Pegasus Hotel Shah Alam

Pegasus Hotel Shah Alam Reviews

Pegasus Hotel Shah Alam

Pegasus Hotel Shah Alam L, Jalan Pahat L 15/L, Dataran Otomobil Seksyen 15, Shah Alam, MalaysiaView Hotel Details
Pegasus Hotel Shah Alam
Pegasus Hotel Shah AlamPegasus Hotel Shah AlamPegasus Hotel Shah Alam
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Pegasus Hotel Shah Alam Guest Reviews

3.9/5
Good
279 review
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness3.8
Filter by:
Sort by:
All Reviews(279)
Positive reviews(260)
Reviews with photos/video(85)
Awesome stay(65)
Friendly host(25)
Great value for money(13)
Strange smell in room(11)
Many dining options(5)
Clean bathrooms(4)
Negative reviews(19)
Anonymous User
Deluxe Twin Room
Stayed in May 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on May 20, 2024
Booking the room because of exhibition. Just beside the exhibition hall very convenient for us. Above my expectations.
Adrien6160
Deluxe Queen Room
Stayed in May 2024
Couples
179 review
3.0/5
Posted on May 3, 2024
Nice place to stay at near shah alam town...very comfortable with a big room and space...suitable for family and couples...parking lot available with no payment
Naz Lok
Deluxe Twin Room
Stayed in Jan 2024
Couples
5 review
3.0/5
Posted on Jan 29, 2024
Big room. Nice view. TV no signal. Call for technician but never come. Bathroom using frosted glass, not suitable for family. Not include prayer mat. Breakfast, no pastry.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Umina
Superior Room
Stayed in Feb 2024
Booked for others
7 review
4.0/5
Very Good
Posted on Mar 2, 2024
Book for my husband as he has meetings nearby. Basic hotel. Overall, good.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
SpaceboyTerrance
Superior Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 16, 2024
Yes I booked two rooms and definitely coming back again.. Here
Ghasturi Ramayah
Superior Room
Stayed in Jun 2024
Business travelers
1 review
2.2/5
Posted on Jun 20, 2024
I was staying there for 4 days for a business trip, the cleaning services totally disappointed me. The room was so small (Superior Room), the carpet didn't vacuum since i check in. The Room Tag ( for cleaning ) was in the floor for the past 4days and didn't hang back at the door knob. Even the used mug didn't wash for 4days.
MUHAMMAD WAFA
Deluxe Twin Room
Stayed in Jun 2024
Family
3 review
4.5/5
Great
Posted on Jun 3, 2024
Bilik very nice for one night stay.agak besar utk traveller. Cuma cermin bathroom agak almost transparent.kalau nak mandi perlu tutup lampu bilik Dan toilet.utk couples okay.kalau family perlu coverup cermin dgn towel. Breakfast ok sesuai dgn harga bilik bole repeat for short escape
Athira Yasmeen Dato Zahid Abdul Majid
Deluxe Queen Room
Stayed in May 2024
Solo travelers
151 review
4.2/5
Very Good
Posted on May 30, 2024
Overall okay and so nice but not convenient! Please make it one mart and restaurant at downstairs
Elyana Mazhar
Superior Room
Stayed in Nov 2023
Business travelers
123 review
2.5/5
Posted on Nov 14, 2023
Tell the truth im not happy with my visit this time cause of this : 1) i got room no 5011 but when i access the room theres a hole on top of the cylling just right up infront of toilet and the whole carpet was burst wet with rain water plus the room smell so bad 😔 2) after i when down to ground floor inform the frontdesk person incharge that time about my previous room she change me to sama 5th Level but another room which is just beside of the previous room but guess what this time around the outcome i receive is room wasnt proper lock the door is wide open and more worst of the bedsheet havent tidy clean at all come on where the hell is the housekeeper??? how can management didnt alert about your staff and lend room key to new visito without checking the condition of your Property 🤬 (at this moment i feel so disappointed and herritated already) 3) but in the end luckily lady at frontdesk alert about my tempo and she again change me to another room still at 5th floor but this time bigger room without extra charge and bonus come with window and sideroad view otherwise i think my temperture will complete burst to radio active thanks to her for her quick alert… So moral of the story/review please Pegasus Hotel Management do your work and check your staffs (housekeeper) so visitor wont write review like me. Its never my attention to wrote like this since i use love spendings time here before 😞
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Fairuz Ramli
Superior Room
Stayed in May 2024
Business travelers
21 review
4.5/5
Great
Posted on Jun 29, 2024
Room was comfy, breakfast was way too basic. I feel sorry for the foreign sport team that stayed at the same time as me. Gym equipment was great.
Elyana Mazhar
Deluxe Queen Room
Stayed in Dec 2023
Business travelers
123 review
3.0/5
Posted on Dec 25, 2023
Always had great weekend here during my outstation working 🥰
Response from Property: Thank you so much for your kind review! We're thrilled to hear you enjoyed your stay with us. Your feedback means a lot, and we hope to welcome you back soon.
Anonymous User
Superior Room
Stayed in Feb 2024
Business travelers
134 review
5.0/5
Outstanding
Posted on Feb 29, 2024
the service is top notch
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Shaiful Nizam Jamali
Superior Room
Stayed in Mar 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Mar 15, 2024
Great ambiance
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
ZHAN PENG
Superior Room
Stayed in Jan 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jan 18, 2024
Fridge has musty smell. Washroom was clean.
Response from Property: Thank you for the review. We're committed to maintaining high standards of cleanliness and guest satisfaction. Your feedback helps us improve, and we'll intensify our efforts in training our housekeeping team and implementing rigorous quality control measures to ensure every guest enjoys a pristine stay. We appreciate your understanding and hope to welcome you back soon.
Harrisandran
Deluxe Queen Room
Stayed in Apr 2024
Family
1 review
3.2/5
Posted on Apr 9, 2024
No issues with booking. Upon check in, I was informed that open packed breakfast be sent to the room at 7am. No buffet breakfast as coffeehouse will be closed after5.30am.. This was not stated when making the booking as I would have not booked at this hotel. This is unfair to the non fasting patrons. This hotel must refund the breakfast charges back to me.