106, Changgyeonggung-ro, Jongno-gu, Seoul, 03130, South KoreaView Hotel Details
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Hotel Atrium Jongno Guest Reviews
4.1/5
Very Good
233 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.8
Service4.2
Cleanliness4.0
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All reviews(233)
Positive reviews(213)
Reviews with photos/video(70)
Convenient location(50)
Friendly owner(32)
Close to metro(17)
Great value for money(16)
Delicious breakfast(16)
Large rooms(15)
Toiletries were average(12)
Convenient public transportation(5)
Negative reviews(20)
KAH LENG WONG
Deluxe King Twin
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Jun 18, 2024
Location quite alright as many buses around the area. Room was spacious for family of 4 adults. Starbucks and convenient store nearby. Toilet in room is big and my room comes with a bath tub and toilet seat comes with bidet. Will stay with them again if I am back in Seoul for vacation.
lon_dan_ph
Superior Single Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The room was cozy and nice. It had the view of Namsan Tower and because the room had windows at each end it was really nice to have both windows opened (when the air was fine) Even though the door seemed to be not closing perfectly everything else perfect.
Anonymous User
Junior Sweet Family Triple
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Very nice accommodation. The management is very good in handling our issues and concerns. We will back there again soon.. Good location and very accessible to all the nice tourist spots.
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Külli
Superior Double Room
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Aug 26, 2024
The room was a little bit outdated. One of the light switches on the panel stopped working on the last night. On the bright side the rooms were quiet. The breakfast was continental and had different options, but there was rarely any fresh vegetables.
Meyou2607
Superior Double Room
Stayed in Mar 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Mar 25, 2024
Center of traveling area.
Good location. Good reception and helpful
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Guest User
Superior Double Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 26, 2024
Great location, clean room.
Busy hotel, especially at breakfast. We’ll organised and plenty of food, but very busy
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Kaan
Superior Double Room
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on Apr 28, 2024
For a 3-Star Hotel was this expectable. The Position of the Hotel was Amazing. It was central to everything inside Seoul.
Inside the shelves, it was dusty. My Pants were full of dust when we took them out again. The Shower is more a Bathroom (Toilet) with a Shower inside. To seperate the shower with the toilett, they just added a Glaswall. But the bottom part is free. So if you Shower, it may be that the room gets wet.
Cant say much about the service, cuz we didnt really used the service so much. When it was rainy, they lended us umbrellas. The Buffee is in my Opinion okay. Since my mouth is used to eat turkish cuisine, i didnt like the Breakfast there. But for the typical western, that should be good enough.
Response from Property: Good morning, This is Hotel Atrium.Thank you for your review and visiting us.Please accept out sincere apologies.We apologize for the inconvenience caused. It won't happen next time, but if it does happen, tell us right away and we'll take action to make sure you don't feel uncomfortable.We assure that we will make very effort to ensure there are no problems in the future.We look forward to seeing you again at Atrium.Thank you very much. Atrium
Guest User
Junior Sweet Family Triple
Stayed in Apr 2024
Family
2 review
3.5/5
Posted on Apr 10, 2024
Room we had was very spacious. It was abit run down but it was fine for the price. Location was abit far from subway stations if you have younger kids.
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Amy
Superior Double Room
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 3, 2024
Jeju air is thr low cost airline so didn't provide amenities or food or drink. I understand but if provide drink is OK but for food you need to buy it.
Response from Property: this is hotel ^^ not air, have a nice day
nick_icho
Superior Single Room
Stayed in Aug 2023
Solo travelers
15 review
4.5/5
Great
Posted on Aug 24, 2023
Nice view from the windows. Cozy little room with all you need. Nice breakfast and free water every day. 3 min walk from subway and 15 min from central station.
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Guest User
Junior Sweet Family Triple
Stayed in Dec 2023
Family
1 review
3.7/5
Posted on Jan 5, 2024
The hotel is easily accessible to Insadong and 5mins walk to Gwangjang market. A large room for our family of 4. Although the hotel is dated however basic necessities are provided. There is no complain for the price we paid. Definitely value for money!
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.Have a nice day
Anonymous User
Superior Family Room
Stayed in Jul 2023
Solo travelers
4 review
4.5/5
Great
Posted on Aug 2, 2023
Clean and beautiful interior. The staffs are very accomodating and kind.
Response from Property: Dear.when i check the picture,that is not our hotel ^^;;We look forward to seeing you again at Atrium.Thank you very much. Atrium
Guest User
Deluxe King Twin
Stayed in May 2023
Travel with friends
6 review
1.2/5
Posted on May 26, 2023
An overall huge disappointment. The corridor in the 4th floor has a disruptive fish and feces smell. There is no shower curtain and window curtain in the room we lived. The toilet suddenly broke at midnight 3am and water keeps flushing out from the toilet and spills all over the floor.
Such inconvenience could have been easily resolved if the staff helped more promptly. However, the phone hotline to hotel front desk is not picked up and answered. We walked down found out that there is no one in the front desk. We had to find the staff in the resting room but we were accused and blamed for ‘breaking into places where we cannot enter’. The staff tried to fix the toilet but he failed. We were arranged to another room later, but the accident lasted over an hour and we couldn’t sleep anymore later.
My advise to anyone: do not choose this hotel!
Response from Property: Good morning, This is Hotel Atrium.Thank you for your review and visiting us.Please accept out sincere apologies.We apologize for the inconvenience caused. It won't happen next time, but if it does happen, tell us right away and we'll take action to make sure you don't feel uncomfortable.We assure that we will make very effort to ensure there are no problems in the future.We look forward to seeing you again at Atrium.Thank you very much. Atrium
Guest User
Superior Family Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The place is clean, and the staff is friendly
Guest User
Superior Family Room
Stayed in Jun 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Jul 4, 2023
The staffs are really helpful and friendly! I like them very much!!!!
Response from Property: Good morning, This is Hotel Atrium. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much. Hotel Atrium.