Fraser Place Namdaemun Seoul

Fraser Place Namdaemun Seoul Reviews

Fraser Place Namdaemun Seoul

58 Sejong-daero, Jung-gu, Seoul, 04526, South KoreaView Hotel Details
Fraser Place Namdaemun Seoul
Fraser Place Namdaemun SeoulFraser Place Namdaemun SeoulFraser Place Namdaemun Seoul
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Fraser Place Namdaemun Seoul Guest Reviews

4.5/5
Great
237 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(237)
Positive reviews(232)
Reviews with photos/video(66)
Easy to get around(31)
Large rooms(30)
Loved the view(16)
Convenient for shopping(12)
Close to metro(11)
Offers pick-up/drop-offs(9)
Awesome gym(6)
Clean bathrooms(4)
Negative reviews(5)
Guest User
Superior Queen Room
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Jul 29, 2024
Arrival experience was great! Front office team is very professional! Facilities are old and out of order: TV breakdown on day one, engineer needs to come and change TV on day 2; bidet was out of order, engineer needs to come and replace twice. HSKP knock on the door when DND sign is on, only for Engineering to check air conditioning conditions. What is the point for DND sign then? Overall come back for the location and the price is reasonable.
Response from Property: Thank you for choosing Fraser Place Namdaemun Seoul during your last stay in Seoul.We truly appreciate your valuable feedback and sincerely apologize for inconvenience during your stay. As the comfort and experience of our guests is of utmost importance, we will certainly pay more attention to prevent future occurrence and avoid unnecessary guest disappointments.Also, thank you very much for sharing your concerns about our hotel. We hope that your experience did not affect your overall impression about Fraser and we look forward to welcoming you back in the near future to regain your trust in our service.
Anonymous User
Superior Queen Room
Stayed in Jul 2024
Family
9 review
4.0/5
Very Good
Posted on Jul 24, 2024
The staff are very helpful and friendly. The facilities especially the hot and cold bath, sauna room are amazing. However, the location is a bit odd as it takes a bit 15 mins walk to Meongdong area. The cleaning lady is also a bit careless, she forgot to replace the bath towel and also left some new bedsheets and pillowcases in the room chair. The panaronma lounge is also closed during the weekend which is a bit surprising to me.
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
TheGiantPanda
Superior Queen Room
Stayed in Jun 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jun 12, 2024
We booked this hotel for its sauna. Though it isn't big, but it served its purpose right. After a long walk everyday, we needed to soak our feet in the hot tub. It worked like magic. We could walk again the next day! Staff was polite and was always willing to help call a taxi. There are a lot of eateries around. Our only disappointment was that the roof top lounge was closed on weekend nights!!!! We had a beautiful view from our window!
Response from Property: Dear Guest,We appreciate your comments regarding your stay at Fraser Place Namdaemun, Seoul.We will keep committing all our efforts to enhance to be better such as facilities and service so that our valuable guest can feel very comfortable and happy.We are very delighted to have you in Fraser Place Namdaemun, Seoul in the near future.
MICHAEL
Superior Queen Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 31, 2024
Molly and Eric are always smiling and very helpful. Fantastic vacation of seven nights in Seoul. A good hotel can make a lot of difference and the sauna is good. A home away from home. Yes and non stop shopping and extremely convenient with foods all around and police are everywhere.
Response from Property: Thank you for your amazing feedback.It makes us so thrilled to hear that you really enjoyed all the elements of your stay.We really would love to welcome you back to stay with us in the future and hope to offer you great hospitality and accommodation again.Best regardsFraser Place Namdaemun Seoul
Heyna
Superior Queen Room
Stayed in May 2024
Family
6 review
4.5/5
Great
Posted on Aug 16, 2024
The room was clean and spacious, top notch location close to subway and main attractions in Seoul, i will definitely book again in the future ☺️
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
Guest User
Premier Double Room
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on Jul 22, 2024
Great location and having lot of public transports. Room is spacious and clean. Love it very much and will definitely come back next time.
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
rennnt
Superior Queen Room
Stayed in Apr 2024
Couples
14 review
4.7/5
Amazing
Posted on Apr 14, 2024
Awesome location, accessible to Seoul Station and central Myeongdong on foot; the hotel also provides a shuttle service for selected places around the area. The rooms are clean and an excellent size for couples & small families. If you choose a Deluxe room, it has a small living room with sofa-bed great for 3-4 pax. There is a rooftop bar and a gym for the fitness enthusiast.
Response from Property: Thank you so much for your kind feedback and thank you for sharing with us!Fraser Place Namdaemun Seoul
Yvonne Xin Wing
Superior Queen Room
Stayed in Feb 2024
Solo travelers
10 review
4.5/5
Great
Posted on Mar 3, 2024
The location was close to namdaemun market neither close or far to any station in particular (10mins walk) but found it mostly convenient to walk to seoul station directly (exit from #4 exit). Shuttle bus is available from the hotel to seoul station in the afternoon every 40mins. Location there is convenient stores and restaurants nearby even late at night. The room was spacious and had most amenities as needed. But lacks some cleanliness, so example the bathtub had a mark and the sheets also had some stainable
Response from Property: Dear Guest,We appreciate your comments regarding your stay at Fraser Place Namdaemun, Seoul.We will keep committing all our efforts to enhance to be better such as facilities and service so that our valuable guest can feel very comfortable and happy.We are very delighted to have you in Fraser Place Namdaemun, Seoul in the near future.
Hinxnxzxro
Premier Double Room
Stayed in Feb 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 27, 2024
Love love love this place! Accessible to all locations and 2-3 subways nearby! The place is huge, clean and affordable too. Housekeeper replenishes detergent powder for washing machines daily too, able to wash and dry is a plus point!! Would definitely recommend and coming back here again
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
L1988
Superior Queen Room
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Been to Seoul many times but this is the first time I’m staying here. I was first greeted by two very lovely staff cansu and Phyllis who welcomed me and my family warmly. They were so hospitable that it really made my start of the holiday perfect. The rooms are neat and the view for our rooms are good too. The sauna on the top floor also is perfect after a day of walking.
Response from Property: Thank you for your amazing feedback.It makes us so thrilled to hear that you really enjoyed all the elements of your stay.We really would love to welcome you back to stay with us in the future and hope to offer you great hospitality and accommodation again.Best regardsFraser Place Namdaemun Seoul
Isu
Superior Queen Room
Stayed in Aug 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Convenient hotel for business trip. Not luxury but everything in a right way. Friendly staff
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay. Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
seoulseoul
Superior Room with 2 Single Beds
Stayed in Aug 2024
Couples
16 review
2.2/5
Posted on Aug 11, 2024
Dirty room. The toilet smelled and the air conditioning unit was unclean - seemed like a health hazard.
WilliamsKelsey
Premier Double Room
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Feb 3, 2024
Excellent location, we walked to most major spots from the hotel. Lovely restaurants and shops all around. We were able to catch the airport bus service from just outside. Thank you to Molly who kindly helped us with this and even printed all the details out for us. The rooms are spacious and having the lounge area and mini kitchen were great. We will stay here again next time we visit Seoul.
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.
Joy Abigail
Premier Double Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Our stay at the hotel was wonderful. We had everything we needed and the staff could speak English, is very friendly and helpful. Room was comfortable and large, and had all the items we needed. Bed was a bit hard but if you don’t mind it’s ok :)
Response from Property: Dear Guest,We appreciate your comments regarding your stay at Fraser Place Namdaemun, Seoul.We will keep committing all our efforts to enhance to be better such as facilities and service so that our valuable guest can feel very comfortable and happy.We are very delighted to have you in Fraser Place Namdaemun, Seoul in the near future.
Jess Pieterse
Deluxe Double Room
Stayed in Jul 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Great room, super clean and awesome service. The hotel is also so close to all the fun things to do and see. We also booked a tour on Klook for the DMZ and the pick up was a 7minute walk. The staff are super friendly and very helpful. A useful gym too 🙌 The only downside, if I could say such, was that there was not much variety for the breakfast buffet for the price you pay but then again, it could have been because we arrived an hour before finishing time. Regardless though, will definitely recommend and stay there again.
Response from Property: Thank you for your kind feedback, we are very delighted to receive your feedback. We are happy to hear that our facilities and service have met your expectations and thus created an enjoyable stay.Once again, thank you for your valuable patronage and we look forward to welcoming you back again at Fraser Place Namdaemun Seoul soon.