Hotels in Sandakan

"**ROOM 102 (01–02 JUNE 2025)** This was my first time staying at this hotel. Based on recommendations from social media friends, this hotel was said to be the best in the area. However, after staying here, I found the room to be quite ordinary. It is recommended that the hotel management consider renovating the room design to align with current interior design trends. To maintain guest comfort, there are several important aspects that the hotel management should improve: 1. CLEANLINESS * Bathroom tiles are moldy and have an unpleasant odor. * Exhaust fan is dusty. * Toilet window frame is dusty. * Window glass has smudge marks. 2. FACILITIES * The air conditioner is very noisy and not sufficiently cold, even when set to a very low temperature. * Curtain railing is not well-maintained; the room remains bright even when the curtains are closed. * No bidet hose provided. * The restaurant during breakfast is quite cramped despite a large number of guests. * No iron and ironing board provided in the guest room. * Peephole does not have a cover. HIGHLIGHTS 1. A safety box is provided. 2. Coffee amenities are available. 3. Fast WiFi connection."

"Great location with easy access to restaurant and convenience store."

"During a major blackout in our area, it was almost impossible to find a hotel. Thankfully, Trip.com helped us secure a booking, and the hotel even offered a free upgrade so my kids could have a good night’s sleep. Truly grateful for the excellent service!"

"The hotel is one of the largest in the area and is fully equipped. The surroundings are also pleasant; there's a local market nearby selling coconuts, where you can get 5 for 10 RMB – an excellent deal! The Chinese restaurant is also very good."

"We stayed at Hatten Hotel in Malacca and found it super convenient—right in the middle of everything, from shopping malls to historical spots. Our room was spacious and comfy, with great views over the harbour . The food in the restaurant was surprisingly good, and the rooftop bar was a real highlight—fabulous city views at sunset to end the day and great views at night. We found the staff and service very responsive. Great spot for a short city break and good value for money."

"The employees were great. They did all they could to keep the hotel running, keep the hotel clean etc. The hotel building is not new. It has seen better days. If you are lucky you would get a room with a quiet AC (6th floor and upwards). The room was clean enough. 5-10 minutes away from shops, market etc."

"The room was clean, comfortable, and well-equipped. The staff were friendly and always ready to help. The location was perfect, with easy access to nearby attractions and restaurants. Breakfast was delicious with a good variety of options. Highly recommend this hotel for a pleasant stay!"

"We were not made aware that Sandakan has water shortages. When we got there the first day we couldn’t even take a bath. Not a very good experience for once. The hotel should mention these issues to avoid inconveniences. We had to buy mineral water to bath. I know it’s not the hotel’s fault but the hotel should at least give us a heads up"

"The hotel is clean, quiet and located just right in front of Harbour Mall and within walking distance to San Da Gen Kopitiam which is viral for its UFO Tart."

"The speed unit aircon required service and pillows required replacement too. The Spa is just next door you can request massage in your room and last order is 12.30am 👍 You can has beer🍻 at their bistro bar or at the back of the hotel got few bar too. Very convenient for breakfast, lunch and dinner at nearby shops 👍"