Adong666
February 21, 2024
**** liars, people with no credibility, overbearing terms, specializing in scamming Chinese people, illegal water houses (not registered, the local management department said)... The whole thing made me vomit, like seeing a ****, **, who only cares about money, booked this water house long in advance. There are two adults and one child (the child is 7 years old). The check-in time is from February 19th to 21st. On the 18th, she suddenly remembered how to check into the water house (note that the other party will not Give you any reminder), the hotel sent a long 14-term clause (I was shocked when I saw it, and I couldn’t check in without contacting me a day in advance). I made sure to go to the pier to take a boat at 5:30 pm on the 19th, and take a taxi to the pier on the 19th. On the way to the boat, I passed by a supermarket and wanted to buy some snacks for my child (reviews said the food in the water house was very poor). At this time, the child hurriedly opened the door on the right side (it is customary in China to get off the car on the right side), and a motorcycle that was speeding behind him hit me. I was scared. Fortunately, the motorcycle was not seriously injured, but the lights were broken and the car door could not be closed. It was already 5:14, so I immediately contacted the hotel and told them that a car accident had occurred one kilometer away from the pier and that I would be delayed for an hour. Yes, I will arrive as soon as possible. The boss said he would wait for me. I was afraid of disturbing other people, so I decided to rent a taxi and a motorcycle. It cost a total of MYR 1,300 (to save money and avoid disaster, go to the hotel early), and there was an accident in the middle. I gave the photo to the boss, and the matter was settled at 5:44. I contacted the boss, but he didn’t answer the phone. I immediately took a taxi to the pier. I contacted the boss again and said that I could get there in about 10 minutes by taxi. He immediately replied coldly in English that the boat was leaving. (The boss can understand Chinese but doesn’t speak Chinese) and asked me to find a place to live by myself. I was confused at the time. I said I had already paid, but he said you should read my terms (no refunds are allowed after the reservation is made). After that, the road was cut off first, and then you were not allowed to get on the boat easily. You were paid 120 MYR when you came out, and the SF Express boat was not allowed to you). So is your promise to wait for me **? You can't wait, at least tell me. My wife, my child, and I were stuck in the rain at the pier carrying heavy luggage. We were so desperate that our trip turned into a drowned rat. I thought about the possibility of optimization, and asked with a discussion attitude: Can I find a boat to go to the private island? He said that outside boats are not allowed to enter the private island, and he also lied to me and said that the local boats were not allowed to go out to sea at 6 o'clock (at first I I still believe it. There were still many boats at the beach after 6 o'clock the next day (there are pictures). It only takes ten minutes to get from their water house to the pier. I negotiated with him whether I could go in early the next day. I lost money. Be careful, so I can stay longer the next day. He said no, look at my terms and conditions, and asked me to read them carefully. I thought to myself, I paid to read your terms and conditions. Yes, unable to communicate. I decisively approached Ctrip customer service. After understanding the situation, Ctrip asked me to apply for a refund, and they helped me handle it. In the end, the boss of ** still took my money, did not agree to the refund, and blocked me even if I didn't check in the next day. It made me want to stay for one night the next day. It was really ****. I didn’t even see the shadow of the water house. Friends who come to play, especially Chinese tourists, firmly resist this kind of nonsense. As an unscrupulous merchant, Ctrip has said that it will further investigate the background of this store to see if it is illegal.
Original TextTranslation provided by Google