Baoyan Hotel

Baoyan Hotel Reviews

Baoyan Hotel

No. 2998 Jindu Road, Minhang District, Shanghai, 201108, ChinaView Hotel Details
Baoyan Hotel
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Baoyan Hotel Guest Reviews

4.7/5
Outstanding
514 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(514)
Positive reviews(501)
Reviews with photos/video(32)
Classy environment(49)
Easy to get around(32)
Many dining options(21)
Large rooms(20)
Friendly front desk staff(17)
Convenient for shopping(15)
Perfect for business trips(12)
Close to amusement park(9)
Negative reviews(13)
Anonymous User
Executive Family Friendly Room (2 beds)
Stayed in Nov 2022
Family
21 review
3.7/5
Posted on Jan 23, 2023
We went to the playland just nearby and to celebrate my son’s bday. We chose a kid’s themes room. It was decent… bootleg Elsa and Frozen stickers decorated the room and a playpen with balls and a slide was included. Room size was decent, bathroom and tub nice. Service was so, so. We called down for some plates and nobody ever came. All and all it was ok for what it was… a place to have some delivered pizza,sleep and go to the playland. The mall neat door was convenient for coffee and a Covid test. I would return if we went back to the playland.
Response from Property: Dear guest,thank you for your comments on the hotel.We sincerely apologize for your experience during your stay in the hotel.Your valuable comments are very important to us,and we will inform relevant departments of your comments to improve service quality.Sorry for the inconvenience and look forward to seeing you again.
Guest User
Executive Standard Room
Stayed in Aug 2022
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 5, 2022
very good👍🏻👍🏻👍🏻
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We will Keep up the good work and always be ready to welcome you home.
Dongyalian
Executive Single Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Aug 6, 2024
I don't know how many times I've stayed here. I stay here almost every time I come to Shanghai. The transportation is convenient, the hotel environment is good, it's close to the surrounding shopping malls, and there is free parking.
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Guest User
Executive Single Room
Stayed in Jun 2024
Family
1 review
0.7/5
Posted on Jun 18, 2024
I booked a hotel on a whim when I went to Shanghai. It cost 700+ per night. I don't think I would stay at 200-300. 1. There were cockroaches in the room. We asked the aunt to bring insecticide. 2. There was noise in the room. We reported it four or five times but the hotel couldn't find the reason. 3. There was no room manager at night. There was only the front desk in the whole hotel. There was no person in charge. We changed the room type after 12 o'clock. It was inconvenient to change the other room because the baby was staying. To be honest, I would rather refund the money and go to other hotels. The worst night of rest
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Response from Property: Dear guest, hello! We are deeply sorry for your bad experience in our hotel. You checked in at 3 pm and made a complaint at 9 pm. The hotel promptly arranged for staff to follow up. No abnormal noise was found at that time. The service staff also negotiated and comforted you afterwards. We still regret to see this comment. We have transferred your feedback to various departments for training and asked them to improve their services. The hotel also hopes that you can choose our hotel again. Thank you.
Liulangdeyun78
Standard Room
Stayed in Apr 2024
Business travelers
75 review
5.0/5
Outstanding
Posted on May 10, 2024
The location is good, the room is big and clean, there are many restaurants and supermarkets around, not too far from Hongqiao Airport, the breakfast is relatively rich, and the facilities are complete.
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Response from Property: Dear friends: Hello: With our company, we have laughter and joy; with our company, we have warmth and romance; the quiet and elegant open leisure bar, elegant style, comfortable sofas, tempting aroma, and considerate service are the best places for friends to meet and negotiate business. Let's meet again at Baoyan Hotel and witness the growth of our friends together!
Guest User
Standard Room
Stayed in Mar 2024
Family
23 review
5.0/5
Outstanding
Posted on Apr 6, 2024
This hotel is pretty good, the front desk and service are very good! The point is that it is opened by the boss of Xiangshan... Thumbs up
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Response from Property: Dear guests, hello! Thank you for your affirmation and blessings to us. Please let the breeze convey my wishes and let the flowing water convey my thoughts. Although we are too busy to meet often, I still have not forgotten you. We want to touch you on the road with the warmest smile and the most attentive care!
Guest User
Standard Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The lobby is very grand. It's very convenient to stay in this hotel. It has all the facilities and you don't have to go out on rainy days.
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Response from Property: Dear guest, thank you for your review of the hotel! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit and we look forward to your visit again!
Guest User
Standard Room
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel arranged by the company is very good, the supplies are comfortable, and the room has good lighting. I will stay here again next time.
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Response from Property: Dear guests, hello! Thank you for your affirmation of us and your blessings. Please let the breeze convey your thoughts to me, and ask the flowing water to send them to me. Although we are busy and cannot get together often, I have never forgotten you. We want to touch you on the road with the warmest smile and the most attentive care!
Guest User
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The room is very clean, the facilities are complete, the service attitude is also very good, which makes people feel very comfortable. The transportation is also very convenient. This is a very good stay experience
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Guest User
Standard Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The hotel is very comfortable and very close to Baoyan flagship store. There are complete restaurants and shopping around, which is suitable for travel and entertainment.
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Guest User
Standard Room
Stayed in Jul 2024
Business travelers
1 review
2.0/5
Posted on Jul 12, 2024
I woke up in the middle of the night because of the heat, the air conditioning was seriously broken, the shower head on the top of the bathroom was blocked, the toilet paper was falling in clumps (seemingly expired products), the breakfast was not as good as the average three-star hotel, and all kinds of hotel service staff came in and out of the elevator. It's more than 500 a night, don't you feel guilty?
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Response from Property: Dear guest, hello! Xiaobao has read your comments very carefully. Xiaobao is very sorry that he could not bring you a very pleasant stay experience. Regarding the questions you mentioned, I have transferred them to the relevant departments for follow-up. We use a lot of toilet rolls every day, so there will be no hoarding. I wish you a happy life and hope you can stay in our hotel again.
Guest User
Standard Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The hotel is generally good, it is quite standard, the facilities are well maintained, the service is not particularly good, but it is responsive.
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Response from Property: We have always regarded the guests living in Baoyan as our family, our friends, and our good neighbors, so that every guest who comes to Baoyan can feel the warmth of home. High-quality service is what Baoyan has been striving for. I firmly believe that the next time we meet will be in Baoyan. We are waiting for you in Baoyan, and we will see you there.
Guaidejiajia
Standard Room
Stayed in Jul 2024
Family
3 review
3.2/5
Posted on Jul 7, 2024
Because we live in Pudong, every time I bring my kids to Baoyan Paradise, I will book Baoyan Hotel for one night, so I don't have to rush back at night. I have always booked parent-child rooms before, and the overall feeling is okay, but as a five-star hotel, it looks good on the outside, and the various facilities in the guest rooms are not up to par. This time I stayed in an ordinary guest room, because my son is old enough to play in the water, and I only sleep for one night, so I booked an ordinary standard room. There was a handful of hair from the previous guests in the bathroom, the water in the shower was very small, and the air conditioner was very noisy when the wind was turned down! In the past, I paid on my mobile phone or paid when I left the hotel. This time I paid at the breakfast store, and they even collected a deposit, saying it was a deposit for the mini bar. I haven't been charged a deposit for staying in a hotel for many years. It's really that I don't want to rush back after playing in Baoyan Paradise for a day. This hotel is the most convenient! Sometimes B&Bs are cleaner than this!
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Response from Property: Dear guests, hello! Thank you for choosing our hotel. We are deeply sorry for the unpleasantness you encountered during your stay! If you place an order on the platform and pay at the hotel, the hotel will collect the room fee and deposit together. Only prepaid flash stay does not require a deposit. For the rest of your feedback, we will review and feedback to various departments for adjustments and training. Thank you very much for your evaluation of the hotel, which allows us to see our own problems and shortcomings, so as to continuously make improvements and upgrades. We sincerely look forward to your visit again, so that we can receive your stay with the best service, and wish you a pleasant journey!
Fanchen
Executive Suite
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Very good hotel, upstairs is Baoyan No. 1 restaurant, there are many businesses and restaurants around, convenient for travel and life
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Response from Property: Dear guest, thank you for your review of the hotel! Every need of the guests is the direction we strive for. We will definitely work harder to create a high level of service. We look forward to your next trip, and we can create a more perfect service for you.
Anonymous User
Standard Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Convenient location, high cost performance, designated hotel for company reception
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Response from Property: Dear guest, thank you for your praise of Baoyan Hotel. Praise is a kind of power. It is like the spring breeze and morning dew, which can give birth to the most beautiful Baoyan. Your words of praise boost our morale and provide you with better services. We hope to meet you again in Baoyan and wish you all the best!