Luoke Platinum Sea View Hotel

Luoke Platinum Sea View Hotel Reviews

Luoke Platinum Sea View Hotel

No.49 Sanyawan Road, Sanya, ChinaView Hotel Details
Luoke Platinum Sea View Hotel
Luoke Platinum Sea View HotelLuoke Platinum Sea View HotelLuoke Platinum Sea View Hotel
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Luoke Platinum Sea View Hotel Guest Reviews

4.6/5
Great
2582 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All Reviews(2582)
Positive reviews(2491)
Reviews with photos/video(712)
Friendly front desk staff(234)
Large rooms(173)
Nice sea view(139)
Delicious breakfast(103)
Close to beach(63)
Delicious buffet(20)
Negative reviews(91)
LOUREN JADE
Deluxe Sea-view Double Room
Stayed in Apr 2024
Friends
1 Reviews
3.5
/5
Posted on Apr 11, 2024
It was a lovely stay the room was clean and spacious
Nicola
Deluxe Queen Room
Stayed in Dec 2022
Other
23 Reviews
5.0
/5
Outstanding
Posted on Dec 29, 2022
Amazing hotel right on beach front close to many restaurants and fun sea going activities. The Italian restaurant on the seafront about 200 metres from hotel has a lovely atmosphere. The hotel buffet is incredible, with lots of seafood and as huge variety of other food.
Response from Property: Dear guest, hello! Thanks for sharing your stay experience. The appearance of the hotel is like a luxury sailboat moored in the harbor. The subtle three-dimensional ventilation design allows you to feel the sea breeze blowing in the room, where you can fully enjoy the joy of island life. I am very happy to bring you a pleasant stay experience. The recognition of guests is our greatest encouragement. We will share your praise with our colleagues. Looking forward to your stay at Rock Platinum Seaview Hotel Sanya again.
Cherrie Angeles ( The Philippines )
Guestroom - Sea-View (2 Beds)
Stayed in Dec 2022
Friends
32 Reviews
5.0
/5
Outstanding
Posted on Jan 1, 2023
The hotel sea view is very beautiful. I like this interior design and the room is big. The buffet breakfast is great. I will come back here again. The staff are very polite and friendly. 10 out of 10 my rate to this hotel. ❤️ Recommended!
6/8
Response from Property: Dear guest, hello! Thanks for sharing your stay experience. The appearance of the hotel is like a luxury sailboat moored in the harbor. The subtle three-dimensional ventilation design allows you to feel the sea breeze blowing in the room, where you can fully enjoy the joy of island life. I am very happy to bring you a pleasant stay experience. The recognition of guests is our greatest encouragement. We will share your praise with our colleagues. Looking forward to your stay at Rock Platinum Seaview Hotel Sanya again.
Thomas
Deluxe Sea-view Double Room
Stayed in Dec 2023
Solo travelers
13 Reviews
4.0
/5
Very Good
Posted on Dec 20, 2023
Some English speaking staff would be nice
Luan
Deluxe Sea-view Double Room
Stayed in Jul 2022
Couples
22 Reviews
3.0
/5
Posted on Jul 11, 2022
A little disappointing. Location would be good if it wasn’t surrounded on three sides by the massive contraction site of Sanya CBD. Swimming pool disappointing.
Response from Property: Dear guests: Hello! Thank you for coming to Sanya Rock Platinum Seaview Hotel and sharing your stay experience with us. Comfortable living is the expectation of every guest and the ultimate goal of hotel services when you are away from home. We sincerely apologize for the inconvenience caused to you. We look forward to your coming to our hotel again in the near future, and we will create a quiet, comfortable and high-end living environment for you. Finally, I wish you a happy life~
Guest User
Deluxe Sea-view Double Room
Stayed in Jun 2022
Friends
6 Reviews
5.0
/5
Outstanding
Posted on Jul 5, 2022
Really nice Hotel. Everything as expected, friendly Personal, clean rooms.
Enkhbold
Deluxe Sea-view Double Room
Stayed in Feb 2023
Couples
4 Reviews
4.2
/5
Very Good
Posted on Feb 28, 2023
Nice hotel good price
Alex Kampe
Luxury Sea-view Double Room
Stayed in Jun 2022
Friends
8 Reviews
4.7
/5
Amazing
Posted on Aug 4, 2022
No english speaking stuff, thats a little bit difficult
KUNG MAN MATTHEW
Premier Sea-view Queen Room
Stayed in Jun 2021
Family
42 Reviews
5.0
/5
Outstanding
Posted on Sep 13, 2021
Great location if you just want to stroll across the road and hit the beach.
sunil
Luxury Sea-view Double Room
Stayed in Aug 2021
Couples
23 Reviews
1.0
/5
Posted on Aug 12, 2021
Do not stay in this hotel . Everything is bad . No one come to help your luggage . Breakfast is very poor . Room is just normal .only just beach is near you can pay 120-130 Usd for one night . Worst experience
Response from Property: Dear guests: Hello! Thank you for staying at Sanya Rock Platinum Sea View Hotel. First of all, thank you for your careful comments on the hotel. On the other hand, for the problems you mentioned in the feedback, we have received and will timely feedback with the relevant departments and make improvements. At the same time, if you have any suggestions and comments, you are welcome to call or letter to share more details, so that we can improve. Thank you again for sharing this experience with us, we sincerely look forward to your visit again, wish you a happy life!
Yoann KRIMM
Premier Sea-view Queen Room
Stayed in Jul 2021
Couples
5 Reviews
4.0
/5
Very Good
Posted on Jul 26, 2021
Very good breakfast but had no time to try lunch and dinner. Good place . Just negative point, receptionists don't speak English.
Response from Property: Dear guests: Hello! Thank you very much for your constant attention and support to the hotel, and thank you very much for your recognition and affirmation of our hotel. We have been carrying out relevant English training, and we look forward to bringing you a better stay experience next time. We look forward to welcoming you back to Our hotel
Anelisa Trudy
Super Ocean View Suite
Stayed in Jun 2021
Couples
4 Reviews
2.7
/5
Posted on Jun 19, 2021
We booked their super ocean view room, great view and nice beach scenery. I loved the whole room decorations, it looked fantastic however it felt as though I was still on the deluxe room with how the service was. Felt like we only paid just for the view. For starters, the room wasn’t cleaned when we left, we had to call and ask them to come clean it and the cleaner did a very sloppy job. She didn’t wipe the place well and left it wet. The bed wasn’t even made. I was disappointed to say the least, I’ve booked at other great hotels with 5 stars and the services were amazing so what we received really was saddening. Would I book there again? No
Response from Property: Distinguished guests: Hello! Thank you very much for choosing to stay in our Lock Platinum Seascape Hotel, Sanya. We sincerely apologize for the unpleasant experience brought to you by this stay. We always attach great importance to the room hygiene situation We hereby promise that this is not the hotel room hygiene standard, this situation may be caused by some mistakes in the work process, if you check in to the hotel feedback, we will immediately change the room for you, to ensure that you stay comfortable Since you choose to stay in our hotel, you are our dearest family members. We feel deeply guilty for not taking good care of your family members. In the future, we will definitely strengthen the inspection and supervision of room hygiene, so as to ensure that customers can stay at ease and comfortable
AND11111
Superior Double Room
Stayed in Dec 2022
Friends
12 Reviews
5.0
/5
Outstanding
Posted on Feb 21, 2023
0K,OK,0K
Guest User
Super Room - Sea-View (2 beds)
Stayed in Feb 2022
Family
6 Reviews
4.2
/5
Very Good
Posted on Feb 15, 2022
Not same as my order
leonlee12345678
Superior Room (2 beds)
Stayed in May 2024
Business travelers
23 Reviews
5.0
/5
Outstanding
Posted on May 5, 2024
This hotel is in a good location, Sanya Bay, and there is construction going on around it, so it's a bit noisy. I've stayed in three hotels in Sanya and I think they are very cost-effective. Rock, Dadonghai, and Sheraton Four Points are all good. Miss Xing at the front desk arranged an upgrade very well. Miss Li Jiao on the floor also provided very good service. Ctrip's arrangement for the sixth and seventh floors was not good.
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Response from Property: Dear guest, hello, thank you very much for your review. The hotel has always been committed to serving every one of our guests with heart. Ensuring the peace and comfort of guests staying in the hotel is our unremitting pursuit. We look forward to you and your family having a different holiday experience here.