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Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(479)
Positive reviews(467)
Reviews with photos/video(255)
Close to beach(56)
Loved the beach(45)
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Well designed(17)
Nice elevator(16)
Has facilities for children(6)
Negative reviews(12)
Leonie Wigley
Homestead I Double Bed Leisurely Elegant Room
Stayed in ago 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on 9 ago 2024
I had a lovely stay. Staff are extremely helpful although conversations were mainly in Chinese I could luckily understand better than I can speak byt google translate does also work in Sanya- but great attitude clean and tidy nice rooftop. Quiet at night and mornings.
Place is very convenient for exploring Houhai Village and Wuzhizhou island, it’s got a very hippy, surfer beach vibe which I personally love, and beach is close by. Also close to local bus terminus, which is easy to use and Maps can help you to know which bus to take, However if you want to explore areas in Sanya city out of houhai village or other opposite ends it’s quite a distance away and not the most convenient as local transport only runs until 5pm thereafter must use taxi or ride-hailing apps however it’s a beautiful place to relax and unwind and be away from city centre. I had a great stay and would definitely go back next time🫶
Response from Property: Hello dear guest, thank you for your detailed feedback. We have made a lot of efforts to provide our customers with a better accommodation environment, clean living services, hygiene, and even the external environment. We have also created the most professional service quality, comfortable living environment, and complete equipment and facilities for you. Your positive feedback is as warm as sunshine, giving us the motivation to move forward every day. From the first time to every time, our intentions remain consistent, and we hope that every stay you make will leave us with wonderful memories! May the sunshine add joy and surprise to your journey! All employees look forward to your next visit and wish you a happy life!
Nature lover, simple adventurist
Su Shallow I Twin Smart Cinema Room-Smart Control
Stayed in jul 2023
Family
3 review
5.0/5
Outstanding
Posted on 27 jul 2023
We have stayed here second time already. The owners are very friendly and helpfull 🍀🌺🙌😃.On the top of the acomodation there is a big terace with the swings and that is a great place to chill and somethimes go away from the crowds. It is silent during the night. Nothing like the places next to the sea where is very noisy at night. It is clean, and the room is really smart😊. Location is great as it is just 2 min from the beach. I love Houhai as there are no limitations for swimming, mostly sea is very calm. Still the last day I was excited to see and experience some stronger 🌊 , swimming there was great, hooray😃😃😃.
Some other places on Sanya have real limitations like sometimes it is not allowed to enter the water( Sanya, Dadonghai bay, Yalong bay) 7 days ago or still), or on Yalong Bay you can go in the sea up to your waist, so boring. If that is a case everywhere we would not decide to come to the sea cost at all.
In Houhai water is shallow the first 20 m at least, and it is nice to try surfing.
We have enjoyed the local restaurants the choice is great if you like eating different Asian food, western as well. Also you can eat tropical fruit all the time, during coconut water as it is everywhere.
HelenLen
Elemental I Exquisite Mini Double Bed Room
Stayed in ene 2023
Solo travelers
10 review
3.5/5
Posted on 3 ene 2023
It’s a new hotel close to the beach, but the facilities fall apart. There’s a nice terrace on the roof, but the noise from the fireworks and the clubs around won’t let you sleep.
Response from Property: Dear friends, we are really a new hotel, and the terrace on the roof is also popular with many guests. As for the fireworks and firecrackers you proposed to disturb your rest, we have verified that your stay time is December 31. The first day is the New Year's Day, a traditional Chinese festival, and it is the day when everyone sets off fireworks to celebrate at 0:00 on the first day, so it will be more lively. The rest of the day is quiet, but we will continue to try our best to improve it, Continue to make efforts to do better, so that each time you come here is a new experience. Thank you for your support and love, and wish you a happy life~~
MarisolDolores
Elemental I Exquisite Mini Double Bed Room
Stayed in dic 2022
Couples
10 review
3.7/5
Posted on 31 dic 2022
Location: the hotel is very close to all the places in Houhai, it’s nearby party street. Depends if you like it or not. It is located between two buildings and most of the windows are facing walls so there is no daylight in the room. The photos show rooms full of light which is totally different in real life. There is a construction site next to the hotel so from 9:00 to late hours it’s very loud.
Room: unfortunately we have chosen a small room which was claustrophobic. It was very dark because the window was facing the wall and the entire room was super smelly! I couldn’t breathe and sleep because of the cigarettes smell.
Cleanliness: everything was clean and tidy.
Service: staff is helpful and friendly.
Response from Property: Thank you for taking the precious time to make comments on us. We are also very sad that you have been unwell. After verification, the room arranged for you is a very comfortable, soft and large window facing out. Many guests like the room you booked. As for the construction site you said, it is actually the next door that is being upgraded. The decoration time is from 9 a.m. to 11 p.m., and from 2:30 p.m. to 6 p.m, This time period avoids the rest time. There is no late night construction as you said. Our room staff will open the window for ventilation when cleaning. If you are sensitive, you can contact us at any time to deal with it. We look forward to your better stay experience next time. I wish you a good mood and a happy life every day!
Oanaaa
Cloud Residence I Family Smart Cinema Room-Smart Control
Stayed in dic 2022
Couples
12 review
5.0/5
Outstanding
Posted on 27 dic 2022
Best hotel we’ve stayed until now in Sanya for the money value. Friendly and helpful staff, super clean rooms, free washing machine
Response from Property: Dear guests! Thank you very much for your stay and five-star praise. The team partners of the hotel are very happy to see that you are so satisfied with our service. Thank you for your affirmation and love. It is our pride to serve every customer. We use the best things to make you feel warm and comfortable, but it is not flashy. Your satisfaction is our greatest affirmation! Your recognition and satisfaction give us full power. We will continue to provide "satisfaction surprise" service for every VIP who stays in our hotel, and strive to create a warm and comfortable experience for you during your journey. Thank you again for your support and encouragement, and welcome you to stay again!
Guest User
Su Shallow I Twin Smart Cinema Room-Smart Control
Stayed in ago 2022
Travel with friends
5 review
5.0/5
Outstanding
Posted on 19 ago 2022
Staying at this hotel was a really great experience!!! It's located 5 minutes away from the beach, but in the quite area, so you won't have any problems trying to fall asleep. The room was very clean and we had everything we needed, including super comfortable spotless beds and a projector for watching movies.
Unfortunately, we stuck in Sanya during the epidemic and had to stay longer than we planned to. The owner of the hotel was a really generous, kind and caring person , who not only made a discount for us, but also was helping us with every single question we had. She tried her best to find some food for us and provided some kitchen utilities for free. She was also constantly updating us on the new epidemic policies and would give a piece of advice on how to arrange the flight. We were absolutely happy to meet such a kind and sweethearted person.
Another very important point to mention is a patio on the top floor of the hotel. Apart from having a great view on the mountains, trees and see, we could also use washing machine any time we wanted and dry out clothes on the fresh air. Although the patio space seems to be quite small, it was full of chairs, tables and swings, so if you're traveling with friends, it would be a perfect place to have dinner at or prepare some homemade food.
Hopefully, the epidemic will be over soon and I can come to stay at this place again! Thank you for hospitality! We're blessed to meet such a great couple, that owns the hotel!!
Response from Property: Dear guests, how do you do. Thank you very much for choosing our hotel. We are willing to take care of this home day after day, just for the sake of you who are driving on the vast seamount. At every homesick moment, what you think is that there is a warm light for yourself in the distance of the lights. On every day when we can go home and get together. When you are welcomed, you will always be at home as warm as ever. Let home be your most cherished harbor. We will always wait for you at home. I wish you all the best
Amanda McGain
Homestead I Double Bed Leisurely Elegant Room
Stayed in jul 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on 18 ago 2022
We had a great experience staying at Yunhai youyue Inn. The rooms were like the photos, clean and tidy, beds super comfortable. The rooftop was an awesome place to go and chill with friends or read alone. Rooms were cleaned everyday with fresh towels, drinking water and soap. There was a washing machine for all guests to use, plus a fridge full of drinks for guests to purchase. Location was just down the road from the main street, which meant it was quiet at night, but walking distance from all amenities including the beach. This place was perfect for anyone friends/family/solo travellers.
The best part of staying here was the staff. They were super lovely and went above and beyond to help us. We unfortunately got stuck in Sanya for the 8 day Lockdown when all flights cancelled and roads closed. However the staff did everything possible to help us, including giving us a discount on the room rate, setting up a makeshift kitchen for us to use, helping us to purchase fruit and veggies when shops were closed. They also communicated with local authority to help us return to our home cities as soon as we could. They assisted us when completing leaving forms, and communicated all our questions and concerns to the authorities.
We are so grateful they were able to help us turn a bad situation into a memorable one.
Will definitely be returning in the future.
Response from Property: Dear guests, hello ~ we are so happy to see your comments on us. As a home stay focusing on cost performance, it is right to give you a satisfactory stay. Although we have been attracting many new and old customers at affordable prices, while we are constantly pursuing cost performance, we have a very positive attitude towards health and services. We strive to achieve star standards for health and services, in order to give you a nod and praise. What you said is what we should do. We use the best things in your experience. The warm environment, real price, your feeling and satisfaction are the greatest affirmation to us! We will continue to work hard! All staff sincerely look forward to your next visit ~ I wish you a happy day
Diana-Is
Whisper I Mountain And Sea Smart Double Bed Room-Smart Control
Stayed in ene 2023
Travel with friends
14 review
5.0/5
Outstanding
Posted on 3 feb 2023
The hotel is very well located close to the main street which makes getting a DiDi quite convenient. It is also a lot more quiet than the hotels located on the beach. Friendly check in and clean rooms.
Response from Property: Dear guests, we have already remembered your five points of praise for us. How can we repay you? Only better. Since its opening, the hotel has adhered to the belief of bringing high-quality check-in experience to customers, and has also received the love and support of many new and old customers along the way. But we have no pride, superior geographical location, warm service attitude, and satisfactory details of stay, which we will continue to maintain. We also hope that you will continue to support our hotel, and you can also recommend our hotel to your friends. We look forward to your coming again~
Ugo Everywhere
Whisper I Mountain And Sea Smart Double Bed Room-Smart Control
Stayed in jul 2022
Travel with friends
29 review
5.0/5
Outstanding
Posted on 20 jul 2022
This place is super clean and recent. The rooftop is perfect to relax after a day at the beach. The staff are really helpful and the location is quiet overall.
Response from Property: Dear guests, thank you very much for your stay in Yunhai and your favorable comments on our Yunhai. It is a great honor to provide you with a high-quality stay experience. The gift of rose hands has a lingering fragrance. Your favorable comments are our greatest encouragement and support. All employees of Yunhai look forward to your check-in again and wish you a happy life
Kang Yang
Jade Moon I Mountain And Sea Family Smart Room-Smart Guest Control
Stayed in dic 2022
Family
12 review
4.5/5
Great
Posted on 3 ene 2023
Great service and location! Booked surfing lessons from here and was very pleased. Would love to come back!
Response from Property: Dear guests, thank you for your kind comments. Your satisfaction is our hotel's unremitting pursuit. Looking at the people in the middle of the river, you can see the white headed man in a twinkling of an eye. The longer time goes by, the better we will become. Yunhai will also make persistent efforts to ensure our service and health quality and strive for self breakthrough in other aspects. We look forward to your coming again and enjoy your life.
Sean Austin
Elemental I Exquisite Mini Double Bed Room
Stayed in jul 2022
Travel with friends
20 review
5.0/5
Outstanding
Posted on 27 jul 2022
Awesome experience. Loved Houhai. It's close to the main street and lots of food choices. Friendly hotel staff and very helpful.
Response from Property: Dear guests, thank you very much for your stay in Yunhai and your favorable comments on our Yunhai. It is a great honor to provide you with a high-quality stay experience. The gift of rose hands has a lingering fragrance. Your favorable comments are our greatest encouragement and support. All employees of Yunhai look forward to your check-in again and wish you a happy life
Matteo
Homestead I Double Bed Leisurely Elegant Room
Stayed in jul 2022
Travel with friends
6 review
3.7/5
Posted on 17 sep 2022
Neat and well decorated. Staff is kind and helpful. It is located half way between the beach and the village.
Response from Property: Dear guests, thank you very much for your praise, which is a great affirmation of our work. The hospitality of the hotel is a must. You don't know that the little sister at the front desk is famous for her warm and considerate service. In order to provide you with a good environment, the hotel also pays great attention to the cleanliness of the room. Thank you again for coming. I wish you happy every day and everything goes well~
Tee’s Favourite Things
Homestead I Double Bed Leisurely Elegant Room
Stayed in ene 2022
Couples
11 review
4.5/5
Great
Posted on 17 ene 2022
I loved the location of this hotel. It’s between the beach and the party street (not sure about it’s correct name but “party street” seems apt). Both of which are walking distance (like a two minute walk to whichever place you want to go to). The room is relatively small but the bathroom makes up for it with a double sink and spacious shower. The customer service was great as they accommodated and helped us with whatever queries and requests we had. If I return to Houhai, I probably would stay here again.
Response from Property: Dear friends, Hello! Life is wonderful because of sharing. Sincerely thank you for choosing to stay in Yunhai and sharing your stay experience and photo recommendation! Your satisfaction is the greatest encouragement to all our employees in Yunhai. This is what we should do. We will try our best to do better. We will report to everyone who comes to Yunhai with gratitude. The way home has always been, one in my heart and one here. Yunhai welcomes you home at any time and will always be waiting for you. There are you along the way. Dreams come true. I wish you all the best
Guest User
Mundane I Double Bed Smart Cinema Room-Smart Control
Stayed in jul 2022
Solo travelers
5 review
5.0/5
Outstanding
Posted on 1 ago 2022
Very nice place. Check in was easy. Next to the beach but off the super busy Houhai streets. Would recommend.
Response from Property: It's really exciting to see my guest's simple and profound praise, and also so recognize our service ~ Yunhai's requirement is to provide the most considerate and meticulous service for each guest, and bring value-added experience for each guest. Yunhai is a young and energetic B & B, showing my guest the unique charm of Yunhai with simple style, warm and considerate service. My guest's encouragement is the greatest support and encouragement to Yunhai. We will serve every family member attentively and look forward to meeting you next time
Nozza
Elemental I Exquisite Mini Double Bed Room
Stayed in jul 2022
Travel with friends
54 review
5.0/5
Outstanding
Posted on 4 sep 2022
A nice located hotel just off the Main Street area in Houhai. The hotel is clean and has good facilities. Just a 5 minute walk from the main beach area.
Response from Property: Dear guests, how do you do. Thank you very much for choosing our hotel. We are willing to take care of this home day after day, just for the sake of you who are driving on the vast seamount. At every homesick moment, what you think is that there is a warm light for yourself in the distance of the lights. On every day when we can go home and get together. When you are welcomed, you will always be at home as warm as ever. Let home be your most cherished harbor. We will always wait for you at home. I wish you all the best