NH Collection Santiago Casacostanera

NH Collection Santiago Casacostanera Reviews

NH Collection Santiago Casacostanera

Av. Nueva Costanera 3900, 7630312, Santiago, ChileView Hotel Details
NH Collection Santiago Casacostanera
NH Collection Santiago CasacostaneraNH Collection Santiago CasacostaneraNH Collection Santiago Casacostanera
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1 night

NH Collection Santiago Casacostanera Guest Reviews

4.2/5
Very Good
85 review
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(85)
Positive reviews(77)
Negative reviews(8)
Guest User
Superior Double Room
Stayed in May 2024
Couples
1 review
3.5/5
Posted on May 9, 2024
Hotel que no cuenta con desayuno “propio”, no cuenta con estacionamiento y es muy caro, para los servicios que ofrece.
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Anonymous User
Superior Double Room
Stayed in Mar 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on May 5, 2024
不錯的酒店，快捷酒店風格。
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Response from Property: Reply from the property：Thank you for choosing NH Collection Casacostanera. We are thrilled to know you enjoy your recent stay with us. I will share your review and kind words with all the areas involved to keep continuing with the hard work. Once again, thank you and hope to have you again in Santiago. Kind regards, Alexander V. Guest Relations Manager
Guest User
Superior Room With View
Stayed in May 2023
2 review
5.0/5
Outstanding
Posted on May 28, 2023
#好評#對房內採光，隔音，房間大小，房間佈局，鄰近活動，防治蚊蟲措施滿意
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Response from Property: Thank you for choosing NH Collection Casacostanera. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Alexander V. Guest Relations Manager
Claudia
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 5, 2024
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Pablo
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 24, 2024
Great place to stay close to all the nice areas in Santaigo
René
Stayed in May 2023
Other
3.0/5
Posted on May 21, 2023
There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym. I reported it, they acknowledged it, but couldn’t do much. What a pity!
Gabriel
Stayed in Jan 2023
Business travelers
4.0/5
Very Good
Posted on Jan 9, 2023
It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming.
Alfredo
Stayed in Nov 2022
Business travelers
2.0/5
Posted on Nov 11, 2022
We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability
Juan
Stayed in Sep 2023
Other
2.0/5
Posted on Sep 4, 2023
Bad service and low facilities
robert
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Dec 4, 2022
25 minutes from airport well located near restaurant row and beautiful park nearby
Guy
Stayed in Jan 2023
Other
5.0/5
Outstanding
Posted on Jan 25, 2023
Great location to best side of Santiago! Staff was super pleasant!
Carlos
Stayed in Sep 2022
Family
5.0/5
Outstanding
Posted on Sep 6, 2022
Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
julian
Stayed in Aug 2022
Couples
4.0/5
Very Good
Posted on Aug 23, 2022
Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
mauricio
Stayed in May 2022
Family
4.0/5
Very Good
Posted on May 13, 2022
Very convenient location and very nice staff but the room service was not working as advertised on *******.
Bruce
Stayed in Oct 2022
Other
5.0/5
Outstanding
Posted on Oct 26, 2022
Wonderful staff. Perfect location. Totally happy.

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