Best Santa Clara County Spa Hotels

worth the price. very spacious , staff are accomodation. good location

I live in Room 1002 this time. First of all, the air conditioner is very loud. After I turned it off, there is still a lot of engine-like noise inside or outside the room. This is seriously inconsistent with the image of the hotel. It also seriously affected my rest. The rest of the hotel is very well done. The sheets, pillows, and bathrooms are all very good.

THE GOOD: The hotel was recently renovated, rooms are nicely renovated with beautiful bathrooms. A nice size fitness center and a small but nice pool area. THE BAD: Wifi was absolutely horrible, there was ZERO wi-fi service in the lobby, restaurant or pool area. The Wi-fit would connect for 2 - 3 seconds then drop. When I asked the attended at the café if I could use the Westin Meeting wi-fi I was told no, they don’t have the password. In my room every so often the wi-fi would drop and it would take 20 – 30 minutes to reconnect!!! Furthermore, the power outlet at the desk was dead, there was also no power near the bed to plug in your laptop! Sadly, the food and beverage offerings at this hotel are on par with a Holiday Inn Express. There is no full-service restaurant, just a grab and go café which serves mediocre food. There is a limited breakfast buffet in the morning with poor quality food. On both mornings of my stay the scrambled eggs were a rubbery mess, the breakfast potatoes lacked flavor. The only item that seemed decent to eat were the fresh berries and bread. The quality of the food from room service/grab and go was also upsetting. If you want a full-service dinning experience, you are told to walk over to the Sheraton…. really? BTW: I was told the hotel kitchen is also located at the Sheraton, food is not cooked onsite at the Westin. Hospitality at the hotel is hit and miss. The front desk seems pleasant, but staff were very hesitant to go the extra mile to please… they lacked the hospitality soft skills I have experienced at other hotels of the same caliber. Café staff is very unhelpful, not very friendly, I receive a far better guest experience at my local In-N-Out Burger. In the end if you are expecting an upscale hotel experience in the Palo Alto / Stanford area the Westin disappoints. For the price I would expect a memorable experience, one where you would hate to leave and could not wait to return. During my stay I was looking forward to leaving, I really felt like it was a waste of $$$ and time staying here. When I left, I felt like I had just stayed at a Holiday Inn express with upscale rooms. Hotel should be rebranded... it's not an upscale full service hotel that is about hospitality with a mindset of wellness.

The hotel is a courtyard, quite quiet. There is a swimming pool in the courtyard, and I saw a boy swimming the next morning. I like the construction of a two-story house. The room is bright and I like it. The facilities and equipment are incomparable with the domestic ones, but it's okay. I can hear the guests walking in the room upstairs. I don't like it. Breakfast? American style, I don't like it, but there are boiled eggs and warm, the only food that I feel willing to eat more. The staff who checked in at the registration desk were not enthusiastic, but they were actually pretty good. On the first day, I saw that I was not familiar with the surrounding environment. They took the initiative to tell me that a nearby restaurant was not far away. On the second day, they gave me one on request. Toothpaste, I also waived my $1 in cash. Luggage bags can be left at the check-in counter, no deposit procedures are required. Generally speaking, yes, if you come back later, you will still live.

The only word I could use to describe my stay at the extended stay Edenvale North is ensurance. No matter how long and hard the day was what obstacle you had to go through you always were insured that you had a place to come home and rest safely that's how I felt it here at the Extended Stay I was insured by the place to be safe with the help of kind staff and workers helping me get through each day that I stayed I can't thank them enough and highly recommend that if you need a place to be or stay when you're in South San Jose especially around the covid era the Extended Stay North always had my back very professional clean healthy environment to fall back at the end of the day five star rating awesome hospitality friendly environment I can't thank you enough for your help I highly recommend this hotel to anybody I need of a place to stay

Clean and quiet and has everything you need. I found a few maintenance issues in my room (419). The windows are drafty and the closet door doesn’t slide on it’s track. The staff was friendly and efficient. The “grab and go” breakfast was decent and convenient (given Covid restrictions, I would say they are doing the best they can). There was also an evening “grab and go” social that was nice, but no beer and wine as usual. This is a good place to stay, close to 880 and 237 freeway and In the heart of Silicon Valley.

There is a park supermarket nearby, shopping and leisure are convenient, you can cook... there is laundry in all directions, CVS, trader Joe, whole food ...Ross a lot of food

There is no excuse for how filthy our room was. Housekeeping is not doing their job. Plain and simple. I realize this is not a five star hotel, we were here because we wanted a place to still ”live” while our A/C was being repaired during a heatwave. Since nicer hotels lately do not have dining options, this made the most sense.  Hotel was recently updated and I appreciate the USB ports and such, but the lighting is awful. If you have low vision issues, do not stay at this hotel. The kitchen is like a cave there is just not enough light.  Due to Covid-19 I bring all my cleaning supplies and do a disinfecting job. I know hotels say they do this, but please do not trust them especially this hotel. The kitchen floor was disgusting black as could be with dirt. Crumbs in the corner as if housekeeping just swept to the corner and left. The sheets had what I would assume was urine stains all over them. The bathroom door had marks, dirt and who knows what all over it. Seriously all you would have to do is clean the door. How hard is that? The vent for the A/C needed to be cleaned months ago. Again, all it would take is a good wipe down or vaccum.  Our feet were BLACK after walking on the carpet. You would get into the shower and dirt would be running down the tub.  Even the pot holders were filthy. Shouldn't these be cleaned after each stay? The vent for the stove fan was broken and never worked.  We did contact the front desk about most of these issues. They did apologize and supply us with new sheets. We did not get the stove fixed because they wanted a 3 hour window for us NOT to be in our room before they would enter to fix anything. Ridiculous request even during Covid. 

With a stay at this cottage in Sunnyvale (Heritage District), you'll be within a 10-minute drive of Levi's Stadium and Apple Campus. This cottage is 8.5 mi (13.7 km) from Stanford University and 6.3 mi (10.1 km) from Googleplex.Make use of convenient amenities, which include complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, featuring a kitchen with an oven and a stovetop. Conveniences include a microwave and an iron/ironing board.

I have stayed at this Courtyard quite a bit over the past two years. The hotel itself is quite standard Courtyard, with some of the rooms being refreshed recently. It's the staff at the hotel that keeps me coming back. I get the type of personal service that I would expect from a much higher end hotel - from Teng-ya and Abigail at the front desk to Cindi and Angelica at the Bistro, I'm greeted by name, by people who pay attention to what I've asked for in the past, and who really go out of their way to make my rather boring business trips far more bearable. I would recommend a stay at the Courtyard over any number of ”nicer” hotels in the area.