Catalonia Hispalis Reviews

Firstly, the staff at the counter are always friendly and welcoming. We received a warm welcome during our check in and the room we got was very clean and very well maintained. Air-condition is working and we really need that during the hot summer season. The only draw back is that the hotel is a bit far from most of the holiday attractions but no complain for the price, it is worth it. It took us around 8 minutes for an Uber ride to the hotel. Easy to go around with Uber. Highly recommended.

Good stay!

Cleanliness is a weak point Impossible to regulate the water in the shower Toilet needs updating Breakfast price is high Attentive staff

There is free parking downstairs, but you have to get there early. The bus to the city is very convenient. The breakfast is very rich, but the price is a bit expensive.

The hotel has very good facilities inside, it could easily be a 4 star hotel, the employees are very friendly. The only thing is that, although they have 2 people at the reception, only one of them is in charge of check-in/out, you have to be very patient with this process.

Excellent cleanliness and hospitality. The location is not central but excellent connection to public transport. Advised

There are sewer pipes in the room that make a lot of noise, and the sound insulation is also poor, but at this price, make a rational choice. The sound insulation is poor, but everything else is OK. It's OK for a short stay, but not recommended for long-term stay.

Great experience

Charming, transportation to the center, parking nearby and very friendly treatment. Thank you

Well, since you ask that way, I'll tell you my experience... I made a mistake on trip.com when choosing a room since I wanted a double and I chose a single and I immediately contacted the hotel to obtain a solution and obviously they told me that I should contact the page on which I made the request. the reserve. I call trip.com customer service and after 40 minutes of waiting, charging me a fortune for the call, I call the hotel again to demand a solution, which from the beginning they had told me could not be solved... Excuse me, but I have 2 children, one 9 months old and the other 9 years old, we sleep together in a large bed. Is an extra bed possible even if I have to pay for the supplement? Clear!! The girl tells me, well it would have saved me 40 minutes of calls in time and pocket and in the event that they caught me, I would have canceled (I think). For a room with two joined beds 20 euros more. We entered everything very clean but unsustainable heat. We called and they told me that they will go up to see him as soon as they can. Thank you!! While we will be in the pool!! A very small but very clean pool full of sunbeds of which we have not been able to take advantage of any because everything was full and there was no room in the pool (and I came to take the heat off my children ....) We go up and it's still terribly hot, I bathe my baby, I put him to sleep, I and my daughter have some soda and it's just that it couldn't be done anymore... Sorry, I'm very sorry to bother you, but it can't be hot in this room, to which the receptionist responds that I should move to another one. I return to pick up all the loads for the sleeping baby in the backpacks' arms... Not even an apology... Okay, thank you very much!! This room is much smaller, it does not have a bathtub as my daughter loves, there are ants and the bed is much smaller than the extra one we had for which they made me pay 20 euros. Well, again we took everything out and decided to go to the pool again after such a huge loss of time in which there is still not a single pin to fit in but we still fit in as best we can and let the children cool off. Suddenly some shouting between two girls, insults and a little bit of hair pulling, the jealousy, anger and toxicity of these girls in front of older people, small children and everyone who was there at the time was embarrassing. Anyway, I went back to the room and the air really gets cold here.

very good! ! !

Very good hotel for its price, comfortable stay and impeccable service, good place with good parking. To be a 3 star hotel it is very good

Good deal