Home Inn Neo (Xipu Road Subway Station, Pudong Avenue, Shanghai) Reviews
Home Inn Neo (Xipu Road Subway Station, Pudong Avenue, Shanghai)
No.2330 Pudong Avenue, Shanghai, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Home Inn Neo (Xipu Road Subway Station, Pudong Avenue, Shanghai) Guest Reviews
4.6/5
Very Good
435 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All Reviews(435)
Positive reviews(422)
Reviews with photos/video(42)
Friendly front desk staff(49)
Easy to get around(45)
Many amenities(17)
Close to metro(16)
Quiet & comfortable(14)
Delicious breakfast(13)
Convenient parking(11)
Perfect for business trips(7)
Negative reviews(13)
Anonymous User
Business Double Room A
Stayed in 2023 年 11 月
Solo travelers
4 review
Amazing
Posted on 2023 年 11 月 6 日
Cleanliness and comfortable to go to every where by subway station
Response from Property: Life is a wandering journey, and everyone we meet is a beautiful accident. Xiaoru cherishes everyone who can make us friends, because that is the place where the wandering heart can stop. Your satisfaction is Our biggest gain is that we are very happy that Xiaoru can add beauty to your trip. We only look forward to the next time you meet us again as an old friend. Xiaoru’s arms will always be open to you. Thank you again for your support and trust!
Wariya.S
Guestroom (2 Beds)。
Stayed in 2023 年 5 月
Solo travelers
5 review
Outstanding
Posted on 2023 年 5 月 17 日
Good value of money, walking distance from Xiepulu Metro station (the footpath is a little bit rough but okay) which is on the 14 line, very convenient to visit the landmark area in Lujiazui, Yuyuan; etc. Baggage storage and general service available. The room is really clean and nice, strong WiFi connection. All in all, I enjoyed my stay and had nothing to complain about
Response from Property: Thank you for coming next time
Guest User
Guestroom (2 Beds)。
Stayed in 2024 年 4 月
Family
15 review
Outstanding
Posted on 2024 年 4 月 16 日
The room is clean and well-equipped. It is a newly renovated hotel. Parking is also very convenient and free.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point praise! It was a beautiful time, and Xiaoru met you unexpectedly. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Guestroom (2 Beds)。
Stayed in 2024 年 4 月
Friends
6 review
Outstanding
Posted on 2024 年 4 月 5 日
The front desk guy and the cleaning lady are very polite. They will greet you when they see you. The hygiene is good. There is nothing wrong with it. It makes people feel comfortable. The cups are disposable and clean. Overall, I am very satisfied with the hotel. I forgot to take pictures. There is only a very short video. The screenshot is a bit blurry. Sorry.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Business Double Room A
Stayed in 2024 年 2 月
Business travelers
3 review
Outstanding
Posted on 2024 年 3 月 10 日
I stay here every year when I'm on business. There are many buses downstairs, which is convenient.
Original TextTranslated by Google
Response from Property: Well, a cup of warm scented tea will help you relieve your fatigue; a heartfelt greeting, I wish you a wonderful and worry-free journey! Home Inn Neo Shanghai Lujiazui Pudong Avenue Xiepu Road Subway Station is a place with affection, intention and warmth, hoping to accompany you through every journey. Come home often to visit~
Guest User
Peaceful Sleep Zero Pressure Twin Room
Stayed in 2024 年 2 月
Business travelers
25 review
Amazing
Posted on 2024 年 2 月 13 日
The hotel facilities are very new, the bathroom has dry and wet separation, the room is changed for each guest, and the bed and floor have no odor. The hotel is on Xiepu Road, 5 minutes walk to the subway station, and 13 minutes by subway from Yu Garden. The hotel is very quiet outside, the wall partitions inside the room are hollow, and the sound insulation effect is average. On the first night, I could hear the neighbors talking loudly. If you leave early and come back late, there may be no sound at night. There is nothing to complain about this price. The surrounding environment and facilities are better than it. The price is not ok. The hotel is generally at an upper-middle level.
Original TextTranslated by Google
Response from Property: After reading this review word by word, I am deeply moved. Such a serious and detailed review shows that you are so attentive to us. We will continue to provide you with enthusiastic service and warm and comfortable services. We will continue to learn and improve. I hope you can witness a better Home Inn Neo Hotel next time! We look forward to your stay again. All friends wish you a happy new year and a happy life!
Guest User
Guestroom (2 Beds)。
Stayed in 2024 年 1 月
Business travelers
27 review
Outstanding
Posted on 2024 年 1 月 20 日
The experience was very good after staying for two weeks. The room was very clean and the large LCD could project the screen. The front desk service was very good and they actively solved any problems. There were washing machines and dryers on the sixth floor, which was very convenient for people on business trips.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise! There is a kind of encounter, without invitation, but with a tacit understanding. Your praise is like the warm sun in winter, shining into our hearts. All the staff of Home Inn-neo-Shanghai Lujiazui Pudong Avenue Store look forward to meeting you again~
Guest User
Guestroom (2 Beds)。
Stayed in 2023 年 12 月
Solo travelers
2 review
Outstanding
Posted on 2023 年 12 月 20 日
The front desk staff Li Feixiang provided good service. It is recommended to stay. The experience is very good.
Original TextTranslated by Google
Response from Property: Thank you for your review~ Shanglu, never forgetting the original intention, believes that you are family, and provides warm neighborly service. Shanglu, hopes to be your first choice when you are away from home~ It is the unshirkable responsibility of every Shanglu person to provide our most sincere and friendly help to every guest on the journey. It is still the familiar taste, the familiar people, the warm and comfortable home, waiting for your next visit.
Guest User
Guestroom (2 Beds)。
Stayed in 2023 年 12 月
Friends
1 review
Outstanding
Posted on 2023 年 12 月 17 日
The guidance at the front desk was very thoughtful and the room was very clean.
The station is also very close, so it is very convenient to go anywhere.
Because we are foreigners, it caused trouble for everyone, but they all helped us, which was really helpful.
At the end, they also gave me a gift, which I was very satisfied with.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise! There is a kind of encounter, without invitation, but with a tacit understanding. Your praise is like the warm sun in winter, shining into our hearts. All the staff of Home Inn-neo-Shanghai Lujiazui Pudong Avenue Store look forward to meeting you again~
Guest User
Business Queen Room
Stayed in 2023 年 12 月
Business travelers
5 review
Outstanding
Posted on 2023 年 12 月 8 日
A cost-effective hotel worth recommending. I often travel abroad but this is the first time I rinse my mouth with a cup in a hotel. I usually rinse my mouth directly from the faucet. The hotel's cups are very good and the service is also good.
Original TextTranslated by Google
Response from Property: Only by keeping the original intention in mind can we achieve success. Xiaoru will walk more steadily and further on this road. Thank you for your support on the road of Xiaoru's growth! I am very happy to bring you a pleasant stay experience. Wake up with a smile and fall asleep sweetly~~Here, every time you sleep well, you will be accompanied by a good dream! Xiaoru will continue to work hard, look forward to your visit again, and wish you a happy life!
Guest User
Business Double Room A
Stayed in 2024 年 2 月
Family
6 review
Outstanding
Posted on 2024 年 2 月 17 日
Good service, clean rooms, convenient transportation!
Original TextTranslated by Google
Response from Property: Thank you for your support and praise. Use thoughts to shorten the distance, use smiles to prolong memories, use emotions to melt ice and snow, use persistence to exchange for eternity, and use sincerity to repay sincerity. I hope that every time you have a wonderful trip, you will be different! Thank you for stopping by and looking forward to meeting you again. I wish you a good mood every day~
Guest User
Guestroom (2 Beds)。
Stayed in 2024 年 2 月
Friends
1 review
Outstanding
Posted on 2024 年 2 月 16 日
Very good service, good hygiene, elegant environment
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your good comments! Your satisfaction is the pride and honor of every one of us at Ru Family! At the same time, this honor inspires us to work silently to create a warmer and more comfortable accommodation environment for your next return to "home"! Thank you very much! Here, all of us at Ru Family wish you and your family good health and happiness every day Replying person: Hotel General Manager
Activist
Business Double Room A
Stayed in 2023 年 10 月
Family
5 review
Great
Posted on 2023 年 11 月 11 日
The exterior of the hotel looks like an old building, but the interior has been remodeled and is clean.
As with all Chinese hotels, there is a bit of a cigarette smell inside. There are people smoking in the hallways, but we don't specifically stop them.
The location is a bit far from tourist attractions, but taxi fares (Didi) are very cheap, so it would be better to stay here and take a taxi. Hotel prices near tourist attractions are very expensive.
I think I will use it again the next time I visit Shanghai.
Original TextTranslated by Google
Response from Property: Are you warmed by the smile of the front desk lady? We are so happy to receive your praise, and your encouragement is our greatest motivation! Natural, fresh, simple, quiet, advocating attentive service, bringing you the warmth of home! Here, there is always unexpected warmth! Satisfaction is just the beginning, more surprises are waiting for you~ Home Inn Shanghai Pudong Avenue Yangpu Bridge Branch will see you there~
Guest User
Guestroom (2 Beds)。
Stayed in 2023 年 12 月
Friends
9 review
Outstanding
Posted on 2024 年 1 月 25 日
The hotel facilities are very new and the experience is very good
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of Xiaoru. Knowledge is the shadow of diligence, and sweat is the mirror of diligence. Xiaoru reminds herself all the time to let every little master feel the warmth and comfort of returning to another home. Xiaoru will continue to work hard to do better and better! Looking forward to your return home!
Anonymous User
Guestroom (2 Beds)。
Stayed in 2024 年 4 月
Friends
2 review
Very Good
Posted on 2024 年 4 月 24 日
The room is OK, but the soundproofing is a bit bad. My friend is a platinum member of Home Inn, which usually gives him a free breakfast. However, when he went to eat, he was stopped and told that he couldn't eat it and could only eat it if it was displayed on their hotel platform. My friend also asked if they could give him a free breakfast, but the hotel front desk said that he could only buy it. I remember that when I stayed in Huazhuhui Hotel before, it was not so strict and it was normal to have meals delivered. In addition, the soundproofing of the hotel is not very good. I could hear noises from upstairs and next door in the middle of the night. The most dramma was that it was almost midnight and someone seemed to have walked into the wrong room and kept swiping the card to open the door of our room. It was so scary. The robot also delivered the meal to the wrong place and called our room phone. I was speechless and woke up again. I was really disturbed the whole night.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Xiaoru is deeply sorry for the bad experience you had during your stay at the hotel. The hotel reservation methods are divided into membership and intermediary. If you are a member of Homeinn Group, you can make a reservation on the official website or APP of Homeinn Group of Beijing Travel, and you can enjoy the membership rights of free breakfast for your stay with this card and above. If you make a reservation on ** or Ctrip, you cannot enjoy the membership rights. The hotel restaurant is also an outsourced restaurant, not managed by the hotel itself, so it is not possible to give breakfast normally. I hope you can understand that there may be occasional guests who drink late at night, which may cause the wrong room number to be swiped. Sometimes guests order takeout in the middle of the night. It may be because the guest has previously stayed in the hotel and called the robot to deliver the food. Later, because the guest was not staying in the same room, the takeaway address was not changed in time, resulting in the delivery robot delivering the food to the wrong room number. I apologize again for the experience you brought during your stay. Welcome to visit us next time!
Trending Searches
Recommended for you
Holiday Inn Express & Suites Charlotte NE - University Area ReviewsAtour Hotel (Qingyuan Shunying Guangbai) ReviewsYunhai Tianqu Hotel ReviewsIolida Beach by Smile Hotels ReviewsHilton Hampton Hotel, West Coast, Qingdao ReviewsHotel Club Due Torri ReviewsComfort Inn & Suites Lakes Entrance ReviewsThe Guardsman - Preferred Hotels and Resorts ReviewsP.72 Hotel ReviewsZia Hotel Kuta ReviewsIL Mare Sakura Resort Boracay ReviewsSokkhak Boutique Resort & Spa ReviewsCountry Inn & Suites by Radisson, Wichita East, KS ReviewsDalat Prince Hotel ReviewsFriendship Hotel ReviewsSpringHill Suites Terre Haute ReviewsBeijing Xuanwumen Business Hotel ReviewsThe Assembly Place, Hotel at Veerasamy ReviewsBanana Design Hotel (Guangzhou Nancun Wanbo Subway Station Wanda Shop) ReviewsSwiss Grand Nanchang ReviewsHotel Soul SuzhouMIJ Living Serviced Apartment - Mong KokComfort Hotel TendoShenzhen Futian Bamboo Forest Expo Park Qiuguo HotelRuizhao Hotel (Beijing Guomao)Crowne Plaza Guangzhou City CentreAutoongo Hotel On the Bund, ShanghaiZOOM HOTELPacific HotelWeilan Hotel (Chengdu Kuanzhai Alley Shop)