Guest User
February 16, 2024
I recently stayed at the Hotel Ballard with my 4-year-old (it was initially meant to be a solo "staycation", but childcare fell through!). Check-in was easy; the gentleman helping wasn't exactly warm or welcoming, but we were checking in just after 9pm so I chalked it up to a long day. Room was elegant and clean. Location cannot be beat - Ballard is one of our favorite neighborhoods, and we relished in being able to walk to some of our favorite shops and restaurants. I was concerned about the noise, knowing how loud it can be in that area at night. but it was not an issue for us! The most disappointing part of our stay is that the alarm clock went off at 5:00 AM; I am guessing the previous guest set it? I am a pretty light sleeper, so was unable to go back to sleep after this. I brought it up with the front desk, who apologized and provided a marginal discount. They said that we were not the first person that this happened to that day; I feel like that this is a sign they should be checking this more thoroughly and/or informing guests to look out for this themselves? Not enough to keep me from booking another stay here, but considering how much we payed and the inconsistent hospitality, the stay overall left a bad taste in my mouth. Be aware that you'll be responsible for transporting your bags to and from the parking garage (which is very "Seattle", in that it is a bit cramped with tight corners).