Best Hotels near Mission Clocks & Watches, San Juan Bautista

This was a great hotel to stay at the staff were friendly and super helpful. Beautiful views and the perfect location. The only downside was that the wifi did not work, we called the front desk which then transferred our call to an IT department who were not much help we spent our stay without a wifi, not the greatest as a person visiting for the first time especially if you have online business meetings. Everything else was amazing I traveled with a friend and we had a great time as this location has many great places for good food.Will definitely book here again.

The service and hotel overall was excellent. I would definitely stay there again.

We stayed at the Seacliff Inn when it was a Best Western. I made my reservations last spring before it was a Hilton but was curious to see what changes were made as a result. As I did not make my reservations through Hilton and it was made quite clear to me my Hilton Honors standing had no meaning here, not even the usual welcome bottle of water and it took several tries for my no-cost internet connection; it kept prompting me to pay for internet or join Hilton Honors. Had I made reservations through the Hilton Honors website, things may have been different. The exterior is being painted from a deep brown with blue trim to a grayish color with blue trim. The restaurant has changed its name and the interior decor is now very sp**** and severe. The outdoor dining is still very nice. The gardens are well kept and the outdoor dining area is next to a lovely pond and waterfall. I ate at the restaurant once for dinner and once for lunch, service and food were very good. I honestly do not remember the front desk area before but it is very nicely appointed with some seating, the desk staff have all been helpful and pleasant during my stay. They removed the laundry facilities but do not offer clothes cleaning services. The amenities are mixed, no shower cap or body wash and only one bar of soap for both the tub and sink, but good Starbucks coffee for the in-room coffee maker, a little refrigerator, and a large TV. Internet has gone out several times during my stay, which unfortunately wipes out the Television as well. It may just be my provider, but cell coverage is little to none so when the internet goes out I cannot even use my phone as a hotspot. There were no elevators when it was a Best Western and there still are no elevators to the second floor rooms, not sure if that is in the plans for updating the property but there are 6 separate buildings so that may not be in the immediate plans. The corridors and doors can be loud, on a busy weekend night that can be disruptive as people are more likely to boisterously wander the halls at all hours. Again, not sure if some mitigation for noise is in the works for future plans. As if making a war on comfort, they removed the comfortable chairs from the rooms and put in a stool and an extremely uncomfortable chair at the desk. The furnishings were replaced and look very utilitarian but are quite functional. I don’t think they replaced the beds, there are two in the room and both very firm. The bedding is nice and up to the usual Hilton standards. I was surprised to find out that they are charging for parking, although it is completely unsecured. I was told I could get cleaning every 4 days, but only if I called to schedule it. I have been catching cleaners in the hallway to exchange towels and refill supplies and the front desk has been helpful too. The heating/cooling system is still the old motel style wall unit. It had signage that the unit was controlled by the wall thermostat. It wasn’t, I needed

Although it is a bit old, the big bed is comfortable to sleep in. There are various Chinese restaurants and supermarkets just outside the door, which is very convenient!

Unpleasant stay experience. At the time of check-in, there was no door*** at the entrance. Someone was in front of the registration. After leaving the question, the front desk staff did not take the initiative to receive it. I also asked for the initiative to go forward. There was no smile in the process. Applying for a crib at check-in, one is bad, and I don’t see it until I leave it. The breakfast was delivered to the room and it felt a bit like a fast food, cutlery plastic. When I checked out, when I asked if I could give me a bill, the service staff threw two sheets of paper at hand. I was shocked. I asked if there was an envelope and then I threw it. The details of such a service made me think that I lived in a normal hotel. By the way, the hotel will charge an additional $30 environmental fee, saying that the hotel is built in a protected area...

At check in, we stood at the empty front desk for almost 10 minutes waiting for someone to arrive to check us in. Service was very friendly once they arrived. Lobby was really nice and updated but the extremely outdated rooms negated the luxury of the lobby. First room we checked into, the bathroom reeked of mold and mildew to the point where it took your breath away. We asked to move rooms, and the host brought us new keys and moved us next door to a new room. This room smelled of cigarettes and had a really small, old tv. The hallway outside of our room held a dirty used Q tip outside our room and housekeeping passed it multiple times. Additionally, this hotel advertises room service available, only to be told when I asked, that they no longer offer it. Overall, this felt like it might as well have been a La Quinta or Motel 6. The only reason this property got the rating it did, was because of the friendly desk staff. Had it not been for them, this would have been a 1 or 0. Pretty bummed I used my hard earned points at this property.

absolute perfect get-away! My wife accompanied me on a two-day business trip and was able to walk to the beach, see sea lions and sea otters in the inlet. It was a great place to relax and enjoy our time. There are several restaurants within walking distance for breakfast lunch and supper. Our room was very clean and well equipped. The owners are always willing to be of assistance if needed. We definitely plan on returning to the Captain's Inn and would highly recommend it to others.

This hotel feels a bit old and is apparently going through some renovations. The hotel room was clean and of a decent size. The bed is alright. I like that they provide soft and firm pillows. The bathroom was the problem - they have multi-use shampoo, conditioner, and shower gel, however, the shampoo and conditioner in my room was empty. I would think the staff would check this when they clean up after a previous customer. They provide a simple self-serve breakfast, which is convenient.

This hotel used to be amazing. In the past, I would have paid the premium cost for the service, location, and experience. Now, I just can't say that anymore. I have stayed at the Portola hotel a number of times and the last few times, it just hasn't been that great, yet they still charge the same premium price The hotel is in a great location, which is still a draw, but the experience has become average. I love going to Monterey and this hotel was a reason I would want to come back, but now I find myself looking elsewhere. Portola just doesn't meet the expectations they put forward for the premium price they charge. So if you get a good price on that harbor view room, I would say go for it. Note, you may end up with a partial view looking at the roof of a building across the way, with a partial view of the water. But I would stay here again if the price was right. But if prices are the same as some of the other waterfront hotels, I will likely book elsewhere.