Hilton Garden Inn Santa Marta

The hotel is ok but nothing special, a bit over price for the infrastructure, the breakfast is basic with bad coffee, also the gym is not good. 2.5 points out of 5 points.

Very very nice place and beautiful traditional restaurant in and around

Excelent breakfast

We initially booked one night after leaving Minca but extended to another night since we were recovering from food poisoning. The hotel's lobby is on the 3rd floor and there was always a security guard on the first floor. There were some jewelry display right by the entrance. No air conditioned upon walking into the first floor. There wasn't a Hilton Honors check-in and there were 2 front desk reps. I stayed in queue for almost 15 minutes which was kinda long. They also didn't offer digital key. However, Ronaldo was friendly and helpful when he assisted us. We received 2 welcome drinks where you can redeem on the roof top bar for juices, beer or house wine. We opted for some mango and guava juices. We were upgraded to the ocean view due to the gold status and also complimentary buffet breakfast. The beach is merely 5 minutes walking distance away. Bed was comfy, wifi and water pressure were both good but the temperature of A/C didn't go below 21'C which was 70'F. There was a mini-fridge and basic TV where you can't stream. Pool on top floor was very small and crowded. However, it was still good to enjoy the sunset. We like the buffet breakfast with lots of fruits, juices and some typical Colombian pastries (deep fried though). They also had an omelet station. The restaurant was quite packed in the morning and service was slow (in taking the plates away). There were no tea bags left and it took more than 10 minutes for the waitstaff to get the tea bags. Overall, it was a pleasant experience.

Good place to stay