Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store) Reviews

Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)

No.88 Gongxing Road, Shanghai, ChinaView Hotel Details
Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)
Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store)
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Zsmart Zhishang Hotel (Shanghai North Bund Baoshan Road subway station store) Guest Reviews

3.8/5
346 review
Verified reviews
Location3.7
Amenities3.7
Service3.9
Cleanliness3.7
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All Reviews(346)
Positive reviews(282)
Reviews with photos/video(73)
Great value for money(42)
Easy to get around(38)
Convenient location(37)
Close to metro(25)
Friendly front desk staff(18)
Average sound insulation(15)
Many dining options(14)
Many amenities(12)
Negative reviews(64)
darren
Selected Double Room
Stayed in Apr 2024
Family
17 review
3.7/5
Posted on Apr 24, 2024
ok i guess, no wifi and tv is paid only not really for foreigners
Response from Property: Hello, I'm sorry I didn't tell you how to connect to wireless or TV! TVs are available for a fee and free of charge! It will be improved next time! Try to contact the front desk with the English logo.
Guest User
Selected Standard Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 18, 2023
The environment is good. You can't look at the ratings, this is an underrated hotel. The environment is very good. Convenient transportation. The hygiene is really good, and laundry detergent is also provided. The service is good, and they greet you when you enter and leave.
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Response from Property: The friendship between gentlemen is as pure as water. We hope that our chance encounter will leave a deep impression on you. The tea is ready and we sincerely look forward to your visit again.
Guest User
Selected Standard Room
Stayed in Nov 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 18, 2023
It was my first time staying in such a unique room. The front desk asked me to choose one, and I fell in love with this one at first sight. [snickering] You know what I mean by plush [grin]
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Response from Property: Xiaozhi always believes that good reputation must come from the most sincere and satisfied recommendations of customers. At the same time, we are also honored to provide you with the best service. You are very welcome to choose us again.
Guest User
Duplex Queen Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The retest room is nice and big. It has a sofa, wardrobe, and washing machine. Surprisingly, there is also a refrigerator. The facilities are quite complete. The hygiene is very good and the service is also good.
Original TextTranslated by Google
Response from Property: It is Xiaozhi's supreme honor to meet a soulmate after traveling thousands of miles and to receive such warm praise from you. Your satisfaction is the goal of our service. Zhishang not only provides good service and clean hygiene to the guests who stay in the store, but also provides higher-level service to friends like you. Zhishang will not let you down and will continue to work hard and look forward to your visit again!
Guest User
Duplex Queen Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The front desk lady provided good service, the room was clean and the wireless signal was very good
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Response from Property: Satisfaction is just the starting point, surprise and touching are the goals! Thank you for your praise and love, our hearts are warm, we will never forget our original intention, and work harder to create surprises and touching for our customers. I wish you a smooth work and a happy life!
Guest User
Selected Double Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
Don't look at low ratings. The hotel is located at Exit 1 of Line 3/4 of Zhenbaoshan Road Station and it takes at least 5 minutes to walk to the hotel. It's a 10-minute walk from Exit 2 of Zhongxing Road Station of Line 8 to the hotel. Environment: The hotel is located in a place called Wuyi Leisure Plaza. There is a paid parking lot at the entrance. There are many fast food, seafood dinners, Thai set meals, Anhui cuisine, Xi'an cuisine and other cuisines nearby, making it very convenient to eat. Transportation: There is a subway station within a 10-minute walk near the hotel. It is very convenient to go to the Bund, Nanjing Road, Chenghuang Temple, and Qipu Road Wholesale City from the bus station. Service: The front desk staff handled the process quickly and proactively informed the floor and wireless password prompts. We also kindly remind you that booking online is more favorable. Hygiene: The hotel is very clean and the sheets and quilts are neatly covered. The eldest sister is also very serious about cleaning after staying here. It's also great to receive two bottles of mineral water every day. Facilities: Most rooms in the hotel have wardrobes. It's very convenient to stay there. There is also a washing machine in the room, which is convenient for washing clothes. It is also convenient to dry. The stay was very good. Quite like. I hope his hotel will get better and better, and more people will like it [呲呲][呲呲][呲呲]
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Response from Property: No spring breeze can compare with your praise and words of affirmation. A slight smile is a great affirmation of our work, and we will do better! We look forward to your stay again and wish you a happy life!
Zhegerenhenshenmi
Selected Standard Room
Stayed in Oct 2023
Business travelers
50 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The hotel is more than 700 meters away from the subway station. It is very convenient, but the location is not easy to find. It was the first time I came here and it took me a long time to find it. In addition, the single rooms are made into duplex hotel standard rooms. They are very spacious and each room has a washing machine. ,very nice In this room type, I don’t know how to block the floor drain. The water flows slowly. The service attitude is very good.
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Response from Property: It is Xiaozhi’s supreme honor to meet a close friend across thousands of miles of rivers and mountains. It is Xiaozhi’s supreme honor to receive such warm praise from you. Your satisfaction is our service goal. Zhishang not only provides good service and clean hygiene to the guests staying in the store, but also provides To provide a higher level of service to friends like you, Zhishang will not disappoint your praise. We will continue to work hard and look forward to your return!
幸運星2023
Selected Standard Room
Stayed in Oct 2023
Other
14 review
4.5/5
Great
Posted on Nov 6, 2023
The transportation is convenient. It’s about a five-minute walk from Baoshan Station on Line 4. There are a lot of restaurants nearby. The girls at the counter are very enthusiastic and polite. It’s one of the top places to stay in Shanghai.
Original TextTranslated by Google
Response from Property: Dear customer! Hello! Zhishang Hotel hopes to always present you with tranquility, comfort, surprise and attentive service. As long as you like it, we look forward to your return!
Guest User
Selected Standard Room
Stayed in Oct 2023
Family
4 review
3.0/5
Posted on Nov 29, 2023
It feels old, the room is small, there is dirt on the floor next to the toilet, but the wash basin is very clean, there are stains in the water pot, there is a washing machine, there is a supermarket downstairs, and there are restaurants nearby
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. We will continue to improve the hygiene. Thank you again for your evaluation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Duplex Queen Room
Stayed in Feb 2024
Friends
14 review
5.0/5
Outstanding
Posted on Mar 3, 2024
All very good, very clean
Original TextTranslated by Google
Response from Property: Your comment is like a warm spring breeze that suddenly revives Xiaozhi's life, like a spring breeze on the face, or even more like a downpour after a long drought. Thank you for your strong recommendation, which gives Xiaozhi the motivation to make progress. Although my words are not as many as yours, Xiaozhi is just as grateful. I look forward to seeing you again!
Guest User
Business Double Bed Room (with Washing Machine)
Stayed in Apr 2024
Friends
1 review
3.2/5
Posted on Apr 22, 2024
The location is very good, about half an hour away from the city center by subway, the front desk service is also OK, the main problem is 1. When I checked in, I found that the mineral water was opened, and the cleaning staff said "give me two bottles", is this a problem with the water? There is no one-to-one change for each guest 2. The soundproofing in the room is very poor, almost non-existent. A drunk middle-aged man lived next door and talked to people in the middle of the night. The front desk knocked on the door to remind him, but it didn't work at all. I was tossed until after 12 o'clock. The sleeping experience can be said to be very bad. I will not choose this hotel for the second time
Original TextTranslated by Google
Response from Property: Hello, I read your comment. First of all, I am very sorry. Regarding your first question, it is indeed the hotel's fault. We did not check carefully. We apologize. Regarding the second question about the noise problem of the neighboring guests, the hotel did deal with it, but there were no other rooms to change at that time. The hotel also reminded us in time, but the effect was minimal. I can only apologize again. We will continue to pay attention to and rectify related issues in the future. We also look forward to your experience in the future. Wish you
Kaduweilegongziguang
Selected Double Room
Stayed in Oct 2023
Solo travelers
4 review
3.0/5
Posted on Oct 21, 2023
I stayed in four hotels during this eight-day trip. This is the only one that I didn't give a five-star rating. Zhishang Hotel is not bad in other cities, including the Zhishang Hotel in Suzhou, which is particularly high-end. It may be because the price is cheap in Shanghai. Let's talk about the sanitation problem first. The garbage under the table and the wall was not cleaned at all. The floor may not be mopped out and is dirty. There is no window and no ventilation. This is a common problem of windowless rooms. The hotel facilities, disposable items including toothbrushes, shower gels, shampoo creams and toilet paper are particularly LOW, which is lower than the dozens of yuan homestays in Xitang. The amount of water for bathing is also small. Because I stayed for two consecutive days, I told the front desk staff when I went out the next morning that the sanitation was very poor and hoped to clean it well. When I came back at night, I smelled a strong smell of disinfectant as soon as I entered the door, but the floor was hygienic, still the same. The toilet paper balls under the table and the wall were still there. I opened the ventilation for a night. I will definitely come to Shanghai again in the future, but I will definitely not come to this one. I was in a hurry to leave and forgot to take a few more photos. These two photos were shown to the front desk staff on the first day. Anyway, it was still like this when I came back at night.
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Response from Property: Hello. We are sorry that you were not satisfied with your stay. We deeply regret your experience during your stay in the hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Anonymous User
Duplex Queen Room
Stayed in Apr 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 2, 2024
This room is very cost-effective in Shanghai, but the washing machine is a bit shabby, but I don’t think it will affect my experience!!
Original TextTranslated by Google
Response from Property: Your comment is like a warm spring breeze, which makes Xiaozhi's life suddenly come to life, like a spring breeze blowing on his face, and even more like a rain after a long drought. Thank you for your strong recommendation, which gives Xiaozhi the motivation to make progress, although without you There are many words, but Xiaozhi feels very grateful at all. We look forward to seeing you again!
Lai Chi Shing Lai
Selected Standard Room
Stayed in Oct 2023
Family
3 review
3.0/5
Posted on Oct 31, 2023
It's average, but it's mainly affordable. Don't ask for too much. You can get basic things. It's nearby a residential area and it's less popular at night. It's still a little far away from the subway station. It's mainly cheap!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review. Our hotel is only about 3 minutes walk from Line 3 subway station. Our hotel price is indeed quite favorable at the end of the year. There are many residential areas nearby, and the accommodation environment is relatively quiet. Thank you again for your review
Anonymous User
Duplex Queen Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 9, 2023
It's quite good, the location is very central in Shanghai, and the price is very good in comparison.
Original TextTranslated by Google
Response from Property: Thank you for your choice and love. Your coming, your encouragement and your praise are our greatest motivation. We are not omnipotent, but if you have any needs, we will do our best to satisfy you and provide you with family-like service.