Hotels Near Pier 1 in San Antonio

My kids for some reason wanted to come back here again, maybe it was the comfortable beds or the tasty breakfast, maybe both! I remembered it being clean and pristine which for the most part it was however the hotel needs to be maintained. Some of the amenities are in serious need to be replaced or cleaned, like the blow dryer from previous guest's hair. But, the comfortable bed, the neat and delicious breakfast, and most of all the service! I cannot express how impressed I am with the staff, I honestly looked past everything because if there is anything that I appreciate is my kids being provided with the same exact excellent customer service. My son just loved how the guest check personel addressed him to ”Mijo”, it was very comforting to him and truly gave him a real taste of what San Antonio is about.

We booked a suite for 4 adults from March 21-24, 2024, as we had plans to do something different each day while in San Antonio. When we arrived, we noticed that there were no security cameras on the property and there was what appeared to be a homeless person walking through the parking lot. We asked the front desk about security, and we were told that they have security that roams the property at night which made us feel better. Our 3rd floor room faced the roof of the pool house in the courtyard which ****** big time. The room itself was cute and as described on their website. The pull-out sofa was very uncomfortable and only came with a mattress cover, top sheet, fleece blanket and one pillow, our bathroom only had 2 bath towels, but we had no issues getting extra towels, pillows and a bottom sheet. The website says there is a manager's special but there was no manager's special, we were advised that it is only on Wednesdays. Two of our group smoke so we spent time out in the parking lot with them. Night one there was a person with a flashlight walking the length of the parking lot at the closed business beside our hotel, they were not security, but they kept walking, so we didn't think anything of it. On the morning of the 23rd two people from our room went out around 6:30am just as 4 police cars were pulling into the lot. We found out that around 4:30am a guest heard noises from the parking lot and saw 3 people running in and around cars so they hit the horn on their car remote and the 3 people/kids ran to the next lot (were the person the previous night with the flashlight was) and they jumped into a silver SUV and took off. Our vehicle along with at least 7 other vehicles had windows smashed out and things rifled through and stolen. One vehicle had 2 windows smashed out and some of their belongings were thrown on the ground. We had no bags or anything in our vehicle, they went through the glove box, center consol, and even lifted the rear seats and stole the battery booster that was not visible. There was more glass in the lot but no vehicles, so we assume some of the people with damaged vehicles had already left. One police officer told us that this is a very bad end of town, as there are apartments and a lot of homeless people in the area. We talked to the front desk, and they said that there are signs everywhere saying that they are not responsible for anything stolen or damaged in the lot and that we are in ”inner city, and these things happen” no empathy like it is an everyday occurrence. The break-ins were the talk of the lobby and none of us talking saw any of these ”not responsible blah blah blah” signs. At some point the security guard showed up outside and we asked him where he was when all of this happened. The security guard told us that he is relieving the other guard, and they only patrol every hour. We went back to the front desk asking about the security and they told us that security checks the park

The hotel was located well for our needs. Parking was good with ample spaces. Overall hotel was a little older on the interior, could use some updating. The elevator was usable but scary. Jerked to a stop at every floor and sat for a few seconds before locking into place with another hard jerk. Breakfast was your typical scrambled eggs, that could have been powdered initially, basic sausage breads waffles cereal etc etc, nothing special. Room itself was clean although dated. Air conditioner cooled and warmed well but was very noisy, hard to hear the television at times over it. Toilet seat was broken in the bathroom and barely attached to the base. Shower handle had to be manipulated to get it to the hot sitting. Overall I would give the hotel a 6 out of 10 for the overall experience.

Love this hotel. Beautiful grounds. Well appointed rooms. Awesome staff. And very competitive rates. Special shout out to Barista Yolanda who can always be found with a smile and a willingness to aid in the coffee window next to Bolos. Pool, spa and sauna are amazing as well!

Visited San Antonio, TX with a friend of mine. The hotel was at a good location, pleasant stay with everything within the city limits. Had a great time, the hotel was clean, and the staff was very friendly. Will stay at this place gain.

We stayed July 17-July 18. Picked this location due to it's proximity to Pappadeaux's and Cigars International. There was a large conference and the hotel was sold out. However, the property is large enough not to feel crowded. The elevators are very fast. The facilities are clean and well kept. Free happy hour with snacks from 4 to 6 every evening. The rooms were quite. Really enjoyed our stay. Check in staff were friendly and efficient. Very welcoming

The hotel was exceptional. A few days prior to our stay, I called and spoke with Destiny to ensure all arrangements for our visit were in place, including a special request to be on the first floor. She confirmed that everything was set up as I had asked. She also assured me that we would have hot water, despite a review I read which mentioned a lack of it, and indeed, we had plenty of hot water during our stay. I met Mark (I think that was his name), who was extremely friendly and helpful, even suggesting places to find vegan food. Delicious! I'm rating this four stars solely because the pillows were too soft, we received only three pillows instead of the four I believe should be standard, and the beds were quite firm.

Nicely remodeled hotel with a very accommodating and friendly staff. Great location with easy access to all points in San Antonio. Breakfast in the Concierge Lounge is great and chatting with Frances, the world’s finest Concierge host, will start your day out with a big smile on your face! Highly recommended this Marriott property!

The overall feeling is an upgraded version of the hotel. The room is not too big and quiet, the quality of the toiletries is not good, can be checked in but can not take the key immediately, you can park for free, the breakfast is not simple, there is no vegetables. There are a lot of hotels around, if you are not considering breakfast, the same price choice is still quite a lot. In fact, there is not much money.