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Top rated hotels in Santa Cruz

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Hotel Solar BOM Jesus
4.3/558 Reviews
The hotel is a nice place to stay. The people at the reception and in the restaurant are very helpful and friendly and the service was always good. The rooms are clean and comfortable. In the hotel, they had a delicious buffet for breakfast, which differed each morning. In the evening, there was a three course menu in which you could choose your main dish. The food was tasty. The hotel is located a few hundred meters from Santa Cruz, where you can find a couple restaurants and bars. We enjoyed our stay and we would defenitly recommend this place.
Vila Gale Santa Cruz
4.1/567 Reviews
Travelled with my husband and adult son, 2 rooms, one week all inclusive and had a fabulous time. We chose this hotel as we wanted a short transfer from the airport, and it didn't disappoint! Even the shuttle transfer only took 10 minutes, 5 minutes by car. We had an early flight, rooms are available from 3pm , but after a quick check in at reception we were invited to have lunch and then call back to see if our rooms were ready... we waited a short time, but by 2pm we had both rooms available... the staff throughout the whole week were friendly and efficient. Rooms: We had a sea view, beds were comfortable (although a bit squeaky due to mattress protectors) , air conditioning worked great, TV channels fine with some films available, wifii good, mini bar (chargeable) we didn't use. A free safe, no kettle in the room (we took our own) but apparently available if you ask. Pool: indoor pool and spa (we didn't use) Outdoor pool cold, but fabulous! Towels available on all inclusive, just ask at the Spa or reception. Transport: We booked the hotel's free shuttle into Funchal which leaves at 10 and comes back at 5.30pm... book early so you don't miss out , it's a mini bus so spaces are limited. Having said that - the buses are frequent and reception were really helpful and provided us with a bus timetable... In the opposite direction Machico is lovely with a manmade sandy beach and some nice bars and bakeries, 12 euros by taxi and about 3 euros on the bus. All Inclusive option/ food: I would say that AI guests were in the minority.. lots of different nationalities (which we loved) Lots of cabin crew staying too, a real variety of guests..... in some ways it felt like a conference hotel, but worth it's 4 stars... we enjoyed the food. One A la Carte meal per 7 days on all inclusive and it was really good! Be sure to book early, although off season, we didn't have a problem. You get a menu and select your choice the day before... excellent! Drinks were of high quality.. one cocktail 'special' per day , plus beer ,wine, local spirits etc... Lunch time we preferred the snack bar... hot dogs, salads ,toasties , fries etc.. all inclusive cake or ice cream including magnums, Cornettos etc! A shout out to all of the bar and restaurant staff, and the reception too! Sandra in the restaurant... always a smile and a chat, made our day! Entertainment: Not a lot going on during the day, which suited us just fine, live entertainment most night's which we enjoyed. Other: We hired a car from reception.. there is a car rental close to the hotel, which might be cheaper, but for ease and peace of mind booked from the hotel... delivered to the underground carpark (7 euros per night to park) and left there afterwards. Area: We really loved Santa Cruz, as we like traditional and quiet.. there isn't a lot there, just a few restaurant's and bars, but it has a lovely atmosphere in spite of the air traffic. We had a visit to the local dentist
Hotel Roca Mar
4.2/583 Reviews
This place is advertised as a 4-star establishment. It is very far from it. We stayed here for one night (double room 442) because we were stranded in Madeira (due to technical problems with the airplane). I'll mention the good things first: The reception staff were very friendly despite the fact that we arrived a full busload of people, tired from waiting at the airport the whole day. The view over the sea is spectacular. The bathroom was modern and functional with a good shower and nice big soft towels (always a big plus in my book). But that's all for the good parts. Roca Mar is a huge place without any charm whatsoever. It didn't help that the place was under renovation and parts of it looked like a construction site. But even if it had been in tip-top shape, it is just too big and completely lacking in character or charm. The buffet restaurant was unbelievable – it resembled most of all an enormous canteen without any decorations or plants or anything else to add a bit of ambience. The noise level and acoustics were atrocious. The bar area is the only place with a little more ambience but there are not many tables there and so most people have to sit in the very big main ”restaurant”. The food itself (dinner buffet and breakfast) was OK such as it was – not a big selection but it was edible. The staff did what they could and were friendly, but the place itself is horrible, I'm sorry to say. We only spent one night on account of being stranded after a nice week on Madeira so it was no big deal, but I shudder to think what it would be like to have booked more than a day there. The room itself was OK but dull and rather nondescript. It was cold and the aircon could not heat the room. There were blankets to put over the covers (we used them). There was no electric kettle and no tissue papers. Nothing available but the mere basics. The staff tried their best, but I really cannot recommend this hotel to anyone.
Santa Cruz Village Hotel
4.3/559 Reviews
Chose this hotel from Jet2 website as they don't deter solo travellers. As an aviation enthusiast also wanted to be close to the airport. Friendly greeting from both guys on reception. Easy check-in. First floor room close to lift, no need to worry as didn't hear it at all. Easy access large room with double bed. Bathroom huge. Both well-decorated and clean. Small balcony overlooked courtyard garden. Excellent breakfast, great choice. Dinner menu limited but food excellent quality. Pool area clean but sunbeds a little tired. Good pool bar. Close proximity of elevated highway may put off some people! Only moan is size of hand towels. Size equated to guest towel in UK, so room for improvement there.
Hotel Riu Madeira - All Inclusive
4.4/579 Reviews
Fantastic hotel! Location right by the ocean, free shuttle bus to the center of Funchal, ala carte themed restaurant, delicious food - varied and a lot of seafood, all inclusive works flawlessly - I don't know which sangria is better red or white. Rooms spotlessly clean functional large bathroom. In the evening, animations including Portuguese folklore - I greet Filip from the reception who stole the show :) Service at the highest level - If Madeira is for sure RIU. The view from the restaurant from the terrace is great. Not far from the hotel at the end of the boardwalk, you can go up the cliff off the trail.
Sentido Galosol
4.4/540 Reviews
This hotel complex is beautiful!! It is clean, safe and the views from every corner are stunning. It started off a bit rough, as we arrived at 11pm and unfortunately only Luis was on duty. He really needs customer service training. We upgraded to a seaview room at a higher price so upon checkin I asked if our room was seaview. His reply was if “that is what you booked then you got it”. Our ac was not working and the room was boiling. Luis was not helpful at all. After seeing the room, we told him we booked a 28 metre room. And our room was tiny. His reply “i don’t carry a measuring tape, some rooms are big and some are small”. Anyway we gave up, unpacked and went to bed. In the morning, we went to reception and she was so helpful! She said the room we booked was not available but she could move us to Galomar. From then on our stay was amazing. We were slightly annoyed that we had to repack and move as we had to wait for the new room to be ready at 1pm. So we did lose a morning. Not ideal when we only had two full days there. Everything else was excellent. The restaurants, the pools and the room. Just a note that the LIDO area by the ocean is public. Meaning that you will not get chairs/umbrella at that level (unless you go super early). But there are more near the other pool. We loved the Galomar and highly recommend you get a seaview room there.

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Hotel Information for Traveller

Highest PriceCAD 1,368
Lowest PriceCAD 76
Number of Reviews 591
Number of hotels101
Average Price(Weekday Night)CAD 337
Average Price(Weekend Night)CAD 382