For me, a first impression is everlasting. This has to be one of the most underrated and under the radar hotels that I've ever stayed in. You know when you've found a gem that's SO good you kinda wanna keep it to yourself? This is the place and as much as I'd like to keep this gem of a hotel to myself, I'd honestly be doing this lovely place a disservice by not giving it the credit it deserves. Service was Grade-A from start to finish. The beautiful front courtyard garden was only just the beginning. When you step into the front lobby, you immediately fall in love with the character, lighting (oh my god the lighting is *chef's kiss*), and history maintained within these walls. We were greeted by the lovely Piper attending the coffee bar who made us feel right at home while we waited for our room to be ready. Then we were pleasantly surprised to have our suite prepared earlier than anticipated and we were very grateful for that. The staff members, Javier and Jacquie, made sure we had all our needs and accomodations met. What I loved about this place was how they've managed to keep all the beautiful parts of the original building and really make it their own. The GM, Hector, was also constantly making an effort to meet his guests needs. The room itself was extremely clean and the bedding was so comfortable. We had an amazing suite view with a courtyard view. Do yourself a favor, and make your trip to Santa Monica special and unique. Skip on the Marriotts and Hiltons and make your vacation memorable by staying here.