Best Hotels near East Palisades Unit - Indian Trail, Sandy Springs

Very busy hotel due to baseball tournaments with limited supply at breakfast daily. It seems unless you were there in the first hour, it was all gone. Numerous times there was no cups for coffee even. Also, only given two towels in a room for 3 people and had to ask front desk for towels and linens. Very noisy in halls and could hear slamming doors, people talking in rooms, showers in neighboring rooms, etc. Staff at front desk was great but just seems like having too many sporting events led to an subpar experience.

Cost-effective, quiet during the stay, close to the exhibition hall location, good location, hotel service staff is very good, next time you come to business, you will choose here again

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

Although it is an old store, it is not bad. I saw a few people with guns, I thought about it...

Our room was clean and comfortable. I reserved a non-smoking room, however, I still smelled cigarette smoke from in my room. A non-smoking room should not be within smelling distance of a smoking room. And when there are designated rooms, that doesn't mean I should smell smoke in the stairwell either. We tried to take the stairs b/c the elevator was SLOW, but couldn't even get up one flight due to the smell of cigarette smoke. So we waited on the SLOW elevator. Later, saw cigarette ashes and butts down the hallway to the staircase, and saw additional cigarette butts in the stairwell, then realizing the smell was too strong to enter again. I mentioned this to the person at the front desk and she advised she would report it. When we finally checked out, those same butts and ashes were there and we couldn't enter the stairwell for a third time. When we got off the elevator, the smoking ”area” outside had people smoking but they had the door propped open, so that smoke was entering the building. I once again told the front desk, and I was just told, ”Yeah that door is broke, and the cards don't work for that door.” Not very hospitable, and didn't offer anything for me. If you can't stand to be around cigarette smoke, don't stay here. I guess I will always find a complete smoke-free hotel from here on out.

Sheriff was so kind to drive me to my classes and pointed out how to get to the Falcons game. He is friendly, kind and always smiling. The front desk, valets, housekeepers, and other staff are also outstanding. It was nice to be greeted upon my returns. It felt a little like home each time. The rooms are immaculate. The location is nice (there is a mall across the street). It was nice to have a home away from home. Well done , everyone and thank you.

Great location and a gorgeous property conveniently located on the outskirts of Atlanta… with easy access to the Perimeter Mall. From the friendly valet greetings and courteous reception staff (Kelly S.) everything was perfect during our stay. Compliments to the housekeeping staff… our room and the entire property is spotless. Great bar, super breakfast buffet and friendly staff… all for an unbelievably low price point. 5 Stars!!!

Great breakfast; super attentive staff; enjoyed the pool and workout facility. Staff greeted and I felt apppreciated. Had a great stay. Was greeted when leaving and coming in. Great room. Easy access to restaurants and shopping

We were going to participate in an exhibition. Although it was a bit far from the Convention and Exhibition Center and it took about 50 minutes on the road, the price was very cost-effective. Hotels in the Convention and Exhibition Center were relatively expensive. The subway is also relatively close, the breakfast is pretty good, and there are some restaurants to choose from nearby.