J-Hotel

J-Hotel Reviews

J-Hotel

Haipo Vacation Resort, 163 Sanyawan Road (Sanyawan Lu), Sanya, ChinaView Hotel Details
J-Hotel
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编组 10
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1 night

J-Hotel Guest Reviews

4.4/5
618 review
Verified reviews
Location4.4
Amenities4.2
Service4.4
Cleanliness4.4
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All Reviews(618)
Positive reviews(571)
Reviews with photos/video(336)
Nice sea view(96)
Friendly front desk staff(59)
Close to beach(55)
Perfect for kids(40)
Great swimming pool(33)
Has facilities for children(28)
Negative reviews(47)
Guest User
Panoramic Twin Room
Stayed in 2024년 6월
Couples
4 review
3.0/5
Posted on 2024년6월18일
The hotel is in a quiet location away from the crowds and it's near the beach. The hotel is more like an old resort building and isn't fancy like shown in the pictures. The hot spring is closed and only the pool is running in the afternoon. Breakfast wasn't very good. Limited options and low quality. The staff don't speak English but almost all of them speak Russian
Response from Property: Dear guest, first of all, I would like to express my deep apologies for not being able to bring you a good stay experience. Since its opening, the hotel's elegant garden style and convenient transportation have been favored by guests, and despite efforts to ensure the guest experience, it has not been able to achieve everything. The hotel has been open for more than ten years, the facilities are slightly obsolete, and it also costs a lot of manpower and material resources to maintain and maintain, and is committed to ensuring the guest stay experience. At the same time, for guests' check-in experience, the hot spring facilities need to be completely repaired in the near future. The specific opening time is around July 20th, and there will be a reminder on the room reservation. In order to ensure the freshness of the food, the breakfast type will be served according to the meal time, and we will feedback to the catering department for improvement. At the same time, if you are worried about the language problem, the hotel staff can bring a translator for you to serve, during the stay any questions can be reported to the front office or consultation, we will do our best to make your journey happy, the hotel is complete, affordable, committed to building a cost-effective hotel in the Bay Area, we will as always strive to improve facilities, strengthen the level of service, All staff is dedicated to your service, looking forward to your visit again.
RajGurnani
Panoramic Twin Room
Stayed in 2023년 10월
Family
10 review
1.7/5
Posted on 2023년10월24일
In all honesty, the location may be close to the airport and beach but all popular tourist attractions are miles away. Their service was not very pleasant and very cooperative. The bathroom drain was not working very good either. And the swimming pool and hot spring was basically closed the entire day except a few peak hours which it was very full in anyways. Not a very peaceful experience.
Response from Property: Dear guest, I am deeply sorry for not being able to make your trip more colorful. If you have any questions during your stay, please report to the front office. We will do our best to make your trip happy Parking space, Pleasant Food restaurant, complete supporting, affordable, committed to building a cost-effective hotel in the Bay Area, we will continue to work hard to improve facilities, strengthen service training, all staff dedicated to serve you, looking forward to your visit again!
Hannah
Panoramic Double Room
Stayed in 2024년 2월
Solo travelers
7 review
5.0/5
Outstanding
Posted on 2024년2월19일
I was very pleased when I arrived at the J-Hotel! The staff were very friendly and helpful, despite the language barrier. The pool and thermal springs are lovely and clean and there is a selection of restaurants. I thought the location was good because it’s central between all main tourist attractions, and is a 5 min walk from coconut corridor and the beach!
Response from Property: Dear guest, thank you for sharing your stay and your love for the hotel! First of all, I am glad that you are satisfied with the front desk reception service of the hotel. As you mentioned, despite language communication barriers, smiling is one of the best communication methods. Thank you for your understanding and support. The hotel belongs to a garden style and has an elegant environment. It has a spacious 900 square meter swimming pool and hot spring pool, and also has a restaurant that can make different styles of cuisine for guests to enjoy. The hotel is located in the core area of the Sanya Bay Coconut Dream Corridor, with a 3-5 minute walk to zero distance contact with the sea. It is also very convenient to reach well-known domestic scenic spots such as Nanshan Temple, Tianya Haijiao, and Xidao. We have been striving to improve ourselves and are committed to creating a cost-effective seaside resort hotel in Sanya Bay. We look forward to your visit again. I wish you a happy the Year of the Loong and all the best!
Anonymous User
Panoramic Double Room
Stayed in 2022년 12월
Family
19 review
3.0/5
Posted on 2023년1월21일
The hotel has a really nice garden with fish, hot springs and a swimming pool.
Kin Man Chau
Panoramic Twin Room
Stayed in 2023년 7월
Family
41 review
3.0/5
Posted on 2023년8월10일
The price of the hotel is cheaper and have a outdoor swimming pool.
Response from Property: Dear customer, hello! First of all, thank you very much for staying and sharing your stay experience with us. It is a great honor to add color to your journey. The hotel is located in the middle of Sanya Bay, and you can enjoy the elegance of the coconut Dream corridor and embrace the sea beach by walking about 5 minutes from the hotel. The hotel has been sincere service, warm customer service, welcome friends from eight parties, your satisfaction is the greatest reward for our work, looking forward to your visit again, I wish you a happy life!
Ho Ming
Panoramic Twin Room
Stayed in 2024년 2월
Family
5 review
1.0/5
Posted on 2024년5월2일
Bad facilities and staff
Response from Property: Dear guest, I would like to express my deep apologies for not being able to satisfy your stay. The hotel has been open for more than ten years, the facilities are slightly obsolete, and it also costs a lot of manpower and material resources to maintain and maintain, and is committed to ensuring the guest stay experience. At the same time, we will carefully understand the specific situation of service quality problems, so as to strengthen staff training, and feel deeply sorry for the inconvenience. At the same time, any problems during the stay can be responded to us specifically to solve, the hotel environment is elegant, with 900 square swimming pool and hot spring pool, with a restaurant and free parking space, while giving guests great discounts in price. Good value for money in the same class hotel. Although the hotel has been working hard to ensure the satisfaction of guests, it has not been able to cover all aspects, and please bear with the shortcomings. Finally, I apologize to you again, we will actively improve and improve, wish a happy life!
nabiki2
Panoramic Double Room
Stayed in 2022년 12월
Couples
31 review
4.2/5
Very Good
Posted on 2022년12월29일
Important to know that the pool doesn’t open until 2 or 3, but a few of hot springs are open and it is a very nice feature that is unique and lovely! The location is not on the beach road but a short walk, near lots of shops and restaurants. The hotel itself is fine, clean but old and basic. The breakfast was not anything to talk about. If you want a pretty basic room, and nice pools and hot springs, for a very reasonable rate, this is a very good choice.
Response from Property: Thank you for your fair comment and have a pleasant trip.
Guest User
Panoramic Double Room
Stayed in 2024년 6월
Friends
2 review
4.7/5
Amazing
Posted on 2024년6월17일
The room is spacious and bright, clean and sanitary, the service is warm and enthusiastic, very satisfied!
Original TextTranslated by Google
Guest User
Panoramic Double Room
Stayed in 2024년 6월
Friends
3 review
5.0/5
Outstanding
Posted on 2024년6월28일
The hotel has a very high cost-effectiveness ratio, a large and beautiful landscape, the hot spring water is of a suitable temperature for soaking and relaxing, the swimming pool water is clear and clean, the room is quite clean, and overall I am quite satisfied and like this hotel very much.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a resort hotel with a slow pace of life. The hotel has its own swimming pool and hot springs. You can stroll on the beach in the morning. Take your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. We look forward to your visit again and wish you a happy life!
Guest User
Panoramic Double Room
Stayed in 2024년 6월
Friends
2 review
4.7/5
Amazing
Posted on 2024년6월20일
The room is spacious and bright, and the health services are in place! Very satisfied!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review makes us feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a resort hotel with a slow pace of life. The hotel has its own swimming pool and hot spring, and you can stroll on the beach in the morning. Take your children to build castles on the beach and chase sand crabs, giving them a wonderful childhood memory. Tired guests can take a dip in the swimming pool to relieve the fatigue of the day. Thank you for your recognition of the hotel, we look forward to your coming again and wish you a happy life!
Guest User
Panoramic Double Room
Stayed in 2024년 5월
Family
1 review
5.0/5
Outstanding
Posted on 2024년5월22일
Spent a pleasant night. The room is very large, with good lighting. You can see the endless sea when you open the curtains. The service is also good. I will come here again next time I come to Sanya.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a slow-paced resort hotel with its own swimming pool and hot springs. You can stroll on the beach in the morning. Bring your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. We look forward to your visit again and wish you a happy life!
Guest User
Panoramic Double Room
Stayed in 2024년 5월
Friends
2 review
5.0/5
Outstanding
Posted on 2024년5월18일
A very cost-effective hotel. You can see the edge of the city. It is very comfortable and quiet. It is also close to the airport and convenient to go anywhere.
Original TextTranslated by Google
Guest User
Panoramic Double Room
Stayed in 2024년 5월
Friends
20 review
5.0/5
Outstanding
Posted on 2024년5월10일
It's close to the beach. The hotel complex is large and the rooms are spacious. It's a very good hotel for about 100 yuan. It's OK
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a slow-paced resort hotel with its own swimming pool and hot springs. You can stroll on the beach in the morning. Bring your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. We look forward to your visit again and wish you a happy life!
Guest User
Panoramic Twin Room
Stayed in 2024년 5월
Family
1 review
5.0/5
Outstanding
Posted on 2024년5월6일
The environment is very good, the service is also very satisfactory, there is also a swimming pool, the children had a lot of fun,
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a slow-paced resort hotel with its own swimming pool and hot springs. You can stroll on the beach in the morning. Bring your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. We look forward to your visit again and wish you a happy life!
Guest User
Panoramic Twin Room
Stayed in 2024년 5월
Family
3 review
5.0/5
Outstanding
Posted on 2024년5월6일
The hotel has pleasant scenery, is clean and sanitary, and the service is excellent. It is a good place for leisure and entertainment. The children like it very much and have a lot of fun. I will continue to choose here next time I come to Sanya.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a slow-paced resort hotel with its own swimming pool and hot springs. You can stroll on the beach in the morning. Bring your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. We look forward to your visit again and wish you a happy life!