Smile Hotel Sapporo Susukino Minami

Smile Hotel Sapporo Susukino Minami Reviews

Smile Hotel Sapporo Susukino Minami

Minami 7-jo, Nishi 1-chome 13-7, Chuo Ward, Sapporo City, Hokkaido, 064-0807, JapanView Hotel Details
Smile Hotel Sapporo Susukino Minami
Smile Hotel Sapporo Susukino MinamiSmile Hotel Sapporo Susukino MinamiSmile Hotel Sapporo Susukino Minami
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Smile Hotel Sapporo Susukino Minami Guest Reviews

4.1/5
Very Good
44 review
Verified reviews
Location3.6
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(44)
Positive reviews(43)
Reviews with photos/video(15)
Clean and tidy(14)
Great service(6)
Awesome stay(5)
Awesome rooms(5)
Great location(5)
Negative reviews(1)
Guest User
Double Room Non-Smoking
Stayed in Nov 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Nov 22, 2024
Quite so far from susukino can walk around 10-15 minute but the room is very modern and comfy if compare with other hotel and the price is ok
Response from Property: Thank you very much for choosing our hotel.Thank you also for taking the time to provide us with your feedback on our hotel. We apologize for the inconvenience caused by the distance to the downtown area, which is only about 10 minutes by foot.We will do our best to provide better service in the future.We look forward to welcoming you again.Smile Hotel Susukino South Front Desk
Guest User
Twin Room Non-Smoking
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Nov 27, 2024
room new, not very big, bed is soft. bathroom have not bathtub. just Cross the road got lawson shop.
Response from Property: Thank you very much for staying at our hotel!Our hotel has been open for a year, so the rooms are relatively new. Also, the room only has a shower room.We look forward to seeing you again.
Yuri
Double Room Non-Smoking
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Great stay at the Smile Hotel Minami Sapporo, well located right next to Susukino and the Nakajima Park. The room is small but very well equipped. Very clean spaces and friendly staff. The breakfast is fairly basic but good.
6/7
Response from Property: Thank you very much for using our hotel.Thank you for posting so many photos.The rooms are thoroughly cleaned every day by our cleaning staff. Thank you for your compliment regarding the staff's response.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Susukino Minami Front Staff
Tan Keng Khoon
Twin Room Non-Smoking
Stayed in Jun 2024
Travel with friends
100 review
3.7/5
Posted on Jun 22, 2024
Small hotel. Hotel provided car park lot but only for small vehicles limited to the high 1.55 m. and below. Had to park your car a walking distance of 450 m away.
Response from Property: Thank you for submitting your review.We apologise for any inconvenience caused regarding parking. Our multi-storey car park has a height limit of 1.55m, and for vehicles exceeding this limit, we will direct you to a nearby coin-operated car park.We apologise for any inconvenience caused to our guests, but we do our best to provide information on available coin-operated parking spaces in the vicinity. We would appreciate your understanding. The entire staff will continue to make every effort to ensure customer satisfaction in the future.We look forward to welcoming you again.
Guest User
Twin Room Non-Smoking
Stayed in Jun 2024
Couples
3 review
3.0/5
Posted on Jun 24, 2024
The location is far from any shopping and eats, there is only from the small Lawson across the street. All I am saying is, if you want to take a shopping break and return to the hotel to drop-off purchases, you would need to take a train or walk at least 10mins walk from the nearest train station. There are also no hotel transfers to and from New Chitose airport. Breakfast buffet was good though, though small section, it was well stocked and I especially loved the local preserves and fried items with curry (available daily). Hotel seems to be more popular with domestic travelers than international. Hotel amenities include body wash, shampoo and conditioner, body sponge, comb, toothbrush+paste, slippers, ear buds, and powdered tea sachets. No shower caps. Fresh towels are provided daily.
Response from Property: Thank you for posting a review.Our hotel is a little far from the downtown area, but it is about a 3-minute walk from the nearest subway station.We apologize for the inconvenience caused to our guests as we do not provide a shuttle service to New Chitose Airport. To get to New Chitose Airport, we recommend taking the JR train from Sapporo Station or the express bus from Susukino.We are glad that you enjoyed our breakfast. For breakfast, we have a daily menu as well as a menu that is typical of Hokkaido. Please come and visit us again.We will continue to work hard to satisfy our guests.We look forward to welcoming you again.
Travels with Reese
Twin Room Non-Smoking
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 7, 2024
Space very clean accommodation and useful. Spacious enough for 2 people. There’s a 2000 yen overnight charge for car parking. Convenient location because it’s in front of Lawson.
Response from Property: Thank you very much for using our hotel.We are very honored that you appreciated our cleanliness.There is a convenience store in front of the hotel, which carries not only food, but also medicine and miscellaneous goods. It has been well received for being very convenient.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Sapporo Susukino Minami
BearTravel2018
Double Room Non-Smoking
Stayed in Apr 2024
Couples
35 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Good location Not far form Nakajima koen Subway Clean room Good reception
Response from Property: Thank you very much for using our hotel this time.We are honored to receive high praise for our location, room interior, and customer service.Our hotel is within a 3-minute walk from Exit 6 of Hosui Susukino Subway Station.If you have a chance, please use our hotel again.We look forward to your next visit.Smile Hotel Sapporo Susukino Minami
Cung24
Double Room Non-Smoking
Stayed in Dec 2024
Solo travelers
6 review
1.0/5
Posted on Dec 3, 2024
Soo bad
Response from Property: Thank you very much for using our hotel.If so, please let me know in detail what improvements can be made. We will do our best to accommodate you.We look forward to serving you again.Smile Hotel Sapporo Susukino Minami Front Desk
Lovey、
Double Room Non-Smoking
Stayed in Dec 2024
Solo travelers
17 review
4.5/5
Great
Posted on Dec 16, 2024
The best room for solo use, comfortable and friendly staff It's about 10 minutes walk from the Smile Hotel Premium You can get confused just by looking at Google Maps, so check and make a reservation.
Original TextTranslated by Google
Response from Property: Thank you for using our hotel this time. Thank you for posting your photos and for evaluating our staff's response. If you have another chance, please use our hotel. We have prepared a clean room and are waiting for you. Smile Hotel Sapporo Susukino Minami Front Desk
Eng727
Double Room Non-Smoking
Stayed in Nov 2024
Solo travelers
38 review
4.7/5
Amazing
Posted on Nov 8, 2024
Apart from the relatively far location, this hotel 🏨 is actually highly recommended by me if you don’t have a lot of luggage! All the facilities and waiters are very good and new. I had a good rest after staying for 2 nights❤️In fact, it is very convenient to go to the shops near Susukino Station and Tanukikoji. It is a very cost-effective hotel👍🥰
Original TextTranslated by Google
Response from Property: Thank you for using our hotel. Thanks for posting so many photos. We are honored that you appreciated our location, facilities and customer service. Our hotel is very close to tourist attractions and there are many brochures in the lobby. If you have a chance, please stay at our hotel again. We look forward to your next visit. Susukino Minami Smile Hotel front desk staff
MeanForce
Twin Room Non-Smoking
Stayed in Nov 2024
Couples
3 review
3.5/5
Posted on Nov 13, 2024
The location is relatively remote in Sapporo and the parking lot is only for smaller vehicles. Tourists traveling by car and renting a taller car need to park at a cooperative parking lot 7 minutes away. This may be inconvenient in cold weather.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to write a review. We apologize for any inconvenience caused by parking. This is a mechanical multi-storey car park so there are size restrictions on cars. We will guide you at the front desk, including nearby coin-operated parking. Thank you for your understanding and cooperation. Smile Hotel Sapporo Susukino Minamizen
hihi_.na
Double Room Non-Smoking
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 3, 2024
This is my second stay at this beautiful hotel, and I really like it. I would like to book again when I visit Sapporo.
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We would also like to thank you for taking the time to post a review despite your busy schedule. We are very happy that you enjoyed your stay. All of our staff will continue to work hard to ensure that our customers are satisfied. We look forward to seeing you again. Smile Hotel Sapporo Susukino Minami Front Desk
さらん24
Double Room Non-Smoking
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 13, 2024
It was clean and nice
Original TextTranslated by Google
Response from Property: Thank you very much for staying with us. We are very happy to receive your compliments on the cleanliness of our hotel. We are glad to hear that you enjoyed your stay. Please use our hotel again if you have the opportunity. We look forward to seeing you again. Smile Hotel Sapporo Susukino Minami Front Desk
Jenny.liu
Double Room Non-Smoking
Stayed in Jun 2024
Family
27 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Near Nakajima Park Quiet environment Quick check-in The room has a sense of design The bathroom is separated from dry and wet areas and is very spacious without a bathtub. Opposite is the Lawson convenience store
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for using our hotel. We will be guiding you to your room starting at 3pm, but we will be able to smoothly guide you to your room with express check-in. Also, although it is a bathroom, it is only a shower in Thailand, so I think it is very spacious and has a sense of freedom. Thank you again for using our hotel. We look forward to seeing you again. Smile Hotel Sapporo Susukino Minami Front desk staff
Atongjiuzhidaochi
Twin Room Non-Smoking
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The location is very good. There is a subway station about 300m away. It is also very close to Tanukikoji Road. The room is relatively spacious and the price/performance ratio is very high. Lawson is opposite, so it is also very convenient to buy things.
Original TextTranslated by Google
Response from Property: Thank you very much for using our hotel this time. We are deeply honored to receive such high praise. There are shopping streets and shopping malls within walking distance of the hotel, making it easy to visit. It's a bit far from the city center, though, so I guess you can spend a quiet night there. If you have a chance, please stay at our hotel again. We look forward to seeing you again. Smile Hotel Sapporo Susukino Minami front desk