Captain NO.5 Youth Hotel

Captain NO.5 Youth Hotel Reviews

Captain NO.5 Youth Hotel

Minhang District, Shanghai, ChinaView Hotel Details
Captain NO.5 Youth Hotel
Captain NO.5 Youth HotelCaptain NO.5 Youth HotelCaptain NO.5 Youth Hotel
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Captain NO.5 Youth Hotel Guest Reviews

4.8/5
Excellent
178 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(178)
Positive reviews(177)
Reviews with photos/video(70)
Classy environment(28)
Friendly front desk staff(23)
Easy to get around(20)
Awesome amenities(18)
Close to metro(14)
Convenient for shopping(11)
Quiet & comfortable(9)
Well decorated(5)
Negative reviews(1)
Guest User
Bed In One Bed In A Twin Room (girls Only) With A Shared Bathroom
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
I find this hotel very comfortable and clean. The staff is extremely friendly and helpful.
Response from Property: Dear Friends: Hello! Thank you for coming, the hotel is located near Xinzhuang Station on Line 1 It is a newly opened hotel, complete facilities Excellent All staff are honored to be recognized by you At the same time, we sincerely thank you for your recognition and praise of our staff service, It is our responsibility to let guests enjoy a good stay experience, We are deeply honored to be praised by you, and look forward to your next visit Let us have more opportunities to provide you with quality service!
MayaAdjei
Bed In Cozy Room - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The most beautiful and amazing youth hostel I have ever stayed! The customer service is amazing and always ready to help! The place is so beautiful and the young staffs are so helpful! Highly recommend the place! Close to subway and many shops and restaurants around! Also there is a mall very close like 1minute walk! Truely enjoyed my stay
Response from Property: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1 and is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held irregularly, and the shopping mall is right next to the hotel. All staff are honored to receive your recognition and sincerely thank you for your recognition and praise of our staff service. We are deeply moved by your wonderful time here, and it is our duty to provide guests with a wonderful stay experience. We feel honored to receive your praise, which also gives us more motivation to continue moving forward. We look forward to your next visit and have more opportunities to provide you with high-quality service!
Guest User
Bed In Cozy Room - 4-Person Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Aug 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Yes, It is a nice place. The room was comfortable with large bed and privacy curtain. The air conditioning is effective and the room is cool - during Hot Shanghai Day and Nights. The reception area is nice and spacious, suitable for using your laptop and catching up with work or eating. The Reception Workers seemed nice and welcoming. There was also a large projector where you can watch Movies - the films were all in Chinese. Each room has it's own shower outside the room and a toilet - all was kept clean - with code for requesting cleaning if needed - meaning it was clean. The metro is Xinzhuang metro which is easy to connect to central Shanghai - perhaps 25 minutes. Also, you can get a direct bus to the Pudong International Airport from the station - which is convenient and takes around 1 hour. I will return here because the place is nice, clean and of good value.
Response from Property: Dear Thank you for coming, the hotel is located near Xinzhuang Station of Line 1 It is a newly opened social hotel with complete facilities Excellent Hold various offline social activities from time to time The shopping mall is next to the hotel All the staff are honored to be recognized by you At the same time, we sincerely thank you for your recognition and praise of our staff's service, You remember the good time here and let the guests enjoy a good stay experience is our unshirkable responsibility, We are deeply honored to receive your praise, At the same time, it also makes us more motivated to continue to move forward, and looks forward to your next visit, so that we can have more opportunities to provide you with high-quality services!
Shannnzhu
Bed In Cozy Room - 4-Person Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The decoration style is very good, like a bar or a cafe, clean and comfortable, with all the details done very well. It is the best youth hostel I have stayed in so far, far better than other so-called youth hostels nearby. It has a good location, many shopping malls around, and convenient to take Metro Line 1. It is the cost-effective choice for travel accommodation in Shanghai!
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1. It is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held from time to time. The shopping mall is next to the hotel. All employees are honored to receive your recognition. At the same time, we sincerely thank you for your recognition and praise of our staff's service. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and it also makes us more motivated to move forward. We look forward to your next visit so that we can have more opportunities to provide you with quality services!
Susucheng
Bed In Cozy Room - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 19, 2024
It's my first time staying in a youth hostel. The room is very pleasantly surprised and clean. It's very close to Xinzhuang subway station. There are two Lawsons and a shopping mall nearby. The Xingxing lady at the front desk has a very good personality and the service is also very good. Recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation. We have been working hard to create an elegant and comfortable atmosphere for our guests, so that all guests can enjoy our thoughtful service with physical and mental pleasure. Thank you for your love and praise for our facilities. We sincerely look forward to your visit again, so that we have more opportunities to show you our higher quality services.
Guest User
Bed In Cozy Room-Sextuple Occupancy (Females Only, Shared Bathroom)
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel front desk is very good, very enthusiastic, and the service attitude is particularly good. It is very clean and close to Xinzhuang subway station and Xinzhuang bus station, which is convenient for access. Overall, it is very comfortable. I highly recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Your praise has given great encouragement to Captain No. 5 and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Bed In Cozy Room - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
It's my first time to experience a youth hostel. The environment is very good. There is a place to rest and work on the first floor. The room is super clean and the price is not expensive. It's cost-effective for one person to stay here! I highly recommend it to everyone~ And the front desk guys and girls will enthusiastically solve any problems (๑>ڡ<)☆
Original TextTranslated by Google
Response from Property: Hello! Thank you for your strong support to Captain 5. We have always attached great importance to word-of-mouth publicity and the personal experience of each guest. We are willing to do our best to make your stay relaxed, pleasant and smooth. We look forward to your visit again. , feel the different style of Captain 5. I wish: Good luck with your work and a good mood every day O(∩_∩)O~
Guest User
Bed In Cozy Room-Sextuple Occupancy (Males Only, Shared Bathroom)
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Room Facilities: Complete, overall comfortable environment. Although it is a public bathroom, it is not far away. The toilet and shower are separate, and there are special lockers that can be locked by yourself. The front desk service is basically responsive, recommended. You don't have to change the quilt cover and sheets yourself, the auntie changes them herself, which is really comfortable.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1. It is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held from time to time. The shopping mall is next to the hotel. All employees are honored to receive your recognition. At the same time, we sincerely thank you for your recognition and praise of our staff's service. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and it also makes us more motivated to move forward. We look forward to your next visit so that we can have more opportunities to provide you with quality services!
Guest User
Qianfan Family Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room was very clean and tidy, the facilities were very good, consistent with the photos, and they also did a time delay for us for free. The location is very good, very close to the subway station, there are many restaurants nearby, and there is a large shopping mall opposite.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your evaluation. We have been working hard to create an elegant and comfortable atmosphere for our guests, so that all guests can enjoy our thoughtful service with physical and mental pleasure. Thank you for your praise of our service and environment. We sincerely look forward to your visit again, so that we have more opportunities to show you our higher quality service.
Forest_Fire
Special Queen Room
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Environment: It is a newly opened hotel, the environment is clean and bright, the equipment is brand new, the lighting is good, and the facilities are complete. The lounge area in the lobby is also eye-catching, and the environment is very chill Location: It is a few hundred meters away from the Xinzhuang subway station, and it is a fast walk. There are many restaurants and shopping malls nearby, and the living convenience is high Service: The store manager and the front desk are very nice, the communication is smooth and friendly, and the needs are responded to in a timely manner In short, it is a hotel with super cost-effectiveness, recommended
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1. It is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held from time to time. The shopping mall is next to the hotel. All employees are honored to receive your recognition. At the same time, we sincerely thank you for your recognition and praise of our staff's service. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and it also makes us more motivated to move forward. We look forward to your next visit so that we can have more opportunities to provide you with quality services!
Guest User
Special Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel front desk is very friendly, the room is clean and tidy, the location is very good, it is a few hundred meters away from the subway and it is very convenient to go anywhere. The room price is also very affordable, the cost performance is very high, I will choose this hotel next time I travel
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Your praise has given great encouragement to Captain No. 5 and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Bed In One Bed In A Twin Room (girls Only) With A Shared Bathroom
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
This youth hostel just opened in August this year. It is located near Xinzhuang Station on Line 1. It is only a seven or eight minute walk from the subway, which is very convenient for travel. Because it is newly opened, the environment is very hygienic and the decoration is also very stylish. The first floor is the lobby, which is also a cafe. There is a public area for watching movies, coffee tables for working, and dining tables for eating. The second and third floors are accommodation, with bunk beds, single, double, and double parent-child rooms. There are many public toilets and showers on the second floor. There is a large area of ​​public toilets and showers for girls, and there are washing machines on the third floor. There is no elevator. Originally, I was supposed to stay in a bunk bed for 2 people. This hotel has two double bunk beds, one with a private bathroom and the other without. Because of the arrangement of the front desk, my bunk was occupied, so I was upgraded to a double bed room. The double bed room is on the third floor. It may have some loft sloping roof patterns, but the floor height is sufficient, with a projection TV. Two bottles of water and disposable bath towels and toothbrushes are provided when staying in the double bed room. Overall, it is a very cost-effective hotel. Apart from the smell of new decoration and the lack of elevator, there are basically no disadvantages. In addition, the water temperature adjustment may be a little slow due to rain. It is really good to stay here without worry.
Original TextTranslated by Google
6/11
Response from Property: Dear friends: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1. It is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held from time to time. The shopping mall is next to the hotel. All employees are honored to receive your recognition. At the same time, we sincerely thank you for your recognition and praise of our staff's service. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and it also makes us more motivated to move forward. We look forward to your next visit so that we can have more opportunities to provide you with quality services!
Guest User
Bed In Cozy Room - 4-Person Occupancy (Females Only, Room Rate Calculated Per Person) (Female Only)
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
Family, I have reached the ceiling of youth hostels in Shanghai!! Location: Xinzhuang subway station🚇400m, walking distance of no more than five minutes, very convenient from the train station and the airport, the location is extremely superior! There is also a large shopping district in the opposite direction! Environment: warm, neatly arranged, clean, well-divided into functional areas, single beds are very soft, and valuables have password boxes. Hygiene: There is a private bathroom outside the door of each room! ! Even if the roommate comes back very late to wash up, it will not affect everyone's rest! ! Public area: Service: Deng Deng at the front desk and other young ladies are very friendly, enthusiastic and patient, which is really great for people who live in a youth hostel for the first time. From the moment you check in, you will be told some precautions, which can be said to be comprehensive, and questions will be responded to in a timely manner! And also provide luggage storage service! I feel very relieved to live, and I feel like living at home!
Original TextTranslated by Google
Response from Property: Hello! Thank you for your trust in Captain Five! Thank you for your generous praise and strong recommendation! It is really hard to leave Captain Five. Captain Five is your most beautiful and warmest home in Shanghai. Remember to come back often when you have time.
Guest User
Bed In Cozy Room - 4-Person Occupancy (Males Only, Room Rate Calculated Per Person)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I have been to youth hostels in seven or eight provinces so far, and this one is the best so far, with the highest overall rating. The room is very quiet and hygienic, and there is a bathroom and toilet in one room. The air conditioner is central air conditioner! ! The service of the lady at the front desk is also super nice, and the public rest area is also very good, yyds
Original TextTranslated by Google
Response from Property: Dear friends: Hello! Thank you for your visit. The hotel is located near Xinzhuang Station on Line 1. It is a newly opened social hotel with complete and excellent facilities. Various offline social activities are held from time to time. The shopping mall is next to the hotel. All employees are honored to receive your recognition. At the same time, we sincerely thank you for your recognition and praise of our staff's service. We are very touched that you remember the good time here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and it also makes us more motivated to move forward. We look forward to your next visit so that we can have more opportunities to provide you with quality services!
Hainandongxianmeisen
Special Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room was very satisfactory, but I forgot to take photos. We came from Hangzhou, and the accommodation experience was directly upgraded by several levels. When booking the hotel, we found the hotel along the No. 1 subway. The hotel is about 600m away from the subway entrance, and it takes a few minutes to walk there. This hotel is newly opened, and the interior decoration is very special. It focuses on young blood. The price of about 200 per night is very cost-effective in Shanghai, so I chose this hotel. 1️⃣ When I came on the first day, it was around 16:00 in the afternoon. The room was not cleaned yet when I checked in. I waited for a while, but the front desk was very good and gave us a cup of iced Americano each. The coffee was super fragrant and delicious. 2️⃣ The first floor of the hotel is the lobby, which is divided into several areas. There is a rest area with stones, a movie area with sofas, and a reading and rest area. The lobby is very fragrant and plays music, which is very suitable for office study. 3️⃣ The hotel is combined with a youth hostel. There are male and female bathrooms and toilets in the hotel. If two people come out and want to go to the toilet at the same time, they can also go to the public toilet, which is very clean and bright. 4️⃣The hotel waiters are all very young and lively people, easy to talk to, very good attitude, like it very much, and can communicate directly if there are any problems. 5️⃣ In summer, I sweat a lot and have dirty clothes every day. There are washing machines and dryers on the third floor. You can ask the front desk for laundry beads, 4 meters at a time, which is very useful. 6️⃣ Although the hotel does not have an elevator, the stairs are not high. The second floor is accommodation, and it is completely stress-free to carry a suitcase with little effort. 7️⃣ A box of my false eyelashes disappeared in the hotel. It was not expensive for more than ten yuan, but because I hardly used a box, I asked the front desk. Maybe I didn’t close the glue on the box and it was stuck on the cleaning tools of the cleaning aunt or somewhere else and accidentally took it away. The attitude was very good and actively followed up the problem, and directly compensated. 8️⃣ The projection in the room was very clear, the bed was very comfortable to sleep on, dry and not damp, and I saw the bed sheets changed after each guest. 9️⃣After staying for four days, I felt that there was a small problem. The trash can in the room was too small, or too few. There was only one trash can in a room, and the garbage produced by eating had to be thrown in the toilet. It is recommended to put a small trash can in the room. Or change the trash can in the toilet to a bigger one, because if a girl is on her menstrual period, the trash can may be full after throwing two sanitary products. 🔟There are many snack bars and pharmacies around the hotel. There is a shopping mall diagonally opposite, with Aldi and Saizeriya, as well as many big brands such as Chanel Dior. We usually go to the mall to eat before going out and then get some perfume at the counter on the first floor before going out. It is recommended to find a store with many people, so that no one will come to serve you when you spray on your body and you will not be embarrassed. I will choose this place again when I come to Shanghai next time. I like it very much❤️Thanks to the staff for their efforts
Original TextTranslated by Google
Response from Property: Wow! I am very happy and touched to see your serious and thoughtful comment!!! I don't even know what words to use to reply such a thoughtful and considerate comment! First of all, thank you very much for choosing our Captain No. 5 Youth Hotel (Xinzhuang Subway Station) and sharing your stay experience. I am very happy to see your praise for the hotel's location, hygiene and service quality. Your comments with support and suggestions are our very rare and precious wealth. We will continue to work hard to continuously improve our services. Through your meticulous description, you can feel the happiness brought to you by this journey. This is what we have always pursued, and it will also become our motivation to continue to work hard and make progress. We look forward to your visit again. Wish you: Happy every day!