Baoquan Boutique Hotel (Shanghai Railway Station Center) Reviews

Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope that Xiaohan will spend a good time with you in the future journey!

Response from Property: Thank you very much for your review. We are deeply sorry for the inconvenience and dissatisfaction you encountered during your stay. First of all, we would like to sincerely apologize to you for the unpleasant experience that our room conditions did not meet your expectations. Regarding the compensation issue you mentioned, we would like to clarify one point: it is not that the platform is blind to it and will compensate you. In fact, this compensation is provided directly by our hotel. We know that as a service industry, customer satisfaction is our greatest pursuit, so when problems occur, we are willing to actively take responsibility and try our best to make up for your losses. Regarding the issue of changing rooms, we fully understand your needs and worries at that time. Since it was night, the hotel rooms were really tight, but our front desk staff still tried their best to find a room for you to change. However, we deeply regret the inability to accommodate the second room you mentioned and confirm that it was indeed fully booked at that time. We understand that this result does not satisfy you completely, but please believe that we have made our best efforts under the circumstances. Here, we would also like to quote a famous saying to encourage us: "Nothing is trivial in service, and the true feelings are revealed in the details." We know that the true meaning of the service industry lies in details and intentions, and this incident has also made us more deeply aware of our own shortcomings. and areas for improvement. We will take this opportunity to further strengthen staff training and management, improve service quality, and ensure that every guest can enjoy a comfortable and enjoyable stay. Once again, we sincerely apologize for the inconvenience and thank you for your understanding and tolerance. We look forward to having the opportunity to serve you again in the days to come and demonstrate our changes and progress.

Response from Property: Hello, dear guest! After seeing your review, we communicated with the housekeeping department as soon as possible. We will definitely rectify the problems you mentioned. We will do better in the future. We hope to have the opportunity to serve you in the near future. , wish you a happy life!

Response from Property: A city, two people, a wonderful memory. Thank you for meeting you in the hotel. Thank you for your recognition. All the staff of our hotel are encouraged by your good comments. At the same time, we are also working hard to do better. I believe we will do better in the future. I sincerely look forward to your visit again! I hope that my stay again will bring you different surprises and touches.

Response from Property: Every bit of love comes from the smile and touch from the bottom of our heart. Giving you a satisfactory stay experience is Xiaohan's pursuit. We will work harder and look forward to meeting you again! ~ Share our memories with you ~

Response from Property: Every encounter is a beautiful memory, thank you, we will work hard to do better!

Response from Property: Every encounter in life is a great fate. Thank you very much for your support. I hope that Xiaohan can spend a wonderful time with you in the future journey!

Response from Property: Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest affirmation and support to Xiaohan, and it is also the driving force for our continuous progress. We look forward to seeing you again!

Response from Property: Thank you for your affirmation of Xiaohan. We will continue to work hard to provide you with a better stay experience and look forward to your visit again. wish you a happy life

Response from Property: In the vast sea of ​​​​people, meeting each other is actually a kind of fate. Xiaohan is grateful to have you!

Response from Property: Dear guests, hello! Xiaohan is very sorry for the inconvenience caused to you during your stay. Xiaohan will work hard to improve. If you encounter any problems during your stay, you can call the front desk directly next time. Xiaohan is at your service 24 hours a day and looks forward to your next visit

Response from Property: We are honored to provide you with a comfortable and convenient stay experience. If you are satisfied, please share it with your friends!

Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I think our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it will you understand. Continuing the same accommodation environment and more perfect service is what I can do for you. If you like us, remember to come back and see us. I wish you a happy life!