Elegant Hotel Shanghai Bund Reviews

Response from Property: Dear guest: Hello! Thank you very much for your affirmation of our service, we should not only do our own work, but also always pay attention to the individual needs of guests, provide personalized service for each guest, surprise guests through quality service, and finally make guests satisfied, treat every guest like they treat their own family, and use their own thoughts to serve guests, so that guests are no longer lonely on the journey. Sincerely looking forward to your visit again!

Response from Property: Dear Guest: Hello! Thank you very much for staying at The Bund Elegance. Your satisfaction is the greatest support for our hotel, the hotel has recently opened the 16th floor of the Executive Lounge with a terrace, night view of the Oriental Pearl Bund night view can be in a glance, look forward to your next visit

Response from Property: Dear Guest: Hello! Thank you very much for staying at the tasteful Bund Hotel. Such a location for guests to eat, stay, travel, entertainment, purchase to provide great convenience, and the hotel staff will be enthusiastic for your travel escort, during the stay you have any questions use the landline dial 2 to the front desk, we have a 24-hour answer, we, with the“Happy family mood” supreme. We, with the most intimate warm service, to move. Hope to use our continuous efforts to win your next 5 points of praise! Welcome!

Response from Property: Dear guest: Thank you for your recognition and affirmation of our hotel. The hotel is located on the North Bund of Shanghai, 1.8 kilometers away from Nanjing Road Walkway, about 10 minutes' walk to Baidu Bridge on the North Bund, and about 5 kilometers away from People's Square. The hotel also has a view room and a river view room, which can directly watch the Oriental Pearl TV Tower and other night scenes on the Bund. Later, we will also strengthen the sanitary management of the rooms. Your satisfaction is our greatest support, and we look forward to your next visit.

Response from Property: Dear customers, Hello! Thank you for checking in. Regarding the problems you mentioned, it has indeed brought you unhappiness. Your opinion is that the hotel needs to be improved in the future. We will make great efforts to improve the hygiene aspect, strengthen the cleaning management, and carry out training in a timely manner, try to avoid this kind of situation again. Later we will continue to improve the facilities and equipment in the room, to create a warm and comfortable living environment is our responsibility. I hope this experience will not affect your trust in us. Have a nice life!

Response from Property: Dear Guest, Thank you for your stay and for taking the time to share your experience with us. I'm sorry that during your stayTo give you a bad experience, the hotel is constantly evolving, and the facilities you see will continue to improve. At the same time, IWe will strengthen the management of hotel hygiene and strive to bring you better service, please believe that we want to do more for our guests.Elegant hotel welcome you to stay again!

Response from Property: Dear Guest：Hello, thank you for your review! The hotel advocates "service from the heart", we are trying to find opportunities to provide you with services, to provide you with a more satisfactory and more comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Dear customer, thank you for staying with us. We are sorry for the bad experience. We will accept your suggestions with an open mind and strictly instruct the chef who makes breakfast to study hard and make more delicious breakfasts. We hope you will be more satisfied. I wish you a happy life!

Response from Property: Dear customers, Hello! Thank you for checking in. Regarding the problems you mentioned, it has indeed brought you unhappiness. Your opinion is that the hotel needs to be improved in the future. We will make great efforts to improve the hygiene aspect, strengthen the cleaning management, and carry out training in a timely manner, try to avoid this kind of situation again. Later we will continue to improve the facilities and equipment in the room, to create a warm and comfortable living environment is our responsibility. I hope this experience will not affect your trust in us. Have a nice life!

Response from Property: Dear customers, Hello! Thank you for checking in. Regarding the problems you mentioned, it has indeed brought you unhappiness. Your opinion is that the hotel needs to be improved in the future. We will make great efforts to improve the hygiene aspect, strengthen the cleaning management, and carry out training in a timely manner, try to avoid this kind of situation again. Later we will continue to improve the facilities and equipment in the room, to create a warm and comfortable living environment is our responsibility. I hope this experience will not affect your trust in us. Have a nice life!

Response from Property: Dear customers, thank you for your stay, I'm sorry for bringing you a bad experience, about the room taste you mentioned, we will strengthen the cleaning of the room to ensure the overall quality of the room, all the pictures of the hotel are taken in real time, the room type is not the same, there will be some differences in the pictures, in order to improve the guest experience, the hotel will upgrade some of the room facilities from December 10, which is expected to end at the end of April 2024, and sincerely welcome you to come again after our upgrade, which will definitely bring you a better check-in experience。 The unpleasantness brought to you, please bear with me, maintaining high-quality service is our unremitting pursuit, looking forward to meeting next time and wishing you all the best, all the best!

Response from Property: Dear Guest: Hello! Thank you very much for staying at The Bund Elegance. Your satisfaction is the greatest support for our hotel, the hotel has recently opened the 16th floor of the Executive Lounge with a terrace, night view of the Oriental Pearl Bund night view can be in a glance, look forward to your next visit

Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continue to work hard. We will continue to improve and innovate in our future services. We look forward to your visit again. We will serve you wholeheartedly.

Response from Property: Dear guests: thank you for choosing Shanghai Bund Elegant Hotel, I am very sorry for the problems, I would like to apologize to you, I hope you can give us a chance to correct, the next stay we will do a good service, look forward to your visit again!