Penha Longa Resort

I had a great stay at the Penha Longha resort. All the staff I interacted with went above and beyond to make sure I had a pleasant time at the property. Erica took the time to show me around the pool and women’s locker room amenities. I was very pleased with multiple pool areas, both indoor and outdoor. Also, the complementary waters and apples at the pool were a welcome touch. Santy also was incredibly kind and went out of his way to make me a special drink to address my craving. It was the best espresso martini I’ve had with a tiny bit of orange chocolate added. Tasted a bit like a Jaffa cake. Prava and the staff at the AQUA restaurant were lovely and made a special lunch for me and my friend on our last day at the resort. I wish the pool areas and pool side dining were open later. Also, two out of the three clothing/merch shops at the resort were closed most of my time at the resort. Overall, it was a good experience and I would stay again.

My family of 4 (2 kids ages 11 and 9) stayed here during spring break and had an amazing experience. All of the staff members we interacted with were so incredibly hospitable and friendly. Everyone went out of their way to make sure we had everything we needed and to chat with us. The hotel itself was lovely and the grounds were wonderful with a really nice playground as well as a monastery on the property, and a very nice pool overlooking the golf course, and an indoor pool for bad weather days which really came in handy for us. The only small inconsistency we experienced was at the daily included breakfast (which was delicious). We weren’t told how anything worked the first day or offered anything to drink at the table, so we assumed everything was just buffet and self serve. On day 3 we noticed that others were getting a la carte menu items and carafes of coffee and juice at the table and we asked someone about it and she finally explained that we could order a la carte items and drinks. We were able to fully enjoy our last 2 mornings. Just a heads up to the staff to be sure to ask if it’s someone’s first day and give them the rundown if it is. It wasn’t a huge deal but the only small negative we found - the positives were overwhelmingly more numerous, hence the 5 stars.

Extremely service oriented resort. Excellent breakfast, lunch and dinner with Michelin restaurants. Grounds are fabulous. Indoor and outdoor pool with fantastic sauna. Separate spa facilities. Highly recommended. Nice for business and pleasure. Large renovated rooms

I recently returned from a three-night stay at the Penha Longa resort and was very impressed with the overall strength of the resort--the bottom line is that it's a great place. Yes, it's a bit outside Lisbon so you'll spend a bit getting back and forth to the city if that's what you're trying to do but getting an Uber was never a problem for us--and we used them frequently. The prices weren't astronomical either so that really wasn't a deterrent. As a Bonvoy Platinum member I felt that this hotel probably did the best job of any Marriott-affiliated hotel I have ever stayed at in terms of recognizing the Platinum status which was very appreciated. We received an upgrade using a Suite Night Award from the base category room to a "Garden Suite" which was drop dead gorgeous--the views, the spaciousness, the private patio outside the room--everything was simply divine. Cleanliness was perfect, toiletries by Diptyque (the Ritz Carlton standard) were lovely, air conditioning worked perfectly, and nightly turn down service was provided--which I consider the mark of a true "five star hotel." Staff at the hotel were uniformly excellent--special shout out to David Barata at the front desk who really went above and beyond to let my mother and I know all of the details about the hotel, its restaurants, nearby attractions, etc. What a wonderful asset to the hotel--I see great things in this young man's future based on how professional and customer-oriented he is! Restaurants served very good food--we enjoyed the lounge/bar as well as the Italian restaurant. Only issue is that the Italian restaurant was unexpectedly closed for dinner one night without any type of communication beforehand due to a "private event" for some conference/business group leaving little other options available besides the lounge and the ultra expensive tasting menu restaurants. Breakfast was also a very decent buffet so no complaints there. The only issue we did encounter was the fact that this hotel regularly hosts very large conferences/conventions and that was occurring beginning the second night we stayed. This led to a huge crowd gathered in the reception area, the closing of the Italian restaurant (again, with no communication to the guests or even a sign that it was closed--we found out when we walked in, were offered wine (which was for the special guests of the "private event" and then basically told to leave.) The following night when we attempted to go to the Italian restaurant (after confirming with staff that it was open) we were told we couldn't be accommodated because we didn't have a reservation and that the kitchen couldn't handle more guests at that time (despite the restaurant being nearly empty) because they were cooking for a large group's event. This need to make reservations had not been communicated to us beforehand (other than at the tasting menu/Michellin star restaurants) so we did share our concern with the manager on duty who compted us a free dinne

Fabulous Stay. Outstanding hospitality. The staff was friendly and professional. Our room (Jr Suite) was gorgeous - Great view and a comfortable bed. The food was fantastic too! We ate at the pool restaurant and the tapas restaurants. Would love to return to Portugal and this hotel too!

The hotel had a revolving door of corporate guests who stayed as part of meetings and company events. I felt more stressed out because it reminded me too much of a work meeting setting. It did not feel at all like a Ritz-Carlton, was more of an elevated Marriott. Rooms were also ok and did not reflect something that I would deem a 5 star quality. Staff was great, which is why I say average. Next time my family and I go to Portugal we will look at the Intercontinental, they always meet our expectations. Stayed for 7 nights, unfortunately it was not worth it.