Shanghai Marriott Hotel Hongqiao

Shanghai Marriott Hotel Hongqiao Reviews

Shanghai Marriott Hotel Hongqiao

No. 2270 Hongqiao Road, Changning District, Shanghai, 200336, ChinaView Hotel Details
Shanghai Marriott Hotel Hongqiao
Shanghai Marriott Hotel HongqiaoShanghai Marriott Hotel HongqiaoShanghai Marriott Hotel Hongqiao
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Shanghai Marriott Hotel Hongqiao Guest Reviews

4.7/5
Outstanding
1448 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1448)
Positive reviews(1390)
Reviews with photos/video(159)
Easy to get around(115)
Classy environment(86)
Friendly front desk staff(80)
Delicious breakfast(72)
Close to airport(44)
Perfect for business trips(37)
Would stay again(25)
Great swimming pool(10)
Negative reviews(58)
Simon
Deluxe Twin Room
Stayed in Oct 2024
Family
9 review
4.5/5
Great
Posted on Dec 4, 2024
We enjoyed the near to the Hongqiao Train Station due to some planned trips from there. Hotel has a good Standard.
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us!
Lea Pajarillo
Deluxe Twin Room
Stayed in Oct 2024
Family
13 review
4.2/5
Very Good
Posted on Nov 23, 2024
our family loved our stay here, hoping to comeback to try their food.
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us!
Wang
Deluxe King Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 4, 2024
Efficient check in, generous late check out, very helpful staff at the reception (Sebastian) and concierge
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us! Yours sincerely,
Guest User
Deluxe King Room
Stayed in May 2024
Business travelers
5 review
1.0/5
Posted on Jul 31, 2024
Very bad location and accommodation. The staff did not provide good services. The interior design is old and the room do not have bath tub.
Response from Property: Dear Guest, Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. Please accept our sincere apologies for the issues you have mentioned. We will discuss this issue with related team and strive to make improvements. And look forward to welcoming you back in the near future soon. Yours sincerely,
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
52 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Good room nearby airport, it is convenient for business trip
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us!
Christian
Deluxe King Room
Stayed in Apr 2024
Business travelers
11 review
4.7/5
Amazing
Posted on Jun 2, 2024
Good location to reach every spot in SHA. Clean. Good breakfast and good service. Everytime stay here to visit SHA
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us! Yours sincerely,
Stephan D.
Deluxe King Room
Stayed in May 2024
Solo travelers
37 review
4.5/5
Great
Posted on Jun 3, 2024
The staff is friendly and helpful. The hotel is not new anymore but still good. The stay was ok.
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us! Yours sincerely,
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Feb 2, 2024
everything is ok. food, hygiene and service are satisfied. the transportation is quite convenient.
Response from Property: Dear guests, Thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very happy to give you your praise and praise to the hotel! Your praise is the driving force for us to move forward. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Shanghai Marriott Hongqiao Hotel. We look forward to your visit again!
WingHong II
Deluxe Twin Room
Stayed in Oct 2023
Business travelers
64 review
4.0/5
Very Good
Posted on Dec 1, 2023
A bit far from the airport, and nothing around Service is very good though the facilities a bit old
Response from Property: Dear guests, Thank you very much for choosing to stay at Marriott Shanghai Hotel Hongqiao . Our hotel is widely favored by guests for its warm service, and we are also honored to receive your recognition for our employees and their services. Your recognition is the driving force for our continuous optimization and improvement. Thank you again for coming!
Edwin29
Deluxe Twin Room
Stayed in Oct 2023
Family
17 review
4.5/5
Great
Posted on Nov 28, 2023
Very Good Location as nearby Airport (SHA), staff with Warm smile and very helpful. Help earlier check in and room is nice.
Response from Property: Dear guests, Thank you very much for choosing to stay at Marriott Shanghai Hotel Hongqiao . Our hotel is widely favored by guests for its warm service, and we are also honored to receive your recognition for our employees and their services. Your recognition is the driving force for our continuous optimization and improvement. Thank you again for coming!
Guest User
Deluxe Twin Room
Stayed in Jan 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Sensible hotel! Quiet & Cozy with brilliant reception!
Response from Property: Dear guests, Thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very happy to give you your praise and praise to the hotel! Your praise is the driving force for us to move forward. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Shanghai Marriott Hongqiao Hotel. We look forward to your visit again!
Tom33
Deluxe King Room
Stayed in Aug 2023
Business travelers
4 review
2.7/5
Posted on Oct 1, 2023
Dissapointed as my marriot award have not been integrated in my loyalties program due to booking through Trip.
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Marriott Hotel Hongqiao recently and sharing your check-in experience with us. For Marriott membership points, You can't enjoy Marriott points when you book through Ctrip. I'm very sorry. You can send us your information privately.We look forward to further communication with you. We sincerely hope that this incident does not affect your impression of the hotel, and we look forward to your stay again!
napoleon
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 18, 2024
Good service and good hotel
Response from Property: Dear Guest,Thank you for taking the time to share your experience in Shanghai Marriott Hotel Hongqiao. I am really happy to read that you enjoyed your stay with us. Your review is the very essence of why we love to work in hospitality and at the same time the main motivator to develop ourselves further and further. Thank you again for your feedback and we hope you come back next time when visits Shanghai and have another amazing experience with us! Yours sincerely,
J_Jeff
Deluxe King Room
Stayed in Mar 2023
Solo travelers
55 review
5.0/5
Outstanding
Posted on Jul 12, 2023
Stayed here multiple times over the years and is always a reliable choice with excellent service, rooms and amenities. Highly recommended.
Response from Property: Dear guests, thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very happy to praise and praise the hotel! Your praise is the driving force for us to move forward. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Shanghai Marriott Hotel Hongqiao. We look forward to your visit again!
Faruk
Deluxe King Room
Stayed in Oct 2023
Business travelers
4 review
4.2/5
Very Good
Posted on Nov 27, 2023
Bar closes at 10pm, prices are ok
Response from Property: Dear guests, Thank you for choosing Shanghai Marriott Hotel Hongqiao. We are very happy to give you your praise and praise to the hotel! Your praise is the driving force for us to move forward. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Shanghai Marriott Hongqiao Hotel. We look forward to your visit again!