souzanearafa
August 2, 2021
Location, pool and view are the only positive points of this hotel. Being well rated by booking and many other sites, I decided to go there for 1 week and I was very disappointed. The service is not good at all. You have to ask at reception for the numbers to call room service which is just lousy and the food is not good. The room was large, beds comfortable, nice view but not clean. The cleaning is very poorly done and the towels are not changed every day and they often forget to put back the products (shower gel, toilet paper, etc.). Also in the bathroom mold on the edge of the shower and toilet leaking when you use the shower. Wi-fi lousy. Weak breakfast, no milk every other time and no butter with the toast, the meal is more Western.
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