Top Hotels in Shadforth with Spas

Thumbs up We had a very relaxing couple of nights at the Chimes Spa Retreat. We arrived after 5 pm and information left for us at reception very detailed. Our Chimes Platter and bottle of sparkling wine (on ice) was waiting for us in our room. Room large and spacious, very clean with a lovely view of the garden from the balcony. Day Spa treatments wonderful - staff friendly and engaging. Dining room and reception welcoming Continental breakfast lovely. Thumbs down 1. Information sent prior to our arrival was not acted upon eg massages and facial booked for Saturday afternoon but not recorded in the system. 2. Request for no flour products - still received bread and crackers with our platters and noodles with our lunch. 3. As a part of our order when booking we requested a $70 champagne lunch for 2 people - this was not organised and we were offered a refund however we opted for a later lunch at 1.30 pm to allow time for staff to prepare a meal (noodles and teriyaki chicken) 4. The $70 lunch value is questionable. 5. Disappointing to see that local wines were not provided with the Chimes Platter and Champagne lunch. 6. When ”please clean my room' tag hung to remove Friday night platter dishes and dirty glasses - they were not removed, and were still in our room when we left on Sunday.