Kololi Beach Resort

We were fortunate enough to be given an upgrade from standard to superior - how we wish now that we were not. Check-in was an interesting experience and despite on check-out almost being hustled out of our room by the cleaner there was no option around getting into the room early if it was ready. Not a big deal as could go use the pool and towels are provided. The room was big, clean with the bathroom a little dated with a broken handle on the door and a shower head that was a little tempremental. The biggest issue was the noise from the bar accross the road which went on to around 3am on the weekend and about 2am during the week. Not the hotels fault - and becuase we were only there a short time we didn't ask to move rooms as firstly the reason for the upgrade was the shortage of standard room and quite honestly I could not be bothered to pack and unpack again (the weekend extra time being the last 2 nights). If you are given a room in the Stones building my advice would be to ask to move to the other accomodation - unless you plan on drinking into the early hours then it would be perfect. While the Stones building does have it's own pool it is quite some way from the beach (and the main accomodation) and main pool area. Drinks were somehow more expensive in the top bar than the beach bar (for beer). We did not try the food but recommend the milkshakes. I would only stay here again if it is was in the accomodation blocks near the main pool/beach.

Most of the staff were very welcoming especially reception staff in particular Igbo. The restaurant staff were not as friendly. One of the staff did not give me my change back( 25 dalassi ). Got my orders wrong once or twice. On one occasion i did not get my food that i ordered. When i went to inquire the lady that served me said that she didnt realise that i ordered. But she was very apologetic. The room that i stayed in could have been cleaned better. The soap in the dish was soft and melted. I found this off putting to use so we never used it. We just used our own to wash our hands. The wash sink could have been cleaned daily. There was dirt on the bathroom door inside and outside. The sofa in our room had stains on it. The skirting had dust on it. We had asked for an iron and had to wait about 4 days but we got it in the end. The wifi was terrible. Whenever i went to reception the staff connected wifi but when i went to my room i couldnt get it and also couldnt get it on the beach just outside the restaurant. On the whole for how much we payed I would stay there again if the cleanliness and wifi availability improved. The reception staff and security staff were very polite and welcoming.

Staff very friendly and efficient and the place clean and tidy

Beachfront bar and restaurant excellent staff very friendly and attentive but made the mistake to stay in a superior room in the block they call stones very dated the block stairs and landings filthy all our stay and the noise terrible from the bar down the rd until 5am tried to move rooms but wanted over £700 stayed out but checked out a day early to get some kip

Clean rooms, enough space for 2 people.Friendly staff. Lovely a**osphere. My third time staying there and will be returning 😊🏝️

We were fortunate enough to be given an upgrade from standard to superior - how we wish now that we were not. Check-in was an interesting experience and despite on check-out almost being hustled out of our room by the cleaner there was no option around getting into the room early if it was ready. Not a big deal as could go use the pool and towels are provided. The room was big, clean with the bathroom a little dated with a broken handle on the door and a shower head that was a little tempremental. The biggest issue was the noise from the bar accross the road which went on to around 4am on the weekend and about 2am during the week. Not the hotels fault - and becuase we were only there a short time we didn't ask to move rooms as firstly the reason for the upgrade was the shortage of standard room and quite honestly I could not be bothered to pack and unpack again (the weekend extra time being the last 2 nights). If you are given a room in the Stones building my advice would be to ask to move to the other accomodation. While the Stones building does have it's own pool it is quite some way from the beach (and the main accomodation) and main pool area - add that to the noise from the bar (and there is a new bar being built directly oppoiste) it puts a dampner on your holiday - unless you are there to drink into the early hours then it will be perfect as you do not have far to stager back. Drinks were somehow more expensive in the top bar than the beach bar (for beer). We did not try the food but recommend the milkshakes. Overall location is good as away from the main ***** and a very short walk to the monkey park. I would only stay here again if it is was in the accomodation blocks near the main pool/beach.

The hotel was very good, i thought it was the best I have stayed in. Your staff make it that way, they should and deserve better terms and conditions. Pay them a retainer when you close for the rainy season. Look after your staff.

We stayed at this resort as a group of nine, and very Apar**ents and the Nian Villa. The resort itself is a treasure. Its location is fantastic as it is very close the ***** and restaurants and bars. . The apar**ent suited couples and single travellers . The staff are friendly and welcoming although we felt the site manager was a little dismissive to some of our enquiries . We booked direct which saved us a little bit of money included free air-conditioning . The grounds are lovely in some areas, although some work is required around the Nian Villa . The Philip was a beautiful Hideaway, which suited a couple and two single travellers. It also accommodated the rest of our party when they came over for drinks et cetera . We all agree that we would definitely return