Four Seasons Resort Rancho Encantado Santa Fe

I stayed at the Four Seasons Santa Fe for an early Christmas trip with my partner and his parents, and we had an absolutely lovely time. This property definitely lives up to the Four Seasons name, and was a really relaxing and beautiful place to unwind for a few days in the high desert of New Mexico. The sunsets from the bar's terrace are breathtaking. The resort is a short drive (about 15-20 minutes) to downtown Santa Fe, and its about a 45 minute drive to Bandelier National Monument which was surprisingly cool as a self-guided day trip. My partner and I stayed in a Rancho Suite, which was AMAZING, and my parents-in-law stayed in a Vista Casita. All of the rooms are recently renovated, and feel fresh, and have a modern, chic, and sophisticated style with a distinctly New Mexican touch. The Rancho Suite was incredibly spacious - huge, really - with a large living room, large bedroom, gigantic full bathroom / dressing area, and a separate powder room. And the signature Four Seasons mattress and bedding - honestly its my favorite part of staying at a Four Seasons! The Suite also had a large outdoor patio, and two fireplaces, one indoor and outdoor. I would highly recommend upgrading to the Suite, if possible to feel like you're really treating yourself. The Vista Casita, which my parents-in-law stayed in, was also incredibly tasteful and thoughtful in its interior design and furnishings - but I was just blown away by the suite! The difference between the Rancho Suite and Encantado Suite is apparently the view, with the Encantado Suite having one, and the Rancho Suite not. The view from the Rancho Suite was terrestrial, not too bad, with desert landscaping and such. It is worth calling and speaking to someone at the resort after booking if you are particular about your view - I was surprised to see the resort's layout after arriving, which isn't easy to understand from the online photos - some of the casitas look like they have views more directly onto the parking area, or are nearer to other casitas - while other casitas look like they are naturally positioned to be facing a more private direction. Two other great, and complementary, amenities of the resort are - you can reserve a private hot tub area via the spa - which we took advantage of each day - this might be harder to reserve when the resort is busy. And, there is a really scenic hiking trail that starts right from the resort, and has great views of the surrounding landscape, local plants, and wasn't too challenging for a novice (it had some steep bits, so at times a workout!) But, it was nice to do a hike without having to drive to a trailhead. The service was superb, with all of the team being friendly, and making us feel welcome. Each night we had the "fire butler" come and light our fireplaces. The hotel also provides complementary s'more kits / marshmallow roasting kits, which was a really cute touch. The staff in the main lobby area were always kind and friendly, asking if we need

Beautiful hotel

Almost excellent This is a 5 star resort except: 1. The paper products in the bathroom, although eco-friendly, were unacceptable. 2. The size of the soap at the sink was unacceptable small. 3. All the pumps on the bottles in the shower did not function well. 4. There was an obvious bulb over the bathroom sink that was burned out and never changed during our stay.

Girl's Spa weekend Fantastic trip for a girl's spa weekend. Everything was exceptional -- only flaw is that the wifi and cell service is spotty at best. However, if you are going to unplug and rewind -- that can work in your favor! Forced us to truly step away from everyday lives and just relax. Hotel staff is fantastic! Friendly, helpful and kind. Beds are to die for! Food was incredible. Definitely go back!

Great stay Delightful staff, beautiful setting, quiet property and guests. Loved the real fireplace in the room and on the patio. Spa staff and facilities are excellent.

Just Not a Good Four Seasons experience I’ve stayed at 18 different Four Seasons properties around the world. This one is just not worthy of the Four Seasons name. I don’t even know how to explain it - maybe it was just because we came in January, and maybe that’s a rotten time to come. Starting with an unbelievably foul methane smell right at the front desk, to agonizingly slow service in the bar, to no-show services that were offered,…….it was just a not-good experience. Even great hotels get it wrong sometimes, so I’m just going to assume this was one of those times. It seemed like it just wasn’t meant to be. We won’t be back, and we suggest if you are going, do it some other time than January. Just bein’ honest.