Hotels Near Forbidden Caverns in Sevier County

We enjoyed our weekend stay at mountain aire. I chose this place because the reviews were pretty consistent about it's cleanliness. I agree. It was very clean. Smelled clean. The sheets were clean. The staff was pleasant. There was plenty of towels and things we needed. My only complaint is the room we got was a deluxe queen room and I truly don't feel those were queen size beds. Maybe im wrong because im used to sleeping on a king bed. Nevertheless it was a great place to lay our heads after a long day at the waterpark. The pool was nice too. We appreciate the stay!

Twin Mountain Inn & Suites in Pigeon Forge, TN, offers a delightful stay with its clean, spacious rooms and beautiful river views. The staff is incredibly friendly and helpful, ensuring a comfortable experience. Guests can enjoy cozy fireplaces and private balconies, adding a special touch to their stay. The location is perfect, close to popular attractions like Dollywood and the Great Smoky Mountains. The breakfast is delicious and varied, providing a great start to the day. Overall, it’s a fantastic place for a relaxing getaway

The housekeeping staff was very helpful. The room was clean and spacious. We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast. The parking area for the room itself was small. There were cars having to park wherever they could. The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.

Upon arrival noticed that the place was freshly painted, freshly renovated Cutest fall decorations, felt very comfortable environment. Staff was extremely nice. Rooms were extremely clean. Complementary breakfast was a plus would highly recommend this place especially for the price.

We generally stay at Tru when we travel because they are newer and always feel clean. This one was no exception. .the staff was great and we enjoyed the roof top deck. My only complaint and why I have it four stars is because our room Was on the side of The Ripken experience and they blast music starting at 7:00am I told late into the night . Either the music Is incredibly loud or the windows are incredibly thin but either way we could clearly hear the music in our room and it was annoying when trying to relax. I would stay here again but on the other side of the building .Make sure to choose an even numbered room.

Good service, enthusiasm, free upgrade

Accommodations were very good; clean room, plenty of towels, great view. Staff was very grumpy and rude when we arrived at 10am to gain access to the pool. However, when we checked in after 12 to our room different person was there and it was much improved. Pool, slide and lazy river were great. Breakfast adequate, nothing really stood out; average. Last year my husband interviewed for a job as a landscaper and he was told he would be working everyday as they have high standards for maintaining the grounds. He turned down the job because of this - not wanting to work 7 days a week! This turned out not to be the case. We did not see one person maintaining the landscaping. Front entrance was messy, bushes need to be trimmed, garbage full and we watched several staff walk by the same piece of paper on the ground several times! Overall, it was a good stay not complaining but you asked for a review.

We have stayed here several times in the past. As you can see by my previous reviews. Unfortunately the renovations must have been cosmetic. The place again is looking very tired. I actually watched a cleaning lady use a lint roller type of contraption on the end of a broom handle to “vacuum “ the floor. Not one vacuum cleaner was seen anywhere on premises with any cleaning lady. One lady foot mopped the bathroom floor with a dirty guest towel. It’s like a restaurant, once you see the bad things no matter if they improve, you can’t unsee it. So I’m done with this hotel. I’m sure it happens everywhere but when you see it. 🤔🤔 you start questioning everything . The breakfast was like it was cooked way earlier. We got there at 7:30 and the biscuits were rock hard. We asked for fresh and she said that’s it. The eggs were room temp and everything else is mediocre. The waffles were good. Very low grade syrup. It’s Best just use butter and fruit. I get it times are changing and food prices are rising, but if it’s sub par just stop offering it. The room prices were on par with others around the area but the amenities were definitely lacking here. The whole place smelled like my grandparents basement from the 70’s. Not too terrible but a definite musty damp smell no matter where you were in the hotel. Beds were comfortable, room was adequate once you stopped noticing the musty smell. BOTTOM LINE: This used to be my go to place for price and convenience and quality in pigeon forge. Maybe it’s a combination of factors, staff, environment, inflation etc why they have let it get into a motel 6 category but I’m done with this place for good or until some SERIOUS changes are made. We had a family weekend and we had three rooms here. All members felt the same as I do. Unfortunately it was me that made the reservations for the family so I had to endure the complaints. I WOULD NOT STAY HERE AGAIN OR RECOMMEND ANYONE ELSE TO UNLESS SOME LARGE CHANGES ARE MADE. **side note. Front desk staff were very friendly and professional

Our check in with Shashell was easy. The location is convenient and within walking distance of many attractions. The room smelled and was clean, and the bed was very comfortable. There were quite a few people coming and going at the hotel but it was very, very quiet. The breakfast buffet had decent scrambled eggs and sausage. We decided to stay one more night and Shashell made that happen easily. We enjoyed our vacation in the Smokeys!

Okay there’s a bit to talk about here. Mostly good! Cons: If you are a bit of a clean nut - this place isn’t for you. The one *major* thing that bothered me was the bedding. There wasn’t a mattress cover between the sheet and the mattress and I just kept thinking about everyone who laid there before me. The carpet was in need of a steam because if you walked barefoot it made your feet turn black. I wore my flip flops the whole time. The room smelled a bit like smoke and we ended up going to get an air freshener. We did also have turn down service but they only did our bathroom and didn’t make our bed. Very funny lol but we weren’t too upset. I think the place just needs to be renovated/a deep clean and it would be perfect. I was in room 266. Also, the breakfast isn’t eggs and bacon etc. It’s biscuits and gravy which in my opinion was not the tastiest and simple things like cereal and bagels. It’s great in a pinch. Pros: That river balcony is everything. It’s such a soothing sound and you see bears almost every day. We saw 3 bears during our stay. I would come back just for that! There are two pools which are often never used. There is one that seems to be for adults which I had to myself one afternoon. The walk to town is about a mile one way - which after hiking the smokies all day is the last thing you want to do but it’s nice to be out of the crowds. Amazing breakfast and bbq spot across the street. The staff were so nice and helpful. Overall - happy with the experience but I am someone who is picky about sanitation and that’s why I docked the star. You get what you pay for. If you don’t mind an older spot that needs some love, this is a perfect place.