Paganakan Dii Tropical Retreat

What I liked a lot: Well situated to visit main attractions in Sepilok: Sepilok Orang Utan Rehabilitation Centre/Sunbear centre/Rainforest Discovery Centre (RDC), free shuttle bus to the main attractions (09h-14h-16) which was really great. Also offer tours at reasonable prices e.g. Mangroves & Firefly Cruise (recommended). Free water dispenser. To note: rooms are very basic (there is airco), we had some ants in the room, bathroom is outside. Breakfast was limited and minimal. When we were there internet was not functional, luckily we had taken local simcard before with unlimited data so for us, this was not a big issue. Before coming to the hotel, I had sent a mail to have info about tours they offered, but never received a reply therefore I had booked tours with an agency which in the end was more expensive then when I would have it booked with Paganakan Dii Tropical Retreat. Possible to book tours on the spot (no need to reserve before coming) but I did not know this in advance.

As others have stated, this is a rustic hotel so if you’re expecting luxuries then I would recommend Sepilok Nature Lodge instead. Otherwise, this is a decent accommodation. Maybe slightly on the pricier side given the facilities. The veggie curry from the restaurant was delicious and the rooms were clean. The outdoor bathrooms facilities were interesting but for one night, it’s a good enough hotel. It’s further away from the sanctuaries but the hotel provides free shuttles around feeding time.

Fabulous experience, stayed with my teenage children and wider family and was a wonderful adventure. Food was great, beds comfortable. Son talking here,my enjoyment for this place was amazing.My first impressions were very low but after the food I was very very happy 😊. I hope to come back again.It was a very great time 🕰️ 😃

We stayed in the shared accommodation which was fine, 5 bunk beds in one space but the space was big enough and didn't feel cramped. Theres no Aircon in the shared accommodation but the 4 fans were sufficient at night, although the room was pretty hot in the day so hard to find somewhere cool enough to chill. The whole place is a little run down, the reception/restaurant area was nice, it has WiFi and a great view of the jungle, lots of mosquitos so bring repellent. There's a free shuttle bus at 9am, 2pm and 4pm that goes to the sun bears, orangutans and rainforest discovery centres. There arnt any shops walking distance. Be warned they only accept cash and the closest A** is a 60RM taxi away. The food menu prices were fair but the food is basic. Free breakfast in the morning. The staff are also really nice. The only serious downside but a reason we'd never stay here again is the toilets and showers. The toilets are musky, humid and smelly. The showers have untreated bricks exposed and orange mold, just really grotty and not a nice experience using them.

Room much nicer and bigger than expected (family room) with lovely views. Nice breakfast options and lots of trip options and lifts if needed. Limited food options in evening but food good.

This review is for the private room. Our room was nice with 1 Queen bed and a bunk bed. All beds had netting in good condition and the view was excellent. Our private bathroom was almost outdoors so that made for an immersive experience. Food was ok; the amount of protein was in some dishes very small and the menu never changed but it was cheap. Breakfast was included and was eggs, 2 white toasts and small amount of fruit. Plus tea or coffee. The big buts we’re maintenance;e.g. door latches didn’t work, loose safeguard netting for the balcony and cleanliness. Under the beds they didn’t clean and the reception/restaurant area was not very clean. Leftover food was left for hours and floors weren’t swept. The bathroom there was filthy. The big plus we’re the leading ladies who multitasked booking tours, checking in/out, taking restaurant orders etc. They eeee always serviceable and with a smile. Lots of families and younger travellers.

Staying in the bunk longhouse could be classed as roughing it a little, but the lodge as a whole is inexpensive the staff are very helpful and it is a fantastic adventure - a base from which to explore Borneo's wildlife. Our teenage kids loved it, once they had adjusted!

Amazing place nestled inside the forest. Comfortable beds and clean surroundings with super amazing staffs. Good food served in the in-house restaurant. Reasonably priced. The free shuttle to the Orang Utan Sanctuary is a plus. Connectivity from the main reception to the dorms/chalets when it rains could be a bit of a hassle.

This place is just amazing. The accommodation is clean, cozy with everything you need and in a nice calm area. But what really made our stay here unforgettable is the amazing stuff. They helped us with any situation and had always good advise for our plans in the area. Recommended to stay here 100% we would stay there anytime again.