Song of The Sea

Song of The Sea Reviews

Song of The Sea

863 E Gulf Dr, Sanibel, United StatesView Hotel Details
Song of The Sea
Song of The SeaSong of The SeaSong of The Sea
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Song of The Sea Guest Reviews

4.4/5
Very Good
40 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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Negative reviews(4)
Guest User
Stayed in Jan 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Quiet resort, with ocean front view and benefit of resort amenities including walkable tiki bar and restaurant. It was the perfect time of year to visit during off season- not crowded, and plenty to do. Room was dated but clean with daily housekeeping and linen service. Hotel staff was attentive and checked in to address any issues timely. Breakfast was fresh with healthy selections. The beach was beautiful and daily set up of chairs and umbrellas by the staff was very helpful. Paddle boards, kayak and bikes included in the resort fee provided many options for fun. We will be back!
Guest User
Stayed in Jan 2023
Couples
0 review
4.0/5
Very Good
Posted on Jan 29, 2023
My husband and I stayed at Song of the Sea for 2 nights/3 days. I picked this place primarily because of location and the floors were not carpeted (my preference). We were pleasantly surprised with the cleanliness and ample size of the room. We reserved a partial ocean view in the 2nd floor which didn’t afford you much of the ocean view but given the time of year it was too hot to sit in the screened in balcony anyway. Here are some pros and cons. Cons- The property is dated with 2 floors with the upper floors providing the most privacy. The kitchenette is small but they do provide a full size refrigerator. However the funky little coffee maker in the room only takes their pre-packed coffee pods and not good. The pool is small with a few number of chairs that we noticed were taken early on. While they tell you there is a beach chair attendant for the beach chairs we never saw one and it was on a first come first serve basis. Lastly, the bed pillows were small. Upon departure we recommended they provide normal size pillows. Pros- the property was quiet, well maintained and clean. Breakfast is continental with plenty of items to choose from; cereal, bagels, muffins, waffles, hard boiled eggs, fruit etc. and the attendants were very nice, and made sure everything was right. The sitting area was outside on a lovely patio. There are complimentary bikes and helmets, kayaks and paddle boards to use. They have a larger sister property right next door you could use which looked newer but was busier and noisier with a larger pool and bar so depending on what you like you could choose either. Based on the resort offerings we would recommend. Dinners- the first night we went to Doc Ford’s Rum Bar in Sanibel, very casual. Recommend you go early (6 ish) because after that the waiting was crazy. It’s a good place for burgers, sandwiches etc. The highlight of our dinner was the grilled oyster appetizer that was great everything else was average. 2nd night we went to Mad Hatter, phenomenal! It’s adjacent to the ocean and you could see the sunset from there. The atmosphere is eclectic with the host wearing the most outrageous “Alice in Wonderland” fitting suit, but the service was exceptional. For appetizers we had a shrimp wrapped in philo dough and the Mad hatter salad, both very good but the entrees were the stars, black grouper over mashed potatoes and I had the triple tale fish over risotto. Both excellent! Fine dining! Location was good!
Response from Property: Hello purpleij, Thank you for sharing your insight on your past stay with us here at Song of the Sea - it is truly appreciated! Rest assured, we will take the areas of concern under consideration to be addressed ASAP. Especially the experience in regards to the recreational aspects of your stay. For the future, we do provide standard coffee pots upon request that can accommodate filters and any flavor of coffee that may be brought by our guests! I am very pleased to see that had enjoyed many aspects of your stay, we very much look forward to hosting you and your family/friends again in the near future! Until then, take care, and safe travels!
Guest User
Stayed in Jan 2023
Friends
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Exactly what we were looking for, close to family member’s time share. Loved large refrigerator. Nice hotel breakfast. Fruit was great. Clean. Friendly staff. Pool was great and not too crowded. Will certainly be back next year if we don’t buy a time share.
Response from Property: Greetings, Thank you for sharing your past stay with us! I am pleased to see you had enjoyed so many areas, we hope to see you again next year! Until then, take care and safe travels!
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Place was great, clean and great service. The structure is not modern, but they are clean and bathrooms are renovated (a big deal for me). Love the vintage decoration inside as well and it felt so cozy. Anvar in front desk was amazing!
Response from Property: Hello tcarrasq, Thank you for sharing your experience here at the Song of the Sea! I am pleased to see you had such a wonderful time here while in town with us, with a special shoutout to our outstanding team member - Anvar -who is indeed a crucial member of our team. We hope to welcome you back in town with us again in the near future! Until then, safe travels!
Guest User
Stayed in Jan 2023
Family
0 review
4.0/5
Very Good
Posted on Jan 29, 2023
The common areas are beautiful and taken care of. The hut tub is hot and clean. The size of pool is all you need. Just a few steps to the ocean. Very convenient to have the bikes, kayaks and paddle boards on hand. The breakfast has the best strawberry-lemonade made by a local. Don't pass up trying it! Pack bug spray for evening walks. The beds were very comfy. Included in your stay is a bottle of wine in the refrigerator. Negative: the kitchen and bathroom are worn and dated but the prize is the beach anyway, so who cares.
Response from Property: Hello venturefree2019, Thank you for sharing your experience from your past stay with us! I am very happy to see you had such a wonderful time while in town with us! Rest assured, we will be taking the negative under review and addressing ASAP! Indeed the prize is the beach, but we aim for the whole experience to be a prize. We very much look forward to welcoming you back into town with us to provide a 5-star experience here at Song of the Sea!
Guest User
Stayed in Jan 2023
Other
0 review
1.0/5
Posted on Jan 29, 2023
We booked a room for 2 nights. We checked into our room, then checked the pool temperature. The water was too hot to enter. We then went to the Island Time bar at Sanibel Inn. While talking to staff and other guests they mentioned that the pool water was always hot. We decided to head to the beach. We received a text message that all chairs would be removed from the beach at 5 pm. So we took our own. When we reached the beach it smelled like red tide. We couldn't stand staying at the beach. I called Sanibel Inn since Song of the Seas office closes at 6pm. No one would answer the phone. I drove over to Sanibel Inn and spoke to the desk clerk. She said I could leave but I'd be charged for the night. She said that management would call me the next day. Brad Stanze, Front Desk manager called the next morning and said they pool techs checked the pool and said the water temp. was 80 degrees, and no guests have made any complaints about the pool or smell at the beach. He also said their policy is once you check in you are charged fully no matter if you have concerns or not. I would never stay at this place or their sister places either.
Response from Property: Dear a07746, It's disappointing to hear of your experience.  We strive to provide exceptional, friendly service and our staff and leaders work hard to ensure our guests have the vacations of their lives.  As I'm sure you've seen from many, many reviews, the service from our staff at Song of the Sea and our other hotels is consistently noted as exceptional  by our guests. I discussed this matter with our team, and it appears that situations you mentioned were simply not as you had assumed them to be. Regarding your concerns about red tide in the area, it had simply been non-existent along the Florida coasts during your visit and has been for many, many months. I personally review the data on this weekly and observe the Gulf waters multiple times a week, and there have not been even trace amounts in the NOAA studies and others that we review.  We have had no other guests mention any impact from red tide while you were here or at any time recently or since. Brad discussed this with you and explained where you could verify this information.  It seems that something affected you but please trust that it was unlikely to be red tide. Regarding the pool temperature - to clarify what may have been a misunderstanding from Brad's explanation, yes, our pools are heated but they are never heated above 80 degrees. I will add that if the water temperature registers at or above that temperature, the heaters automatically shut down.  That is generally the case throughout the summer and certainly while you were here due to the high summer air temperatures. Again, we have had no other guests mention this as an issue while you were here or at any time recently prior or since. I respect your impressions and again, I'm sorry that you felt we let you down.  It's disappointing that amidst Brad's efforts to assist you, it seemed you did not trust the facts  that he conveyed. As far as offering compensation to our guests with concerns, we would never be that inflexible if concerns are raised that warrant an adjustment. I truly hope that you will consider being our guest again at some point in the future and please feel free to reach out to me directly if there is anything we can do to assure you have a great visit. Sincerely, Bill Wellman General Manager The Inns of Sanibel
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
We relocated to this charmer after two disappointing nights of sleep at a sister hotel. The room was very comfortable and well equipped. We loved our pool / ocean view and ending/starting our days on the balcony. The breakfast served was nicely done. The only issue was people 'saving' beach set-ups all day. It was frustrating to see saved chairs still empty at 2PM. I def think the vibe here is more adult oriented than family. The hotel next door is more a family situation. Would definitely visit again.
Guest User
Stayed in Jan 2023
Family
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Song of the Sea was amazing! The grounds were absolutely beautiful. We couldn't get over the views. Our room with a kitchenette and two queen beds (which were like sleeping on clouds) was exactly what we needed for our family of four. The provided breakfast, which we ate on their patio, was the perfect way to start the day. Everyone that worked there were very friendly and informative. Next time we stay we want to take advantage of the bikes, kayaks and paddle boards. Book at Song of the Sea, you will want to stay forever!
Guest User
Stayed in Jan 2023
Other
0 review
2.0/5
Posted on Jan 29, 2023
They gave us 3(!) towels and no bathroom rug for 2 adults and one child. We went to ask for more, but nobody ever brought it to us. It's a good thing that we brought our beach towels. The bed was just awful. All the linens were damp. It felt like a waterbed, since when my husband would turn on his side, I was almost falling off on my side. I've never had such a bad night sleep ever! Pillows were tiny and we had to use 3 for it to be tolerable. Breakfast consisted of stale bagels and waffles. We paid $500 and got a Motel 6 service. I am glad we stayed only one night. We are definitely not coming back there
Response from Property: Dear Art, I'm so sorry you did not have the experience that you hoped for. It's our mission to exceed our guests expectations and clearly it seems we did not do that. Please accept my most sincere apologies - Song of the Sea is one of the highest-rated experiences among all Sanibel Island accommodations and has the highest level of guest loyalty of our four Inns so it's surprising that you encountered so many issues - obviously, your experience was not up to our usually and consistently high standards. Please know that I am addressing the issues and appreciate your calling them to our attention. I would appreciate the opportunity to discuss your experience in a bit more detail and perhaps see if we can find a way to make this up to you. Please contact me directly at your earliest convenience. Thank you for being our guest - I look forward to hearing from you soon. Sincerely, Bill Wellman General Manager The Inns of Sanibel 239-472-3181 ext. 6308 bwellman@theinnsofsanibel.com
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 29, 2023
We just returned from a "Girl's trip". We enjoyed a pool front room. The room was perfect with a frig, stove, microwave if you wanted that amenity. The room was spotless, daily housekeeping, plenty of towels. The Continental breakfast was fresh and the little patio for eating was perfect or trays available to take to your room. The property was spotless, staff could not be more accomodating. Beach chairs set up for you each morning, beach towels available, very short walk to beach. Perfect in every way!
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 12, 2023
Nice clean, room with a great view of the gulf, tasty breakfast and convenient location. The grounds are well kept and the close by Tiki Bar and pizza shop is a plus! We will be coming back next year.
marcie2015
Stayed in Aug 2022
Other
5.0/5
Outstanding
Posted on Aug 30, 2022
I reserved a room for a quick solo trip to Sanibel Island. I found Song of the Sea on this website. The reviews were great. So I decided to go. OMG - this place is sooo beautiful and the beach was great. I love to shell and founds lots of them there. The staff was so nice and helpful. Michael , one of the staff members couldn't be any nicer, he made me feel right at home in this paradise. Also there is another person, Amanda she was sooo helpful as well, she told me a lot about the grounds and she even told me about their awesome breakfast drinks, fresh squeezed orange/strawberry juice. Sooo good !!!!!!! I love this place, so easy to get to. Close to a lot of fun things to do. I will be back, someday. Thanks for a wonderful paradise vacation !!!! marcie
Response from Property: Greetings, Thank you so much for sharing your recent stay with us! I believe it is safe to say that you thoroughly enjoyed your time while in town with us! Michael and Amanda are indeed fantastic team members, I am very pleased to see that you were able to connect with them while staying with us. We certainly hope to be your new home away from home while visiting Sanibel. Until next time, take care and safe travels!
Guest User
Stayed in Jun 2022
Couples
0 review
5.0/5
Outstanding
Posted on Jun 29, 2022
Song of the Sea is a wonderful place to stay on Sanibel Island and even better than expected. We are in a second floor gulf front suite with a remodeled kitchen and it is well worth the money. The inn is so quiet we sometimes feel lile we are the only people staying here. Amanda and Michael at the front desk are so helpful, and housekeeping does a great job. Breakfast is fresh berries and fresh juice plus waffles, bagels and bread. Beach chairs and umbrellas are set up early in the morning which is convenient. Bikes and beach towels are readily available. Song of the Sea is an ideal location reasonably close to Periwinkle where the restaurants and shops are located.
Guest User
Stayed in Jun 2022
Family
0 review
5.0/5
Outstanding
Posted on Jun 28, 2022
Second time visiting Song of the Sea and certainly not last. Staff is great, courteous and responsive. Rooms are spacious and very clean. Beds could be more comfortable but I have not found a single hotel yet where I could say beds were comfortable 😐. Excelente breakfast with several options (eggs, fresh fruit, freshly made waffles, cereal, etc ), by the beach, fun family atmosphere.
Guest User
Stayed in Jun 2022
Other
0 review
5.0/5
Outstanding
Posted on Jun 23, 2022
Song of the Sea was charming, each room had a screen porch and a quick walk to the pool and the beach. Nice gardens. helpful staff. Generous breakfast that you take out to the garden which had a water feature.