Xiaojixiaoji
February 11, 2024
I stayed at this hotel from January 19th to 23rd. I have been to Japan many times and have always been very satisfied with the service in Japan. However, this time I was disgraced and extremely disappointed. This time I brought my family with me and stayed in 2 rooms. , my family was electrocuted while using a severely deformed hair dryer provided by the hotel, which made me feel very uncomfortable. Our trip for the next day was also affected. We could only lie down in the hotel and found the hotel manager, who shied away from responsibility. , not only did not assume the due responsibilities, but also asked us to take a taxi to the hospital for medical trea**ent. How can we, a foreigner who does not speak a foreign language, seek medical trea**ent in a strange city? The hospital does not recognize what we say we do not understand. I would like to ask if this is the hotel's emergency response plan for foreign tourists? Or is this the way to deal with Chinese people? Where is the friendly relationship between China and Japan reflected?
Facilities: When we negotiated with the person in charge of the hotel that day, they shied away from responsibility and said that such a hair dryer did not pose a safety hazard. They would give us a safety report on the normal use of the hair dryer before February 13 and contact us. However, so far the hotel has not contact us!
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