Hotels Near Bernal-Gulnac-Joice Ranch in San Jose

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor. The rooms were nice & clean. However, you will not be able to have a restful stay at all. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Extremely disappointing! Nothing we could do. The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time. The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

After a very, very long travel day, we discovered our reservation at another hotel had been “lost”. Luckily, the Westin more than made up for it. Vera and Abigail at the front desk went above and beyond to make our stay a great one. They offered to check us in right away or wait a bit for a more spacious room. We elected to wait. They efficiently stored our luggage while we took a quick walk before returning to our fabulous room. Birthday saved! Ill Fornaio’s breakfast was another home run. It was so good that we returned a week later to enjoy the excellent food and service once more before heading home to Nashville. The valets were equally helpful. Thank you, Vera and Abigail! We will be back. ⭐️⭐️⭐️⭐️⭐️

A taxi from the station is very close, there are many restaurants within walking distance. The hotel itself is good, the price is acceptable but the problem is that the actual charge does not match the time of booking, and no receipt or confirmation of the order has been received.

Perfect

The newly built hotel has relatively new facilities and is very clean. You can buy food and drinks on the first floor, which is quite convenient. It is far away from the bustling area of ​​the city, and it takes 10 to 15 minutes to walk from the nearest light rail station. Recommend renting a car or uber to travel

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

This has been our go to hotel for the San Jose area. Close to the airport with shuttle service. This time a bit of the hotel was under renovation so things were a bit different. Breakfast was in a separate conference room building but the selection was still good. Hotel staff was very friendly and helpful. Cons: (1) We didn't care for the shower heads - restrictor head creates thin and almost stinging experience. No adjustments are possible. (2) Housekeeping was requested every two days but we did not receive the service during our 4 nights there. I had to go to front desk for extra washcloths, some hand soap and I found a housekeeper down the hall to empty our full trash cans.

Very close to the expressway exit, a separate small intersection, parking is very convenient and free, very rare around San Francisco. There are large shopping malls a few miles away, eating is also very convenient, the room is very clean, the service is good, the breakfast is very good, the price is super high.

My office is very close by so this is the preferred hotel when we come into the office. I've stayed at AC Brand hotels a few times and like them. This hotel was great. Front desk staff extremely nice and helpful! Great lobby bar with a very talented mixologist, was not expecting that in a hotel bar! Breakfast was included in my rate and was super healthy and very tasty. Choice of a healthy egg entree with a breakfast buffet filled with healthy options including yogurt, fruit, juices and whole grain breads. My room was super spacious with a king size bed and a large banquette type couch. A nice desk area with lots of light. My bathroom was a completely closed space, but a colleague had a completely open bathroom with frosted shower and toilet doors which I thought was strange and probably not the best if traveling with kids or with family. I was on the freeway side of the building and was not bothered by the noise of the road, but another colleague was, so if you are sensitive to noise, ask for a room on the other side of the building. Thanks for a great stay! Will be happy to come back.

No frills but an all around pleasant stay during a family/business visit. The hotel has recently been refurbished and rooms are nice and well equiped. Staff was friendly and helpful. The hotel also offers excellent healthy breakfast options. Only gripe is the open bathroom layout which really is not my thing, especially when not traveling alone. There was a sliding door seperating the toilet/shower from the rest of the room but it offered little in terms of sound isolation. No reservations about recommending this hotel to fellow travelers and would stay here again as a solo traveler on a next trip to Santa Clara.