Anonymous User
April 6, 2024
First of all, let me talk about the breakfast time that ends from 07:00 to 09:00. I stayed in many hotels of different grades, and some ended at 10:00, and some ended at 10:30. Besides, this is a tourist city, and it is very unreasonable to end at 09:00. All the breakfast varieties are so small that you can count them with two hands. The food is terrible. The sanitary environment and tableware are dirty. The food is so bad and you won’t be given an extra egg. Are your eggs valuable? Each person with a meal ticket can only receive one egg. The hotel is so grand! Some foreign guests commented that the breakfast was very poor! It is said that the canteen has been contracted, and the price is completely worth a better breakfast. No matter how bad the hotel is, you should check out other brand hotels with the same price to see how the breakfast and service of other hotels in the same industry are doing! In addition, let’s talk about service. The front desk deliberately made things difficult. First of all, my companions booked a double bed room at ** and asked to stay in the main building when checking in. They were told by a white-uniformed employee (who seemed to be a female leader) who spoke Northeastern dialect that there was a team. There are no more rooms in the main building. I immediately opened Ctrip at the front desk and it showed that there were many rooms. I asked my companion to check out from ** and booked a room from Ctrip on the spot. Then I was assigned a room in the main building. So I would like to ask the hotel manager whether the main building that ** has booked is available. Room, why does Ctrip book a room in the main building? The female boss saw that I used Ctrip to book a room, and asked me at that time: "How much do you want to book from Ctrip? Mine is the same price as yours." She wanted me to book directly from the front desk, but I refused directly. Such differential treatment and professionalism The conduct made me think differently. The female leader at the front desk didn't even look at us when she checked us in, let alone smile and be polite. Her arrogant attitude made me feel like I didn't pay when I checked in... Living here is just to do things. The place is close...
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