I have never been so poorly treated nor accommodated. The room was tiny and didn’t even allow for the door to open all the way. The full size towels were flimsy and worn so thin, it just felt disgusting. There were no face towels provided, even upon requests. The phone in the room did not work to call downstairs and the television did not connect to internet to work, although it has Internet-only programming. I reported these items to the front desk staff and nothing was done. I’ve decided to shorten my stay and simply leave to a nearby airbnb instead, because this is atrocious. The last encounter was in asking for a late checkout, until I can properly move myself and belongings to my next stay. The manager Amos is the worst. I’ve never seen a manager so unhelpful and useless. He denied my late checkout and pretended the hotel is full in occupancy although there are rooms for display on Hotel Tonight for checkin today. I’ve never not been accommodated with a late checkout and honestly just feel insulted with this entire experience. This was the worst stay ever and an embarrassment to the Marriott brand. I am a loyal Hilton Honors member and it is because of piss-poor experiences like this at Marriott that I will not be changing that loyalty any time soon.