I don't know where all the good reviews came from. The following is our family's true experience when we stayed here: we canceled our flight because of flight delay and didn't want to wait any longer, and booked this place after seeing the rave reviews. When we checked in, the two female receptionists kept having stern faces, and we waited for a long time before the shuttle bus took us to the room. Along the way, we saw a lot of places that should have plumbing problems and they were digging everywhere for repairs, so it was a bit dirty. They sent us there without telling us where the room was, waved and said it was across from the swimming pool, and then left. It was pitch black and we searched for a long time with the flashlight on our cell phones before we found it. It felt like no one else lived here and the room was all dark and a bit creepy. We also encountered a big rat running around on the way. The layout of the room is good and relatively clean, but the decoration smells too strong, especially the bathroom cabinets. I was very worried about the child's respiratory system all night. I didn't want to stay for a minute when the alarm rang, so I went out to get some fresh air. There were not enough toothbrushes. One of them was not even bare. I wanted to call the room service, but they said the phone was shut down due to arrears. The TV was also shut down due to arrears. The sensor light was very inconvenient and it would light up at the slightest movement, affecting our sleep. We also walked out by ourselves in the morning. In short, we came here with hope because we like Xinjiang very much and the reviews were good, but we left with great disappoin**ent. We will not choose this place again. At least the environmental protection is not up to standard and the smell is too strong. It's unbearable for the eyes.
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