Yard1, Longwang Village, Luyuan East Road, Tongzhou District, Beijing, Tongzhou District, Beijing, ChinaView Hotel Details
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Radisson Blu Hotel, Tongzhou Guest Reviews
4.8/5
Excellent
938 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(938)
Positive reviews(922)
Reviews with photos/video(200)
Classy environment(149)
Friendly front desk staff(109)
Delicious breakfast(102)
Offers pick-up/drop-offs(50)
Perfect for kids(30)
Garden view(17)
Has play area for children(10)
Tasty restaurant(10)
Negative reviews(16)
DaisyTur
Superior 2-bed Room
Stayed in Apr 2024
Family
14 review
4.2/5
Very Good
Posted on Apr 5, 2024
It’s good location if you go to Universal Studios. A shuttle bus leaves at 8 am and arrives in the Universals in about 40-50 min. It also brings you back to the hotel in the evening. This service was convenient. There is a nice little garden in front of the hotel with peacocks:) The only minus for us was that there was no fridge in the room. But they put our food in the fridge in the lobby cafe.
Response from Property: Dear customer, thank you for your praise for Radisson RED Hotel. We are very happy to provide you with warm and thoughtful service and let you spend a pleasant time in the hotel. We have been committed to providing guests with clean and tidy rooms and rich and fresh breakfasts. At the same time, we continue to introduce intelligent home appliances to provide guests with a more convenient stay experience. The hotel's private garden is also one of our major features. I hope you can relax and enjoy a good time here. Thank you again for your support and trust, and look forward to your next visit.
DKrysta
Garden View Deluxe Room-King
Stayed in Jun 2023
Solo travelers
6 review
4.2/5
Very Good
Posted on Jun 16, 2023
If you want to go Universal Studios, and if you come with your family I think this is the best place to stay, have Shutter Bus service ride you there everyday.
- Nice service and helpful staff.Thanks a lot.
- For breakfast food not many choice compare to previous hotel I stayed last 3 days. also the taste of food, not my favourite, maybe because im a foreigner so the taste not what I like.
- The room is big and clean but have one point that they maybe not notice something look like footprint on the bedspread. By the way, when i tell the staff about this problem, she help to change it with speed. Professional staff👍 Thank you.
- Big Location have park& playground and next to the park. In hotel area also have big birdcage that you can see rabbit, bird and peacock , they are so cute 🥰
- Restaurants and shopping mall near by, easy to find something to eat and shopping.
Thanks you anyway, when I want to go Universal Studios i will stay there again.
Response from Property: Dear guest, thank you for choosing Radisson RED Beijing Universal Resort Yunhe Business Distric as your recent stay, and taking your precious time to share your experience with us.It is our honor to having you as our guest, We will continue to improve the quality of service to make your stay more enjovable.Thank you again and we hopefully to welcome you for further coming.
Guest User
Garden View Superior Room-King
Stayed in May 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Jun 7, 2023
Not bad. The AC, lights and curtains are hard to use though. Cool pets and animals
Response from Property: Dear guests, thank you for staying in the hotel, The AC,, lights and curtains are all intelligent facilities, you can call“Little T, Little T”, It will help you solve all the difficulties, although you did not give us 5 starts, but I know you must like us, Radisson RED Beijing Universal Resort Yunhe Business Distric always welcome you!
Guest User
Stayed in Nov 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 10, 2023
Very helpful staff! They even helped me put some money on my wechat account to pay for a taxi!
Response from Property: 非常感謝小主您對我們麗芮酒店的肯定,真的很開心,也不知道,酒店的戴森吹風機是不是讓您的秀髮更順滑了,也不知道我們的機器人服務到不到位,對,不知道您是不是去品嚐過我們和宴的美味餐食,有沒有嘗過我們一樓小酒吧的雞尾酒…同時我們也是幸運的,我們的努力,用心,能被您看在了眼裡,我們會更加努力噠!期待您下次到來會有更多開心的體驗,小芮期待再次見到您
Guest User
Superior Queen Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Really good place to live in for your trip
Response from Property: 親愛的客人,非常感謝您選擇我們的酒店,並且分享了這麼好的評價。我們非常高興聽到您對我們酒店的稱讚。 我們始終致力於提供優質的服務和舒適的住宿體驗,您的滿意是我們最大的動力。在您的評價中,我們看到了您對我們酒店的認可和肯定,這讓我們感到非常欣慰。 我們將一如既往地堅持始終以客人的需求和體驗為中心,持續改進我們的服務,為每一位客人創造一個愉悦、舒適的環境。 再次感謝您的評價,期待您的再次光臨,讓我們有機會再次為您提供優質的服務和愉快的住宿體驗。祝您生活愉快
Bb Sukhbaatar
Superior 2-bed Room
Stayed in Jan 2024
Family
17 review
1.5/5
Posted on Jan 27, 2024
bad service no Shuttle bus!
Response from Property: Dear guest, we are very sorry for the inconvenience and trouble caused to you. We reflect deeply and apologize for the problems you encountered during your stay. Regarding the questions you raised, we are also actively communicating with the bus drivers. We will strengthen the professionalism of the drivers and the foreign language skills of the service staff. We deeply apologize for the inconvenience caused to you!
Genghua
Superior 2-bed Room
Stayed in Jun 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 9, 2023
Nice hotel, and very good and perftional stuff
Response from Property: Dear guest, thank you for choosing Radisson RED Beijing Universal Resort Yunhe Business Distric as your recent stay, and taking your precious time to share your experience with us.It is our honor to having you as our guest, We will continue to improve the quality of service to make your stay more enjovable.Thank you again and we hopefully to welcome you for further coming.
Guest User
Standard Queen Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 17, 2024
nice。
Response from Property: 非常高興能得到您的正面評價“nice”!您的滿意就是我們最大的動力和榮幸。我們一直致力於為賓客提供優質的服務和舒適的住宿環境,您的肯定是對我們工作的最大鼓勵。如果您在未來有任何需求或建議,歡迎隨時與我們聯繫。再次感謝您的光臨與支持,祝您生活愉快,期待再次為您服務!
Galaa
Superior 2-bed Room
Stayed in Jul 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 27, 2023
Very good hotel.
Response from Property: 小芮超級開心哦!非常感謝您的評價,您的滿意是我們不懈的努力,我們會再接再厲,保證我們的服務品質,小芮期待與您再次相逢!
Guest User
Superior 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
It was a very satisfying stay. There was nothing to complain about the accommodation. There were morning and evening shuttle buses to Universal Studios, which took 20 minutes to get there. The hotel also provided a magic robe rental service, which saved a lot of time. The service attitude of the staff I met was very good. They actively helped to solve any problems during the stay. When I needed to mail something home when I left the hotel, the front desk was also very patient to help me make an appointment for express delivery. Special thanks to Mr. Huang Tilei🌹
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of our Mercure Canal Business District Hotel. Your satisfaction is our greatest honor. We are very pleased to know that you have given us a high evaluation. Thank you especially for mentioning Mr. Huang's patient service. He is the pride of our team. Your every affirmation is the driving force for our continuous progress. We look forward to your next visit and providing you with quality service again. I wish you a happy life!
Zhushafuren
Garden View Superior Room-Twin
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
I would like to give special praise to Huang Tilei at the front desk of your hotel.
The overall experience of staying at Mercure Hotel this time was great! The room was spacious and bright, with a reasonable layout, complete facilities and good maintenance, and the bedding was soft and comfortable, which made me sleep well all night.
The hotel service staff was friendly, warm and polite. Whether it was the reception at check-in or the various needs during the stay, they were all met efficiently and thoughtfully. I would like to give special praise to Huang Tilei at the front desk of your hotel.
When I checked in, Huang Tilei showed extremely high professionalism and enthusiastic service attitude. He always smiled and patiently answered my various questions about hotel facilities, surrounding transportation and tourist attractions, and provided me with many practical suggestions, which made me plan this trip better.
The breakfast was rich and varied, with fresh ingredients to meet different tastes. The location is also very good, with convenient transportation around, close to many attractions and commercial centers. Highly recommended to all travelers, I will still choose this hotel without hesitation when I come here next time!
Original TextTranslated by Google
Response from Property: Your praise and affirmation are very valuable to Mercure Hotel and its front desk staff! From your description, we can feel your satisfaction and appreciation for the entire stay experience, especially the professional service and enthusiastic attitude you showed left a deep impression on you.
Being able to answer all your questions patiently and carefully and provide practical travel suggestions is not only a reflection of his personal professionalism, but also a microcosm of Mercure Hotel's commitment to improving customer experience and creating a warm and comfortable accommodation environment. We are very pleased to have such excellent employees. Their efforts and dedication are the key to the hotel's continued progress and win the trust of guests.
At the same time, the advantages you mentioned, such as complete room facilities, comfortable bedding, rich breakfast and convenient location, are also the results of our hotel's continuous pursuit of excellence and attention to detail management. Thank you for your recognition, which will inspire us to continue to improve the quality of service and provide more intimate and personalized services to every guest.
Thank you again for your special praise and recommendation. All members of Mercure Hotel look forward to your visit again and promise to continue to provide you with an accommodation experience that exceeds your expectations. If you have any needs or suggestions in the future, please feel free to contact us. I wish you a pleasant journey and look forward to serving you again!
anniewj
Superior 2-bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 22, 2024
This hotel with French style and artistic atmosphere is located in a quiet courtyard with a restaurant next to it. The room is red-themed and equipped with a Dyson hair dryer. The hardware is very user-friendly and the service is good. There are also many restaurants outside the courtyard and the transportation is convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對美居 的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期待與您的下次相見!祝:安好!
Guest User
Garden View Superior Room-Twin
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The service response was timely and enthusiastic, the buffet breakfast was rich, and the children loved the small garden and play facilities, lawns, fallen leaves, peacocks, fountains, and swings, which satisfied the beauty of traveling in early winter.
Original TextTranslated by Google
Response from Property: Thank you very much for your affirmation and praise! Your satisfaction is our greatest motivation and honor.
I am glad to know that our service is responsive and enthusiastic, which is exactly what our team has been working towards - to ensure that every guest can feel the warmth and convenience of home. The rich and diverse buffet breakfast is the result of our careful preparation, and we hope to add energy and joy to your morning.
We are very pleased with the children's love. The small garden, amusement facilities, lawns, and those unique early winter scenery - fallen leaves, peacocks, fountains and swings are all part of our careful creation, aiming to allow the whole family to enjoy the beauty of nature while enhancing the emotional communication between parents and children.
Your feedback is the greatest encouragement for our work and a valuable asset for our continuous improvement and enhancement. I look forward to providing you with more intimate and high-quality services again in the future, and creating more beautiful early winter memories together.
Thank you again for your visit and support, and look forward to meeting you again!
Kancunfashi
Standard Queen Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel is clean and hygienic, with good sound insulation. There is almost no noise when staying on the fifth floor. The front desk staff helped upgrade the room when checking in. I would also like to thank a male and female staff member who worked on November 10, 2024 (forgot to ask their names). They not only enthusiastically helped with delayed check-out, but also got water and coffee. Their work attitude was serious and responsible👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love with Mercure at first sight! In the beautiful time, someone's eyes will be met inadvertently, and in the words, I met you unexpectedly this time. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Clean, tidy and smart, the air conditioner is very useful for cooling down. The hotel is very quiet in the courtyard. Because I was in a hurry, the front desk also extended the check-out time, which was great!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your support and praise. We shorten the distance with thoughts, prolong the memory with smiles, melt the ice and snow with touch, exchange eternity with persistence, repay sincerity with sincerity, and make dreams come true with wishes! I hope that every time you have a wonderful trip will be different from the last one! Thank you for stopping by the other side of the time. I look forward to meeting you again. I wish you a pleasant journey!