We stayed in this hotell from 27.dec. 2021 to 3.jan.2022. The first impression of the hotell and the room was very good, very clean and modern with new furniture. Unfortunaltely, after some time we encountered some problems: 1. It was very noisy when somebody from other rooms closed their door. 2. The shower and the toilet were separated with yellow glass walls. It is very anoying when somebody turns on the light in the bathroom during the night. All light comes into the room. 3. The ventilation makes loud,metallic sreaming noises, ogten during the night or early morning, guaranteed to wake you up. 4. We opted to celebrate the New Year at the hotel restaurant, hoping for a festive atmosphere and a special New years meal, the offer was 32 euro per person with drinks, pre-paid. It was a terrible experience that will stay with us forever. We got three in one: bad service, bad food and a spoiled New year celebration! First of all it was only one waiter serving almost 40 people at 14 tables in the restaurant! Needless to say, he was running his socks off. The salad starter was very old (with brown avocado, bad mango and ruccola), it gave the impression of being made the day before. However, the most vexing issue was having to wait for the bread and next dish for almost 1 hour! We didnt want to waste anymore of our holliday there, so we decided to leave the restaurant. Later we talked to the manager of the hotell, showed her a photo and video, but instead of having to only pay for wine, soup and the bad salad, she decided that we had to pay full price for the evening meal!!! Even though the managment compensated us a completmentary late check-out, the fact that they refused to be self-critical at all about the under-staffing of the restaurant or the quality of the food, shows that this is likely to happen again. So think twice before you plan a nice evening here.
Excellent
77 Reviews