Mercure Lujiazui Shanghai Reviews

Front desk staff are extremely helpful and polite. Hotel is near to a metro station which is very convenient. Will come back here again if I’m back in Shanghai. Thank you!

Great location, very convenient to the metro, however it is not possible for car to stop right in front of the hotel.

Hotel is new, big and clean. We was upgraded to a room with better view. The mattress is comfortable. Not close to sights, but just next to the metro. It’s quite convenient.

Good experience, friendly and nice staff!

Really gd customer service, got free upgrade to a larger room.

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The room is very bright👌, spacious, clean and hygienic. The hotel also upgraded breakfast for 4 people for free👍👍👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

The hotel is in a very good location. It is right outside the subway station. The environment and sanitation are also very good. Service: I give a big thumbs up to the front desk staff. We arrived early in the morning. Miss Sun Shuang at the front desk was very enthusiastic. There is also a brother named "万事皆随缘" on WeChat who is also very nice. After we arrived in Suzhou, we found that we forgot something in the hotel. This staff also helped us to express it by SF Express as soon as possible. Back! In general, the experience is very good. You can choose it with confidence.

The hotel has an advantage in geographical location. It is just outside Exit 6 of Changyi Station. It is very convenient to travel by subway. Lujiazui, Nanjing Pedestrian Street, and Fudan are all accessible by subway. The service attitude of the hotel is very good, and the hotel environment is also hygienic. It is worth recommending

I have stayed here many times. The environment and price are good. It is very close to Lujiazui and convenient to the surrounding tourist attractions. There are shopping malls and subways next to the hotel. I recommend staying here!

The room was very satisfactory and the front desk service was also very good. In short, it was a very good stay experience. I will choose it next time, especially Xu Weihua at the front desk, who had a very good service attitude and was very enthusiastic!

The quilt provided in the room is too thin, as if there is nothing inside. After sleeping for a night, the temperature was adjusted to 27 degrees but it was still very cold. I gave two quilts the next day, which was much better. At least it was not comfortable to cover myself with. I think since the temperature can be controlled at 20 degrees, it should be equipped with a quilt of decent thickness. I have slept in countless hotels for decades, and this is the first time I have encountered a hotel with such unprofessional management. Logically, Huazhu will not lack professional talents, right?

The location is very convenient. Line 10 is just outside the door. There is a shopping mall Guangxinzuo next to it. There is also a Family Mart downstairs. You can see the three-piece suit when you go out. The hotel is very clean and new. The service area is enthusiastic. Free drinks and farmers do not need to be bought every day. You can take them before going out. It is very generous. The brothers and sisters at the front desk are as enthusiastic as family members. The cleaning lady is serious and responsible. Next time I come to Disneyland, I will stay in this hotel before the end of October. See you next time, Shanghai Lujiazui Mercure Hotel. I have written so much. I will give you a warm hug and a surprise price next time. Haha.

This hotel is not cost-effective. The deluxe standard room I booked on Ctrip is 28 square meters. First, it doesn't feel like 28 square meters. The room is narrow and there is almost no space between the two beds. The two beds are almost put together. Second, the room facilities are very simple, with only a single sofa. Third, the hygiene is average, but the windows are extremely dirty. The view outside is too ugly because the glass is extremely dirty. The price of 818 yuan per night is not worth it. Fourth, there are almost no shops around the hotel. We arrived at the hotel at around 7 o'clock in the evening. The surrounding shops are almost closed. The only big shopping mall and many restaurants have closed down. It is not prosperous anymore. It feels that the cost-effectiveness is poor and not worth it.