Four Points by Sheraton Shanghai Daning

I chose this hotel for my business trip. The surrounding area has a lot going on, so it's super convenient for dining, shopping, and entertainment. The staff were also very friendly. The only downside is that some of the hotel facilities are a bit outdated, like the old charging ports.

Located in a business district, the facilities are a bit old. Due to a conference group booking, rooms were tight and we had a long wait for check-in. The cleaning staff were lovely and very responsive to requests, and the front desk staff who handled luggage storage was also very responsible. Thumbs up! 👍

The service was excellent and the environment was great. The staff were all smiles, making guests feel right at home.

Everything else was great, and the robot delivery service was really convenient. The only issue was that the mini-fridge wasn't working; it didn't cool at all, so my fruit and food spoiled overnight.

Spacious and bright, clean and tidy, with a well-stocked minibar. The front desk and concierge staff, as well as the doorman, were all friendly and professional, dressed immaculately. The lobby was impressive and had plenty of seating.

Let me point out a few issues. Firstly, the carpet wasn't clean. Secondly, the faucet at the sink was problematic; water splashed everywhere. Thirdly, it's the modern age, why are they still using bathtubs? They're inconvenient, impractical, and unsafe. Fourthly, the charged services are completely out of line with the hotel's brand. This is by far the worst Sheraton I've ever stayed at. The most frustrating thing was when I was out on business and couldn't make it back to the hotel by 2:00 PM. I called at 1:20 PM to see if I could get a late check-out. The female front desk agent just coldly said no, without asking why or trying to communicate, just a quick 'sorry' to brush me off. I will never stay here again, nor will I recommend it to anyone.