MarkTGK
June 11, 2024
The hotel is fairly new and things are all still fresh. The room is comfortable, only 1 thing that can be improve is the pillows. They are waaaaay too soft. Both my wife and myself have neck pain after 2 nights sleep on these pillows. The bathroom was great especially we love the bidet that many hotels does not provide. The only complaint is the shower area, the water is leaking from the shower place into the floor (Room 1514). Please do get your maintenance team to get it fix, as it floods the floor after showering.
The food at the cafeteria is just ok, we have been to many Bonvoy Mariott hotels and this has the least variety compared to others. Also the cafeteria staff member were understaff, many tables was not cleaned and left unmanaged at time 9.00-10.00 session where customers are the most peak time.
The wifi connection is ok, although there were times where our phones were not able to connect to internet and this need to have a few manual steps to get it connected to internet.
Overall the stay is nice and advantage is that the shopping mall is just walking distance where you can enjoy the shopping and back to hotel anytime.