Michele A
May 28, 2024
Had a 2 room suite with kitchen. Stayed for 8 nights. Room was filthy, hotel in general had a musty/dirty smell. We had ants and some small flying bugs all over the rooms. In the 8 nights we were there, no one ever came to clean or refresh linens even after I asked for the service twice; I had to take the garbage out every day. The one time they did come in was after I asked for cleaning and told them to bring bug spray; they emptied the trash (did not replace the liners) and may have sprayed for bugs because the ants weren't as noticeable after that. When I asked for a box of tissues they said they didn't have any behind the front desk. Everyone was very friendly, just very poor execution on normal hotel management tasks. Beds were awful, I woke up with numb legs and feet every morning. Pillows were awful, woke up with a stiff neck every morning. If I hadn't pre-paid the full 8 days we would have left after the first night. #hot-not