Kimpton Hotel Monaco Seattle, an IHG Hotel

We really enjoyed our stay at the Kimpton. The front desk was very welcoming and exceeded our expectations. Leanne, the Concierge, was very helpful and went out of her way to make us feel at home. The wait staff in the restaurant was also very attentive. Our room was huge, clean, and comfortable. The hotel is only about 4 blocks from Pikes Market, and about 6 blocks to a shopping mall where you can catch the monorail to the Space Needle, Chihuly Glass Museum, and Museum of Pop Culture.

TL;DR: feels more like a 3 star than a 4 star hotel. Front desk was nice. Room was OK. Big comfy bed, but bed frame was a little damaged. No coffee machine. Thin toilet paper in the bathroom. Shower head dripped some water off to the side instead of on you. Generous amounts of Q tips. Ice machine hidden in the closet. Biggest issue was valet. Issues: 1. No clear signage. It's unclear where to wait for valet, which sucks when you're on a busy street. 2. They were slow (they only had 1 person working despite it being President's Day wknd). 3. They were unfriendly; I informed them that my car key was fickle & to call me if they had any issues but they didn't want to take my car. They suggested I pay for parking in another lot despite the fact that my stay already includes parking, which means they were suggesting I pay twice for something I'd already paid for. I had to convince them to take my car and soothe their anxieties about it rather than, you know, being soothed that they'd take care of my car. I'm not sure if this is a management issue, funding issue, or something else entirely. Overall, this felt more like a 3 star than a 4 star hotel. We've stayed at different Kimpton's in the past and enjoyed it, so this was pretty disappointing & makes me less excited at the idea of staying at a Kimpton again. I may play it safe and stay at the Hyatt Olive8 instead next time (we've stayed there twice now and had a great experience both times).

Great all around property with friendly staff - only two downsides are the walls are pretty thin and we didn’t find the bed to be very comfortable. Other than that we had a really great time since everything was pretty close to walk to from the hotel

Booked the hotel for 2 nights. On the second day, left the hotel in the morning and came back at 5pm. Room was not clean, they did not change the towels or made the bed. Tried to call front desk but no one picked the phone. Went down to the front desk and the person there said: "you should have asked us to clean your room"!!! "When you checked-in they should have told you that" (which they did not). "We are understaffed and replacing one of the vendors". I asked to see a manager but the answer was that "he is out of town". Even in a 2 star hotels they clean the room every day. Extremely poor service and very poor management of the hotel. Stay away from this hotel.

Decent hotel. Would stay at again. Short walk to Pike Place.

Great greeting staff.

Fun property, close to pike place market. Friendly and clean.

Great service and location. Very clean and comfortable bed.