Hotel Andra Seattle MGallery Hotel Collection

Great location, very clean. Loved the room layout. Friendly staff!

We had the worst stay for my birthday/Mother’s day. Let me start with saying the concierge and baggage staff were great from the start and even when leaving so they should get rave reviews. We booked the corner suite since we were told it had a separate room. We wanted to be able to order a meal in since our 1 year old goes to bed quite early. Unfortunately the room doors had slanted shutters and he was able to see us and the light the came in the room. There was no way to adjust the shutters. Also the doors had no lock to stay closed so he kept opening and closing them which was not fun. The a/c did not work on a hot weekend in Seattle so our room remained above 74 the whole night. We called the front desk but they said the maintenance guys were not there and they did not know how to adjust/fix it. I could handle the other stuff and suck it up but the last part killed me. We went to bed exhausted from trying to get our son to sleep and passed out. However I woke up around 6 am to the smell of piss. For a second I thought I wet the bed. But the sheets were dry and our son was in his pack n play. My husband lifted the sheet and the mattress was reeking of piss! Someone had clearly put a sheet over the piss stained mattress and was hoping that would cover it up! So sadly having a long lie in bed on Mother’s Day did not happen. They did not have another suite to move us into and only a smaller room which they said we couldn’t have for late checkout. They refused a refund since we booked with a 3rd party, and the 3rd party is chasing them for it now. It totally ruined the morning having to pack up our 1 year old and find another hotel for the day at 7 am. No apologies from the hotel either.

Everything about this hotel was fabulous. The staff was friendly and helpful, the room was large and comfortable, and the location was convenient and within walking to distance to everything I wanted to see. The lobby has a big beautiful fireplace which made it a warm and relaxing spot to sit and hang out. Lola is the restaurant attached to the hotel and is to die for. I am already thinking about when I can come back to Seattle and stay here again!

Very clean and quiet rooms. The rooms are extremely comfortable and well thought through. The staff is friendly and helpful.

Really nice hotel in a great location. Would definitely stay again.

Everything was great except for one thing… It would’ve been nice to have a free bottle of water instead of paying nine dollars per bottle! Usually we receive free bottled water at the coffee area…😳

Hotel was clean with friendly and helpful staff. Decor was simple with Scandinavian “clean” lines. Close to Jazz Alley entertainment.