Shanghai Captain No. 5 Youth Hotel (West Suburb Bailian Branch of Shanghai Hongqiao Airport) Guest Reviews
4.6/5
Very Good
292 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.5
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All reviews(292)
Positive reviews(288)
Reviews with photos/video(89)
Classy environment(49)
Friendly front desk staff(38)
Quiet & comfortable(19)
Great value for money(18)
Easy to get around(15)
Well designed(6)
Close to airport(6)
Strange smell in room(4)
Negative reviews(4)
Michia
Bed In Guestroom - 8-Person Occupancy (Females Only)
Stayed in okt. 2024
Solo travelers
3 review
4.5/5
Great
Posted on 15. okt. 2024
Decent cleanliness, mainly the bathrooms. Very kind front staff. Beds are the best part. Xiaoting was especially kind and friendly. She made me feel very welcomed, relaxed, and made lots of small talk with me. She was so fun to talk to as well! Like talking to a friend. Thanks for the help!
Response from Property: Hi, friend, your praise is like warm sunshine, lighting up our every day! 🌈Thank you for your recognition of the little captain. It is our greatest comfort to know that you enjoy every detail here. The sunlight outside the window shines on the three-piece suit that the aunt has laid out. This is our insistence on quality life. We hope to make you feel the warmth and comfort of home. We look forward to becoming a warm harbor in your journey again in the near future!
Guest User
Bed In Guestroom - 6-Person Occupancy (Females Only)
Stayed in aug. 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on 22. aug. 2024
Great location and nice views of city. Walking distance to restaurants and shopping. Will stay again next time in Shanghai.
oliolioli
Bed In Guestroom - 6-Person Occupancy (Females Only)
Stayed in okt. 2024
Solo travelers
9 review
4.5/5
Great
Posted on 5. okt. 2024
Newly refurbished property, nice amenities. Not too close to metro, easiest link is with bus.
Dinesh Kumar
Bed In Guestroom - 8-Person Occupancy (Males Only, Shared Bathroom)
Stayed in sep. 2024
Solo travelers
7 review
3.5/5
Posted on 13. sep. 2024
Metro schedule metro city bus connectivity High city tourist attraction say you will like Chalisman hostel post is near me on 4th floor you will find local market below staff is good
Response from Property: Hi friends, we are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you!
Dorota dailejia
Bed In Guestroom - 8-Person Occupancy (Females Only)
Stayed in aug. 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on 4. aug. 2024
A clean and modern hostel, located close to a supermarket. Very friendly and helpful staff. Great value for money!
Sabir
Bed In Guestroom - 8-Person Occupancy (Males Only, Shared Bathroom)
Stayed in sep. 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on 21. sep. 2024
Great staff and clean interior
Guest User
Bed In Guestroom - 6-Person Occupancy (Males Only, Shared Bathroom)
Stayed in jul. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 17. jul. 2024
very good
Jinhai🎞
Bed In Guestroom - 8-Person Occupancy (Males Only, Shared Bathroom)
Stayed in okt. 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on 7. okt. 2024
goood
Meitianchihao
Cozy Single Cabin With Projector (Shared Bathroom)
Stayed in okt. 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on 8. okt. 2024
This is my second stay. It's just as good as before. The front desk staff, Lao Shen and Xiao Huang, are patient and enthusiastic. Boss, don't you consider giving these two excellent employees a raise? In addition, the takeaways were delivered promptly.
Original TextTranslated by Google
Response from Property: Hi there! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at Captain No. 5 Youth Hotel Xianxia Road Branch. We look forward to your coming again to review our progress, and wish you a happy day!
Duomaxiaoqi
Bed In Guestroom - 4-Person Occupancy (Males Only, Shared Bathroom)
Stayed in okt. 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on 28. okt. 2024
✔Location: Not far from Shanghai Hongqiao Railway Station, there are supermarkets, buses and shopping malls downstairs, and it is very convenient to eat and drink
✔Environment: The environment is very good, newly renovated and opened, the hotel decoration is like a hotel, it feels very good, the bedding is also brand new, the hygiene is still very guaranteed, it is good
✔Service: The service is very online, I stayed there once, and the front desk guy remembered me. I didn’t expect to feel like home. The guys at the front desk are all very good
Overall, the living is OK, but the four-person room I chose is near the front desk and the rest area, so there will inevitably be some noise. There is also a dance hall downstairs. I heard the music of dongdongdong early in the morning. Haha, it basically rings on time every day. It is good to hang clothes. There is an independent platform to put clothes. It is very good. I will consider staying there if I have a chance
Original TextTranslated by Google
Guest User
Qianfan Double Bed Room With Mobile Screen Casting
Stayed in okt. 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on 19. okt. 2024
My son booked this hotel for a trip. The service was good and I was quite satisfied. It was just a little messy outside. It was convenient to eat and order takeout around.
It is very close to Hongqiao and takes less than 20 minutes by taxi. The sign is eye-catching and I found the hotel right away according to the sign. Xiao Lu at the front desk checked me in and the service was very good. The room was clean and the bed was tidy. I will stay here again.
Original TextTranslated by Google
Response from Property: Thank you friend for your comment. There is so much warmth between the lines! Thank you for your love for Captain 5 and the recognition of the staff. We will continue to work hard. We are very happy to meet you. I wish you happiness every day in the future. Peace and joy, getting better and better ~ see you next time!
Guest User
Bed In Guestroom - 8-Person Occupancy (Females Only)
Stayed in sep. 2024
Other
1 review
5.0/5
Outstanding
Posted on 28. sep. 2024
Environment: Clean
Bed: Comfortable
Soundproofing: A very quiet location
Downstairs is the hotel cafeteria, canteen and 24-hour restaurant
Each room comes with toiletries, I like it
Stayed for 7 days. I arrived at 3 am on the 18th. It was too late when I arrived that day. The front desk guy (Xiao Shen) was very attentive. Seeing that I was exhausted, he gave me a set of toothbrushes and toiletries. The front desk has disposable toothbrushes and slippers for 2 yuan a set. They are not expensive. The sign at the front desk says the location is obvious and convenient to buy. Thank you, Xiao Shen. Like""
Original TextTranslated by Google
Response from Property: Hi, friend, your praise is like warm sunshine, lighting up our every day! 🌈Thank you for your recognition of Xiao Xiaozhang and Xiao Shen. It is our greatest comfort to know that you enjoy every detail here. The sunlight outside the window shines on the three-piece set that Auntie has laid out. This is our insistence on quality life. We hope to make you feel the warmth and comfort of home. We look forward to becoming a warm harbor in your journey again in the near future!
Anonymous User
Bed In Guestroom - 8-Person Occupancy (Females Only)
Stayed in sep. 2024
Solo travelers
1 review
4.3/5
Very Good
Posted on 22. sep. 2024
The bed is very good, with good privacy and light blocking. The bedding is clean and tidy. The room is cleaned very well. The guy at the front desk is very nice. The bathroom is just average. Overall, it's very good.
Original TextTranslated by Google
Response from Property: Thank you for your comment, which is full of warmth between the lines! Thank you for your love for Captain No. 5 and the staff's affirmation. We will keep working hard and I am very happy to meet you. I wish you happiness, peace and joy every day in the future, and get better and better~ See you next time if we are destined to meet!
Guest User
Bed In Guestroom - 8-Person Occupancy (Females Only)
Stayed in sep. 2024
Travel with friends
19 review
3.1/5
Posted on 19. sep. 2024
I stayed at Hangzhou Youth Hotel the day before yesterday. Compared with that hotel, it was so bad...
Bath towels are not provided. There are not many places to take a shower. The toilet is very smelly.
The bed is okay. There is a lot of garbage in the room.
Internet is very good
Original TextTranslated by Google
Response from Property: Hi friends. I'm sorry that you didn't have a fully enjoyable experience. Bath towels are available at the front desk if needed. Our aunt will clean and disinfect the eight-person room every day, and will also check it in the afternoon. When the room is full, it is indeed a challenge to keep the multi-person space clean. Thank you for your opinion. We will pay more attention and check. I wish you happiness every day and all the best.
Heifayintonggougouchu
Bed In Guestroom - 4-Person Occupancy (Females Only, Shared Bathroom)
Stayed in sep. 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on 29. sep. 2024
I spent a night at the hotel during the Mid-Autumn Festival. The front desk was very warm and thoughtful. They put mooncakes for guests to choose from, which was really touching (the mooncakes were from Zhiweiguan and were delicious). There were all kinds of guests, students and office workers, and everyone didn't bother each other and helped each other (the laundry room was hard to find, so a kind brother passing by showed me the way. I also went to the front desk to get a hanger, and the guests chatting at the front desk said that I could just go to the front desk to get it, haha). The sanitary conditions were all good, but the laundry area was a little simple and I felt that it could be improved. There was nothing else wrong. In addition, I really liked the lounge, which was decorated with a special atmosphere.
Original TextTranslated by Google
Response from Property: Hi friends, this comment is really encouraging. Young people don’t like to eat traditional mooncakes at the moment🥮, but the Mid-Autumn Festival is a day for families to reunite and enjoy the moon. I specially selected tea mooncakes that are delicious and not boring. I hope you have a good time. The mooncakes you eat can leave you with some beautiful memories of this year's Mid-Autumn Festival. Thank you for meeting us. See you next time!