Harris Resort Waterfront Batam

Harris Resort Waterfront Batam Reviews

Harris Resort Waterfront Batam

Jl.KH.Ahmad Dahlan No.1, Tj. Riau, Kec, Tanjung Riau, Sekupang, Batam, Riau Islands, 29422, IndonesiaView Hotel Details
Harris Resort Waterfront Batam
Harris Resort Waterfront BatamHarris Resort Waterfront BatamHarris Resort Waterfront Batam
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Harris Resort Waterfront Batam Guest Reviews

4.4/5
Very Good
92 review
Verified reviews
Location4.0
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(92)
Positive reviews(87)
Reviews with photos/video(35)
Awesome stay(42)
Friendly owner(35)
Awesome rooms(15)
Great swimming pool(14)
Clean and tidy(13)
Offers pick-up/drop-offs(5)
Perfect for families(5)
Negative reviews(5)
siti90
Harris Room
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 9, 2024
We spent 4 days 3 nights & I must say that everything was excellent. We went there during non-holiday season. As for the room (we got the harris room), it's spacious & comfortable. The swimming pools are their highlights, adults & kids will enjoy. Great service (AC suddenly not working at night, but was solved in less than 20 mins aft informing the operator). If you're going to the city, it takes some time to travel but there are other eateries nearer to the hotel (try to search for eateries near tiban area like the morning bakery for eg). Would love to come again for sure!
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear Mrs SitiThank you for taking the time to share your wonderful experience at our Resort! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. It is always a pleasure to have you as our guest, I look forward to welcoming you back. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations.Thank you once again for choosing our Resort HARRISly yours Ryan DamanikGeneral Manager
sivakumar
Harris Family Room with Pool View
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Fast check in Customer service is good But breakfast 180rb per person Swimming pool towel limited and not available for all guests
Response from Property: Cheers from HARRIS Resort Batam Waterfront! Dear Mr SivakumarThank you for your time to provide a review about us. We are very motivated by your positive review . Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future. We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam Waterfront HARRISly yours Ryan DamanikGeneral Manager
Anonymous User
Harris Room
Stayed in Apr 2024
Travel with friends
4 review
4.5/5
Great
Posted on Apr 21, 2024
Stayed for 1 night to celebrate me and my friend birthday. Was really surprised when we went in the room it was nicely decorated for us with balloons and birthday banner. The service is really great and I would definitely come back again! Though the location would be further if you are looking to head towards city area but able to get a grab easily there so is fine.
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear Valued Guest,Thank you for your time to provide a review about us. We are very motivated by your positive review Specially for our staff services that can provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future.We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan DamanikGeneral Manager
Serina K. T.
Harris Suite with Pool View
Stayed in Oct 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 7, 2024
I booked for the Suite Room . For my room , the TV Channel is not working at all but luckily able to access to YouTube and Netflix . The room is clean and cozy . There is a little conflict on the selection of room , mine was Suite with Pool View but in the description , it shows “ Seaview “ instead . Exact, it was Pool View. There is only 1 cafe, the environment is pretty good just that the food is soso .
Response from Property: Cheers from HARRIS Resort Batam Waterfront! Dear Mrs Serina K.TThank you for taking the time to provide a review of us. We are very motivated by positive reviews. I do appreciate your concern and for sure we will look into it, please rest assured that I have addressed this matter with the leaders of the relevant department. Please accept my sincere apologies for the inconvenience you experienced.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future. We are waiting for your next arrival at our Resort, once again thank you for choosing Harris Resort Batam Waterfront HARRISly yours Ryan DamanikGeneral Manager
Guest User
Harris Room
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 11, 2024
Nice and friendly. Highly recommended
Response from Property: Cheers from HARRIS Resort Batam Waterfront! Dear Valued GuestThank you for the time to provide a review about us. We are very motivated by positive review. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future. We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam Waterfront HARRISly yours Ryan DamanikGeneral Manager
zeeg
Harris Room
Stayed in Mar 2024
Travel with friends
19 review
3.5/5
Posted on Apr 24, 2024
Location is away from city center but they do have 2 shuttle timing to bring to the malls. Pick up from ferry terminal can be arranged too. Disappointed with the cleanliness due to brand reputation thought it would be cleaner. Glass provided dirty and the initial bedsheets wasn't clean. Room size is big
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear ZeegThank you for the time to provide a review about us. I am naturally saddened to learn that your experience ultimately fell short of expectations Guest comfort and safety is our top priority.I do apologize and appreciate your concern and for sure we will look into it.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future.We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan DamanikGeneral Manager
Summertiglao
Harris Room
Stayed in Mar 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Apr 19, 2024
It was great experience. Staff are very friendly and lots of activities in the resort. Went there during ramadan so no much ppl around. Wanted to go swimming in their pool but that time they got a somewhat catering services for locals. So didnt tried their pool. If u going there with family its great but not recommended for solo travelers, the place so far in the shopping malls. But All in all its amazing.
Response from Property: Warmest Greetings from Harris Resort Batam Waterfront.Dear SummertiglaoThank you for taking the time to share your wonderful experience at our Resort! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality.It is always a pleasure to have you as our guest, I look forward to welcoming you back. If there's anything specific, you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations.Thank you once again for choosing our ResortHARRISly yoursRyan DamanikGeneral Manager
KY Family
Harris Room
Stayed in Mar 2024
Family
11 review
4.7/5
Amazing
Posted on Mar 18, 2024
Nice resort and various of activities in the resort. Can take shuttle bus to the batam centre. Everything is great and enjoy for family and kids.
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear KY FamilyThank you for your time to provide a review about us. We are very motivated by your positive review Specially for our service and activities that can provide a memorable stay experience for you. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future.We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan Damanik
Anonymous User
Harris Family Room with Pool View
Stayed in Aug 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 25, 2024
Resort rather run down, shower was dirty and faulty. Each shower led to the entire bathroom floor being soaking wet. Nevertheless hotel staffs were nice, helpful and friendly. Even provided shuttle bus to nagoya and nearby malls + to and fro of custom. Was an alrighty stay but wouldn’t go again
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear Valued GuestThank you for taking the time to provide a review of us. We are very motivated by your positive review.I am naturally saddened to learn that your experience ultimately fell short of expectations.I do appreciate your concern and for sure we will look into it, please rest assured that I have addressed this matter with the leaders of the relevant department. Please accept my sincere apologies for the inconvenience you experienced.However, your feedback will help us to enhance our services and make the necessary improvements.Thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan DamanikGeneral Manager
Ryan Dong
Harris Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on May 12, 2024
Very good and nice resort. My kids love it so much.
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear Mr Ryan DongThank you for your time to provide a review about us. We are very motivated by your positive review, especially your kids enjoy it. Guest comfort and safety is our top priority.We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future.We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam WaterfrontHARRISly yoursRyan DamanikGeneral Manager
Chubby Hubby
Harris Room
Stayed in Jan 2024
Business travelers
6 review
3.0/5
Posted on Feb 3, 2024
Near to shipyard, that's all. Everything is far Facilities here is reasonably okay, not easily assessable to foreigners. Also local here swims for free at hotel pool, kinda like FREE RIDER INDONESIAN!!
Guest User
Harris Room
Stayed in Jul 2024
Couples
6 review
4.0/5
Very Good
Posted on Aug 29, 2024
The hotel has a reading room that provides free beverages and a chess set. There are whole fruits provided during breakfast as compared to the other Barelang hotels. There was also live band at the swimming pool although there are no attractions nearby. It is nice that the hotel provides free shuttle to and fro the ferry terminal. The room is spacious as well as the toilet.
Response from Property: Cheers from HARRIS Resort Batam Waterfront! Dear Valued GuestThank you for taking the time to provide a review of us. We are very motivated by your positive review. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future. We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam Waterfront HARRISly yours Ryan DamanikGeneral Manager
Aaron LIE
Harris Suite with Pool View
Stayed in Aug 2024
Business travelers
11 review
4.5/5
Great
Posted on Aug 8, 2024
- Spacious rooms with stunning sea views. - Excellent service, perfect for relaxation.
Response from Property: Cheers from HARRIS Resort Batam Waterfront! Dear Mr. Aaron LIEThank you for taking the time to provide a review of us. We are very motivated by your positive review. Guest comfort and safety is our top priority. We will continue to improvise to develop the quality of services, products, and facilities at our resort to meet guest expectations in the future. We are waiting for your next arrival to our Resort, once again thank you for choosing Harris Resort Batam Waterfront HARRISly yours Ryan DamanikGeneral Manager
Guest User
Harris Family Room with Pool View
Stayed in Jun 2024
Family
1 review
2.2/5
Posted on Jun 29, 2024
Arrived at 3pm but asked to wait until at least 4pm to checkin. Receptionests services is not helping, not even apologized for their faults. With stranded guests, they fail to impress the guest until we showed tantrum to them. they really need to work hard on that matter. Food is not for Indonesian tounge, breakfast is to simple.
Response from Property: Cheers from HARRIS Resort Batam Waterfront!Dear Valued GuestThank you for the time to provide a review about us. I am naturally saddened to learn that your experience ultimately fell short of expectations.I do appreciate your concern and for sure we will look into it, please rest assured that I have addressed this matter with the leaders of the relevant department. Please accept my sincere apologies for the inconvenience you experienced.However, your feedback will help us to enhance our services and make the necessary improvements.It is my sincere hope that you will return to Harris Resort Waterfront Batam in the near futureHARRISly yoursRyan DamanikGeneral Manager
Anonymous User
Harris Family Room with Pool Access
Stayed in Dec 2023
Family
2 review
4.0/5
Very Good
Posted on Jan 7, 2024
Staff was quite helpful and friendly with welcome drinks and cookies. There was also a check-in lounge to hang out between 1.30 to 230pm. Rain was quite persistent during the short stay there. They have a small animal display zone for kids to view too. Overall nice for a short stay and buffet (had breakfast and dinner) was lovely.