Holiday Inn Express Shanghai Zhenping

Holiday Inn Express Shanghai Zhenping Reviews

Holiday Inn Express Shanghai Zhenping

No.2088 North Zhongshan Road, Shanghai, ChinaView Hotel Details
Holiday Inn Express Shanghai Zhenping
Holiday Inn Express Shanghai ZhenpingHoliday Inn Express Shanghai ZhenpingHoliday Inn Express Shanghai Zhenping
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Holiday Inn Express Shanghai Zhenping Guest Reviews

4.6/5
Great
2456 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(2456)
Positive reviews(2386)
Reviews with photos/video(200)
Easy to get around(393)
Convenient location(249)
Delicious breakfast(219)
Friendly front desk staff(199)
Close to metro(196)
Perfect for business trips(64)
Stayed multiple times(39)
Tasty restaurant(8)
Negative reviews(70)
Itim Nattachai
Superior King Room
Stayed in 2024年4月
Couples
1 review
4.0/5
Very Good
Posted on 2024年4月16日
Arrived late evening. Staff was not that friendly but checkin was fast. Room was clean and less noise from the outside which is very good. Location is superb 2-300m walking distance to metro line 7, 3 and 4. Breakfast was good different Chinese menu on each day I can tried new things
Response from Property: Dear guest, thank you for your support and review of the hotel, we have chosen a superior location, adjacent to the exit of rail transit lines 3, 4 and 7 (Zhenping Road Station), travelling is very convenient. We focus on providing guests with spacious and comfortable accommodation, our rooms are carefully designed and decorated, warm and comfortable a**osphere to make you feel at home. You'll enjoy comfortable bed, refreshing shower, office-style, leisure facilities, Chinese and Western breakfast buffet, all created to allow you to have an easy travelling experience. We hope to see you again soon. IHG Social Listening Team
Domi17
Standard Room
Stayed in 2024年2月
Couples
10 review
1.5/5
Posted on 2024年2月11日
Disappointing experience, we booked this hotel expecting IHG standards at this place, but instead we got this experience: -we had to change the room a couple of times because of strong cigarette smell (on a non-smoking floor) -the room we ended up staying at had an opened medicine box in the fridge, and there were a lot of stains and hair on the carpet -loud noise from the street and metro, even on the 26th floor -when approaching and talking to the receptionist, I was ignored, she would directly turn to my Chinese boyfriend and not even greet me. Same happened at check-out -public area was not clean, used face masks on the sofas
Response from Property: Dear guest, thank you for your support and evaluation of the hotel, this stay, failed to bring you a very pleasant stay experience, Xiaozhi apologies. We attach great importance to your comments and feelings, your feedback, we have feedback to our guest room depar**ent, we will certainly strengthen the training of staff and guest room inspection efforts, to provide you with a comfortable and pleasant stay is our unchanging purpose. Our hotel rooms are also set up non-smoking rooms, and placed non-smoking signs, and we clean the room, if there is a smell of smoke, will also be smoke-free trea**ent. We suggest that when you stay next time, you can inform us of your needs so that we can do another smoke-free trea**ent for you in advance. If you have any queries during your stay, please do not hesitate to contact our reception staff and we will do our best to provide you with services and assistance to make your stay comfortable and enjoyable. We will do our best to make your stay more enjoyable and look forward to welcoming you back to our hotel and wishing you a happy and prosperous New Year! IHG Social Listening Team
Guest User
Superior Twin Room
Stayed in 2024年1月
Family
3 review
4.5/5
Great
Posted on 2024年2月2日
It’s not a center location. 25-30min taxi ride to the center but the neighborhood is full of street foods since it is near the subway and train station. The people around the neighborhood are friendly with tourist. Unfortunately, not all hotel staffs can speak english… but they tried to be helpful… wifi are free. The room were just the right size for people with many luggages and a wheelchair. Their bathroom dont have bidet that’s why the amenities is just 4… the rooms were very clean, walking barefoot on their carpet wont leave your feet dirty..the buffet breakfast are just right.. more of the chinese cuisine. Our overall experience is good especially for the price… keep it up!
Response from Property: Dear guest, thank you for your support and evaluation of the hotel, going out, the hotel's sanitary conditions is the top priority, we feel the same. In addition to the overall cleanliness, we have a global standard, a hundred tests, efficient sterilisation, to give you every day, no matter how attentive. We offer excellent location, safe and reliable environment, spacious and comfortable rooms at affordable prices, exquisite and complete support facilities without redundancy, as well as brand features such as refreshing bath, quality sleep and smart breakfast, and more warm, attentive and professional services throughout the company. We apologise for the lack of perfect language communication during your stay, we will improve our services and encourage our staff to learn languages from all over the world, and we look forward to seeing you again! We wish you a safe journey! IHG Social Listening Team
HungryHungry1
Superior King Room
Stayed in 2023年12月
Couples
8 review
4.2/5
Very Good
Posted on 2024年1月1日
The hotel is located within a short distance to the subway station. Free breakfast selection is quite limited and mostly just carbs. The room is relatively spacious and bed is comfortable.
Response from Property: Dear guest, thank you for your support and review of the hotel, we have chosen a superior location, adjacent to the exit of rail transit lines 3, 4 and 7 (Zhenping Road Station), travelling is very convenient. We focus on providing guests with spacious and comfortable accommodation, our rooms are carefully designed and decorated, warm and comfortable a**osphere to make you feel at home. Thank you for your valuable suggestions for breakfast, we will give feedback to the catering depar**ent, pay more attention to guests' dietary preferences, and make more better breakfast for guests to choose. We look forward to your next visit! We wish you a safe journey!IHG Social Listening Team
Guest User
Standard Room
Stayed in 2023年12月
Other
8 review
5.0/5
Outstanding
Posted on 2024年1月1日
Loved the experience. Clean and hussle free from the location to the great staff at the hotel.
Response from Property: Dear Guest, Thank you for staying with us and for your feedback, we are delighted that you had a wonderful and satisfying stay with us. As part of the InterContinental Hotels Group, our Holiday Inn Express hotels are highly acclaimed. From our great location to the tranquillity of our rooms, from our warm and attentive service to the cleanliness of our accommodation, from the comfort of our pillows and mattresses to the richness of our breakfasts, from the security locks to the full range of amenities, we strive for perfection in every detail. We look forward to welcoming you again and wish you a good day! IHG Social Listening Team
Guest User
Superior Twin Room
Stayed in 2023年12月
Business travelers
3 review
5.0/5
Outstanding
Posted on 2023年12月18日
I like this hotel because the service is good, the room has everything you need for a nice stay in shanghai. Close to the city center and convenient for transportation. Front desk service is good too! They speak English and understand both Chinese and western service standards
Response from Property: Dear Guest, Thank you for staying with us and for your appreciation! It has been our pleasure to make your stay a pleasant one. As a member of the InterContinental Hotels Group, the hotel has an excellent management team and well-trained staff, so you can rest assured that your stay is in good hands. You will feel at home from the moment you enter the hotel. Warm and comfortable rooms, simple and stylish decoration, clean and tidy hygiene and cost-effective services are the features of our hotel to ensure your stay in a pleasant and comfortable. Located at Zhenping Intersection, Zhongshan North Road, Putuo District, next to the exit of railway lines 3, 4 and 7 (Zhenping Road Station), we believe that our superior location and perfect surrounding facilities will save you a lot of precious time and energy. We look forward to welcoming you again and wish you a happy life!IHG Social Listening Team
Michael
Superior King Room
Stayed in 2023年11月
Solo travelers
23 review
4.2/5
Very Good
Posted on 2023年11月26日
Excellent location directly by the metro station. Many shops and convenience stores nearby. Breakfast is provided from 6:30am and free WiFi is available onsite. The bed has a choice of soft or firm pillows and is very comfortable. The room was quiet at night which is not often the case at other hotels in China.
Response from Property: Dear guest, thank you for your support and review of the hotel, located in zhenping junction of zhongshan north road, putuo district, adjacent to the rail transit line 3, 4, 7, subway in all directions, travel is very convenient, surrounded by perfect commercial facilities. Healthy and delicious Smart Breakfast is the hotel's brand features, there is a combination of Chinese and Western dishes, there are also local snacks nutritionally balanced with a generous supply of time, you can stagger the peak dining. The hotel has a variety of guest rooms, you can experience a free and refreshing bath, high-speed Internet service, comfortable soft and hard pillows, as well as a quiet resting place, thoughtful and considerate, just to give you a good night's sleep. All to meet your accommodation needs. We look forward to seeing you again! Have a nice day!IHG Social Listening Team
Adam Jerzy
Standard Room
Stayed in 2024年5月
Business travelers
9 review
4.0/5
Very Good
Posted on 2024年5月16日
Well, decent room and decent service. Great location near subway station. But honestly the price is a bit to high compared to the standard and other hotels.
Response from Property: Dear Guest, Thank you for your honest review. We sincerely provide a safe and reliable environment, clean and hygienic, professional and humanised service, exquisite and complete supporting facilities, as well as a luxurious bathing experience, quiet and comfortable sleep, nutritious breakfast selection, and high-speed network coverage in the guest room public area, just as you need for your journey. Hotel rates are in line with other hotels in the same area and type and may vary slightly due to market fluctuations. If you book in advance after confirming your itinerary, you can enjoy further discounts. We look forward to welcoming you back to our hotel, have a nice day! IHG Social Listening Team
Majlessibidhendi
Superior King Room
Stayed in 2024年4月
Business travelers
30 review
5.0/5
Outstanding
Posted on 2024年5月8日
I mostly stay in this hotel, good service great front desk and the hotel manager is very nice , close to subway station .
Response from Property: Dear Guest, We are very pleased to hear that you enjoyed your stay with us and took advantage of our convenient location. We hope that our customers can feel more relaxed, whether they are working or travelling, and we look forward to welcoming you back. IHG Social Listening Team
DarshanaPrasad
Superior King Room
Stayed in 2024年4月
Couples
1 review
4.5/5
Great
Posted on 2024年5月9日
Good amenities, good breakfast, had a pleasant stay. Harry and Fane at the front desk were very helpful. Stayed for 6 nights, had AC Issues for 3 nights and didn't sleep properly, the staff informed that they've not been switching on the AC because the weather was good. Not sure if it was true but the AC started working fine once the window was kept closed. Either way, they should have looked into it sooner. Other than that, everything else was great.
Response from Property: Dear Guest, Thank you for your positive feedback about our hotel! We are delighted that you enjoyed your stay and found the facilities to your satisfaction. Please accept our sincere apologies for any inconvenience caused by the air conditioning during your stay. Please be assured that these matters are being looked into. We value your comments and hope to have the opportunity to welcome you back and offer you an even better stay next time. Have a great day! IHG Social Listening Team
Guest User
Standard Room
Stayed in 2023年9月
Couples
11 review
4.7/5
Amazing
Posted on 2023年10月3日
We needed a place to stay for 2 nights in Shanghai so we decided to stay here. Easy to find the hotel since it is very close to a subway station. Everything was fine during our stay. Only thing is the exercise room is really only 2 machines. So if you need a place with a gym then this is not a good choice. Other than that everything was fine. Good location and shops close by.
6/7
Response from Property: Dear guest, on behalf of all the staff of the hotel, Xiaozhi would like to extend our sincerest welcome to you. Xiaozhi, thank you very much for choosing our hotel as your accommodation.We have always been committed to providing guests with the best accommodation experience and services, and "providing guests with a more comfortable living space as much as possible" is our service feature. We hope that this upgrade experience can allow you to have a pleasant time here.During your stay, we offer you a safe and reliable environment, warm and comfortable rooms, clean and refreshing hygiene, and enthusiastic service, allowing you to still feel the warmth of home on distant journeys. There are also super value services such as refreshing bathing, high-quality sleep, high-speed internet, and free Chinese and Western breakfast, providing strong support for your journey.Looking forward to your next visit and wishing you a happy life! Smart Choice Holiday Guest Care Team
Dean
Standard Room
Stayed in 2024年3月
Couples
45 review
4.7/5
Amazing
Posted on 2024年4月1日
Close to Shanghai station so very convenient for quick trips to Shanghai. Breakfast was OK but other holiday inns I've stayed at had better selections. Would return here though
Response from Property: Dear Guest, Thank you for choosing to stay with us, our restaurant chef is doing an amazing job, it sounds like you were able to enjoy a meal breakfast which is great to read. The hotel is located at the exit of Metro Lines 3, 4 and 7 (Zhenping Road Station), I believe that our superior location, perfect surrounding facilities will be able to save you a lot of precious time and energy.We look forward to seeing you again! I wish you a happy and enjoyable stay! IHG Social Listening Team
Benoît 28
Superior King Room
Stayed in 2024年2月
Solo travelers
1 review
4.2/5
Very Good
Posted on 2024年3月4日
The location is perfect. Just 1 min walk from exit 7 at zhenping road metro station. The room is clean and spacious. The bed is comfy. The choices of breakfast are limited and 4 days repeating the same fried rice and fried vermicelli and they are cold.
Response from Property: Dear guest, thank you very much for your confirmation of the location, the hygiene and the comfort of the bed of the hotel. We apologise for the poor breakfast experience and will provide feedback to the restaurant depar**ent to make improvements. We look forward to seeing you again! Have a great trip! IHG Social Listening Team
Ta Sang
Superior Twin Room
Stayed in 2024年2月
Business travelers
13 review
3.7/5
Posted on 2024年3月5日
It's a clean hotel with comfortable room & near Metro station. There are some restaurants around the area. Breakfast is ok & I might stay again when I visit shanghai for biz trip.
Response from Property: Dear Guest, Thank you for choosing our hotel. Holiday Inn Express Shanghai Zhenping is located in Putuo District,right in the heart of shanghai West Railway Station transportation hub.The hotel is further amidst the city's most expansive shopping and business areas,taking in Zhongshan Park,Jing'an Temple,North Sihuan Road,Changshou Road and nearby Global Harbor Shopping Mall.The hotel offers 267 restful guestrooms, You’ll enjoy comfortable bed, refreshing shower, office-style, leisure accoutrements, Chinese and Western-style breakfast buffet—all created to allow for an easygoing travel experience.We look forward to see you again! Have a nice day! IHG Social Listening Team
Guozhao Pang
Standard Room
Stayed in 2024年2月
Family
1 review
5.0/5
Outstanding
Posted on 2024年2月23日
Holiday Inn is always our favorite hotel to stay. This one on Zhengping Rd is exceptional. The facilities are clean. Rooms are cozy and comfortable. The staff are friendly and professional. We booked two rooms for three people, probably didn’t choose the right rooms with two beds, which was we desired. They switched one of our two rooms to a two bed room without extra charge. Our flight would departure 6 hours after the scheduled hotel checkout time. We asked if we could pay to stay two additional hours. They simply extended our checkout time two more hours for free. They were very accommodating. We had a great time at the hotel. We are very satisfied with their service.
Response from Property: Dear Guest, Thank you for taking the time to give us your valuable feedback. We are glad to hear that our staff was friendly and helpful.We strive to provide excellent service to all our guests and it is great to know that we were able to meet your expectations. Holiday Inn Express Shanghai Zhenping is located in Putuo District,right in the heart of Shanghai West Railway Station transportation hub.The hotel is also surrounded by the city's most extensive shopping and business areas,including Zhongshan Park,Jing'an Temple,North Sihuan Road,Changshou Road and the nearby Global Harbor Shopping Mall.The hotel offers 267 restful guest rooms,each providing just what you need,including free Wi-Fi,complimentary Western and Chinese breakfast buffet,comfortable bed and refreshing hot shower. We look forward to seeing you next time. Kind regards, IHG Social Listening Team